Reece was Very helpful correcting an error that occurred, my error ooppsss.. very understanding, should be more people like him in this world..
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Veja o que dizem as avaliações
It was a very relaxed phone call when I was initially worried, thank you. Jo was very understanding yet professional, thank you Jo. All issues were wonderfully resolved.
I had a great experience speaking with a lady who attended to me over the phone at Link Financial Outsourcing. She was professional, polite, patient, and very helpful. She listened carefully, answered... Ver mais
Scammers. I was a victim of identity fraud many years ago and they are trying to force me to pay a "debt" for a credit card obtained by the fraudster which is 23 years old. They are threatening to t... Ver mais
Detalhes da empresa
Sobre Link Financial Outsourcing
Escrito pela empresa
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Informações de contato
Reino Unido
- www.linkfinancial.eu
4,1
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Impossible to contact
Dreadful company to try and deal with.
I fell in financial difficulties and my loan was passed to link financial.
I contacted and completed an application with StepChange who advised they would contact my creditors and never have.
As a result, link have issued ccj paperwork.
Link have send numerous threatening emails from a 'do not reply' email address.
I have then made multiple attempts to contact link over several weeks and do not receive a reply.
Their phones are not manned. Whether you call using option 1, 2 or 3. Nobody ever answers.
I have made 6 phone calls at different times of the day.
I also sent an email to the contact details listed on their website 2 weeks ago, along with an additional follow up and neither have been responded to.
I know these have been received as they issue an auto response.
12 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
This company calls me 5+ times per day…
This company calls me 5+ times per day from different numbers. I am not the person they are trying to reach. I've reached out to them to get my number removed from the system but the calls continue.
Please rectify this ASAP.
11 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information number and would be grateful if you could please provide the telephone number in question so we can update our records and remove your number.
Ben was very professional and…
Ben was very professional and respectful during our conversation.
I felt listened to
11 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Great Help
I was put at ease by my caseworker in what is currently a very difficult time for me.
8 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
AWAITING YOUR CALL
IMFORMATION SENT VIA TRUSTPILOT TO YOURSELVES , NOW ITS UP TO YOU TO RING ME AGAIN… BUT I KNOW YOU WON’T
30 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for sharing your feedback with us and providing the additional information. I can see you have spoken to a member of our team on 12 May 2025. If we can be of any further assistance please let us know.
Thieves
Sent me multiple letters for a former addressee. Guy lives in America now. Horrible nasty people
7 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for sharing your feedback with us, please arrange to return any mail to sender that has been received for previous occupier. You can also send us details of the address and the name of the previous occupier to mail@linkfinancial.co.uk advising that they are not living there any longer and we can arrange for our records to be updated.
Very thorough and helpful.
8 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The worst company ever .I do suspect…
The worst company ever .I do suspect them of fraud I have an account with them . The account never worked to go online it says that they don't find the details you try to find them nobody's answering the phone I've done that four of five times they're lying of the amount that I need to give them I meant to have an loan of a 1000£ that I paid 500 pounds from my bank account is showing that to them and from another bank account 300 pounds there's still sending me letter that I owe them 760 pounds where they come in with the amount I don't understand. I send them a email no answer to the email as well I'll be documenting everything and go further with going in court and accuse them to fraud.
7 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Absolute joke of a company
**additional info added 2 hours after link financial replied... Where is this request for further info?? I haven't had a message or email asking for it... Again my point is upheld.. Joke of a company!!!! ****
How are you supposed to sort your finances out when you cant even speak to these people!!!?
All I am trying to do is get a settlement figure to clear my loan off, calls never get answered, left several voicemail, sent emails and not responded to.
My next step will be to cancel my payment, I'm pretty sure they will contact me if I do that!!!
Absolute joke of a company
6 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Reece from Link was very helpful
Reece from Link was very helpful. He provided me with all the information i needed and dealt with my query quickly and efficiently.
7 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
what have you got to do to speak to…
what have you got to do to speak to someone from this company? Emails not replied to and phone calls never answered- beyond frustrating!!
6 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Jo was a very nice lady very helpful…
Jo was a very nice lady very helpful and gave good clear answers to help me understand everything thank you Jo
6 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Had a fantastic conversation with Kye
Had a fantastic conversation this afternoon with Kye, who made the whole process very relaxed and informal. All the information was both concise and easily digested. I'm extremely happy with the whole process from start to finish.
5 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
so far completely ignored
So far I have left 5 voicemails and sent 6 emails to both the info and complaints mailbox and had no reply to anyone. I am trying to get help with a case of identity theft that is affecting my credit score, all agencies I have spoke to, have said it needs to be the debt management company. Please can somebody help !
5 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Impossible to get in contact with!
I have received a letter from Link, have tried numerous times to get in contact with them and they are impossible to get hold of! How can people come to agreements if they are impossible to contact! It's appalling
5 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Poor Communication
I have tried on numerous occasions to contact this company by phone, and after been put on hold for up to 45 minutes at a time, they then hang up on me. I am happy to come to some sort of agreement however if communication is difficult or non-existent how can I find a solution to the issue. Very unprofessional
5 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
The advisers were very polite and…
The advisers were very polite and helpful. They explained everything clearly.
1 de maio de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
I have nothing but issues with this…
I have nothing but issues with this company, emailed them 3rd April and three times since this date using 4 different email. They have chosen to ignore me. This has also happened several times before. They do not want to help
2 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Good visitor who realised that because…
Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and professional. He will tell you agreement was sorted immediately. Perhaps Lloyds bank will take lessons from you about employee service training. Muchas Grasius. Mr Ronald Toombs.
30 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 4 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
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