Koru Kids Avaliações 

Great app, great company, found the best job EVER! aka lovely family of 5, parents with 3 boys who I am taking care of and I hope it will last.. highly recommend to give it a try! No matter if you're looking for job as a nanny or you are a mum/dad who needs a little help - fingers crossed you will find it here 😊

Finding a nanny is a smooth process with Koru Kids - everything is in simple short steps, with clear information to help someone new (like myself) navigate the system.
There is also loads of support from Koru at every stage.

I don’t really understand how the hell they have 5 stars review when the company is literally a shit.i have applied for nanny role twice and it was no experience. I love how company has a positive platform and the process is easy. I really hate the fact that they keep denying my application and they even give me a reason why they won't progress my application. Even if your application and references were approved and successful, they still denied for no reason and won't tell why or not considered a second. I really love this company and do see myself working with them.

Wow this has made our lives easier we have a brilliant nanny. The Koru Kids system is easy to follow and made the daunting task of taking on a Nanny a breeze.

Really straightforward process to find someone we trusted to look after our children. Would highly recommend.

I’ve had a mixed experience with Koru Kids. There are definitely positives, and the platform is thoughtfully built, but ultimately the model hasn’t worked for our family — particularly in terms of consistency and long-term care.

The positives:
Customer service has been genuinely helpful and responsive whenever we've needed support.

The app and platform are excellent — it’s easy to approve hours, manage payments, and Koru Kids takes care of legal aspects like pensions and contracts. That administrative support is a real benefit and removes a lot of hassle.

However, the core issue we’ve faced is continuity of care — or rather, the lack of it.

Before using Koru Kids, we found nannies either through word of mouth or via traditional agencies. While that route can be expensive, it usually resulted in hiring someone who was able and willing to stay in the role for 2+ years — sometimes even longer. Since moving to after-school care and trying Koru Kids, that simply hasn’t been our experience.

Unfortunately, the model seems geared more toward nannies looking for short-term or gap-fill work — not people interested in committing to a family for the long haul. As a result, our experience has felt very stop-start:

Nanny 1: Stayed for 8 months before leaving due to health reasons.

Nanny 2: Lasted just 4 weeks before heading overseas to pursue a teaching opportunity.

during the transition between Nanny 2 and Nanny 3, approx £1,500 in fees was incorrectly debited from our account, due to miscommunication that Nanny 2 was no longer working with us. To Koru Kids’ credit, the error was swiftly resolved and the amount fully reimbursed — which we appreciated — but it added another layer of complexity to what has already been a very choppy experience.

Nanny 3: With us for 6 weeks before needing to take two months off for university.

In all cases, there was no early warning of these potential disruptions, which left us scrambling to fill the gaps. The burden has fallen on us to either fill in the care ourselves or restart the onboarding process all over again — which, frankly, is exhausting.

But above all, it’s been emotionally difficult for our children. They’ve had to repeatedly say goodbye to caregivers they were only just beginning to bond with. One nanny in particular — the one who stayed only four weeks — was brilliant. She could sing like a Disney princess and was amazing at arts and crafts. But when she left so quickly, both of our children were really upset. It just wasn’t worth the emotional toll. That kind of instability may be manageable for adults, but it’s difficult for young children who thrive on consistency and trust.

In summary, while I appreciate the convenience, support, and tech behind Koru Kids, I wouldn’t recommend it for families who need reliable, longer-term childcare. The nannies we’ve met have all been lovely people, but the model itself seems fundamentally unsuited to providing the kind of continuity children really need.

Dear Koru Kids. You are welcome to contact me to verify my experience under this genuine review.

I used Koru Kids for the first time this month and I have been extremely impressed with both the service quality offered and the range of childcare experiences from nannies. Highly recommend for busy parents. Another huge high for me is that they deal with all the admin for you. So happy to have found our perfect match! Thanks

Really great service. Easy to use app and responsive human team who make sure you’re well looked after. I was looking for limited hours and thought that might be an issue but it really wasn’t. Easily found a great nanny among lots of good candidates. Highly recommend.

Very straightforward process

So easy to use and find what I was looking for. Easy to use site. Lots of useful information on the profiles. Great chat function and very clear instructions as I moved through the stages.

Good service

Great nanny’s and very well organised and administered

Highly recommend Koru Kids.
If uou are looking for a best nanny job you will be very satisfied with all help,assistance and education that you will receive from Koru Kids.

Unfortunately the selection of nannies is not great- mostly inexperienced students looking to pick up part time shifts, or people who have mostly looked after family members’ children and hence haven’t been doing childcare professionally. We didn’t find the pool of nannies suitable, especially if you are looking for experienced nannies who you can entrust a <1 year old with. Probably fine if you just need a baby sitter for a toddler and you don’t mind young students taking care of your kid.

I have nothing but the highest praise for Koru Kids! They are excellent communicators and their app is so user friendly and efficient. They made the application process really straightforward and everything was clearly explained. I found a family I really love (it’s only a few hours a week) but for a part-time job while I focus on my therapy work/writing, it’s exactly what I wanted. If I have any questions, they always take the time to explain things in detail. It’s obvious they are highly professional and really care about what they do. Thanks so much!

Excelent costumer service! Any questions I have, they are always on the other side. Thank you!

We only need childcare for 4h, twice a week so Koru kids is a good fit for us. We’ve had several long term Nannie’s (1yr+) and they’ve been great. Koru clearly takes the time to ensure that only people who are genuinely good with kids make it through their recruitment process.

Currently we have a student who lives 10 minutes down the road from us. It’s a great arrangement - she can fit in picking up kids from school around her studies and earn some extra cash and we get the childcare we need. The kids enjoy having a couple of days with a big older sister figure.

Interactions with Koru Kids have been satisfactory. Professionalism and considération.

I had a great experience using Koru Kids to find childcare! The website is incredibly user-friendly, making it easy to browse and select the perfect childcare option for my family. I love how they carefully vet their nannies and childminders, ensuring safety and quality care.

The whole process was smooth and stress-free. The team is also very responsive and supportive, always ready to answer any questions.

Overall, I highly recommend Koru Kids to any parent looking for reliable, high-quality childcare.

Koru Kids have been amazing and have been a real lifeline to a busy mum trying to: set up a business, still working in a demanding profession, undertaking a course and dealing with the domestic duties of every household. I cannot praise them enough! Everyone I’ve spoken to has been so positive and supportive!

Alaha has been great with our children and they often look forward to the sessions and are always excited to see her!