The person I spoke to was polite and efficient and my renewal went through very quickly, however I did spend a long time waiting to get served The UK based call centre is a massive positive for me an... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I don’t usually like parting with money, but what a pleasure dealing with a human being and not one of these AI chatbot thingies. I dealt with Jamie and his friendliness and helpfulness was a pleasure... Ver mais
A empresa respondeu
I'm very happy with Lancaster as my classic car insurer. The renewal quote was the same as last year and you can speak to the friendly team in the office to renew, pay and make any changes if you are... Ver mais
A empresa respondeu
Quality of service always very good, as is value for money, support when contacting, speed of response etc. Have been more than happy to use Lancaster for insuring classic car for several years. Only... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Informações de contato
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Reino Unido
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Excelente
31 mil avaliações
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Resposta da Lancaster Insurance Services
Thank you for your lovely feedback! We’re delighted to hear that Emma was so helpful and friendly. We’ll be sure to pass your kind comments on to her.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
i got the price i was happy with
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your feedback! We’re pleased to hear you were happy with the price you received and hope you enjoy the reassurance of your cover.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
Quick responses to my questions asked
Quick responses to my questions asked. I have used the services of Lancaster Insurance for many years now.
3 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received quick responses to your questions and have been using Lancaster Insurance for many years.
We truly appreciate your continued loyalty and are pleased to know that you’ve had a positive experience with our team over the years.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Very helpful an understanding staff…
Very helpful an understanding staff when dealing with beareved customers. Outcome was positive with price. Important with current cost of living issues
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are truly sorry for your loss, but we are glad to hear that our team was able to provide helpful and understanding support during such a difficult time. It is also great to know that we could offer a positive outcome with your pricing, especially given the current cost of living challenges.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance
A good Deal
I’d got to the point of paying on line for this ( the quote process was quite straightforward) when they phoned. I completed the transaction on the phone with a helpful and informed agent who I felt was genuinely interested and wanted to give me the best customer service which he did.
Will I try Lancaster again? Definitely
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us such a wonderful review!
We are delighted to read your positive feedback about your experience. It is fantastic to hear that the online quote process was straightforward and that our advisor provided helpful, knowledgeable, and genuinely attentive service over the phone to complete your transaction.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance
Good friendly knowledgeable service.
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received friendly and knowledgeable service from our team. We really appreciate your kind feedback.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Ive a customer for a few years now
Ive a customer for a few years now, the service has always been first class.
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you’ve been a customer for several years and that you’ve consistently received first-class service from our team.
We truly appreciate your continued loyalty and are so pleased to have you with us.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Helpful lady on the phone.
4 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our colleague helpful and that you had a positive experience speaking with her over the phone. We’ll be sure to pass on your kind comments to the team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Renewal
Rang them to renew and pleased with competitive price, so agreed to stay with them for another year. Excellent service over the many years we have been with them.
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you were pleased with our competitive renewal price and chose to stay with us for another year.
We truly appreciate your continued loyalty over the many years and are so pleased to hear that you’ve consistently received excellent service from our team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Car Insurance Renewal
The colleague I spoke to was pleasant and well-spoken and I felt completely at ease during our lengthy conversation !
No stone was left unturned to ensure that I got exactly what I needed, and at a very reasonable price.
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you felt completely at ease during your conversation with our colleague and that they took the time to understand exactly what you needed.
It’s fantastic to know that you were happy with the service you received and found the price reasonable. We’ll be sure to share your lovely comments with the team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for your lovely 5 star review! We’re delighted to hear that you found our team helpful and your renewal process easy and straightforward.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Helpful staff and competitive quotes
Helpful staff and competitive quotes. Fortunately I've not needed to claim so can't comment on how they perform when you do.
31 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a 5 star review! We’re pleased to hear that you found our staff helpful and our quotes competitive. We’re glad you haven’t needed to make a claim, but should you ever need our support, we’ll be here to assist you throughout the process.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for your great 5 star review! We’re delighted to hear that you’re happy with the reliable cover we provide for your classic car. We really appreciate your feedback and look forward to continuing to support you with your insurance needs.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Good customer service and competitive…
Good customer service and competitive pricing.
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely 5 star review! We’re delighted to hear that you were happy with our customer service and found our pricing competitive.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Lancaster insurance - excellent
I recently took out an insurance policy with Lancaster, I dealt with Emma from start to finish and she was nothing shy of brilliant! Was very clear throughout the process and tried her best to get me a very good quote in which I accepted. Can’t fault the process one bit - thank you!
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for your fantastic 5 star review! We’re delighted to hear that Emma provided such a brilliant service from start to finish. It’s great to know she was clear throughout the process and was able to find you a great quote. We’ll be sure to pass your kind feedback on to Emma.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
the lady we spoke to was very nice and…
the lady we spoke to was very nice and helpful
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely 5 star review! We’re so pleased to hear that the lady you spoke with was friendly and helpful.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Advisor so helpful and got me a…
Advisor so helpful and got me a absolute cracking deal so cheap
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for your fantastic 5 star review! We’re delighted to hear that our advisor was able to help you and find you such a great deal.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Spoke to lee about my classic car…
Spoke to lee about my classic car insurance and he was more than helpful.he explained everything to me in detail.very happy.i would highly recommend Lancaster insurance to all my friends.thank you
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for your fantastic 5 star review! We’re delighted to hear that Lee was so helpful and took the time to explain everything clearly regarding your classic car insurance. We’ll be sure to pass on your kind words to him. It’s wonderful to know you’re happy with the service, and we really appreciate your recommendation to friends.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thank you for leaving us a review!
We're thrilled to hear how accommodating our team was. It's lovely to know you had such a good experience.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Been a customer now for over 10 years…
Been a customer now for over 10 years staff are always friendly & knowagable. Always hastle free when renewal is due , happy to recomend
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you so much for being with us for over 10 years.
We're thrilled to hear that our team is always friendly and your renewals are hassle-free. Your recommendation really means a lot to us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
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