Reece was Very helpful correcting an error that occurred, my error ooppsss.. very understanding, should be more people like him in this world..
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It was a very relaxed phone call when I was initially worried, thank you. Jo was very understanding yet professional, thank you Jo. All issues were wonderfully resolved.
A empresa respondeu
Scammers. I was a victim of identity fraud many years ago and they are trying to force me to pay a "debt" for a credit card obtained by the fraudster which is 23 years old. They are threatening to t... Ver mais
A empresa respondeu
I had a great experience speaking with a lady who attended to me over the phone at Link Financial Outsourcing. She was professional, polite, patient, and very helpful. She listened carefully, answered... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Link Financial Outsourcing
Escrito pela empresa
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Informações de contato
Reino Unido
- www.linkfinancial.eu
4,1
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have nothing but issues with this…
I have nothing but issues with this company, emailed them 3rd April and three times since this date using 4 different email. They have chosen to ignore me. This has also happened several times before. They do not want to help
2 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Good visitor who realised that because…
Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and professional. He will tell you agreement was sorted immediately. Perhaps Lloyds bank will take lessons from you about employee service training. Muchas Grasius. Mr Ronald Toombs.
30 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 4 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Amber was lovely and put me at…
Amber was lovely and put me at ease.Talked me through everything.
27 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Jack was really helpful
Jack was really helpful and understanding of my situation, he listened and provided the best support where possible
27 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Worst company ever
Worst company ever, never answer the phone, wrote to me saying I have not paid and broke my agreement! That's funny, I dont have an agreement with them.. maybe that why.. hopefully they take me to court :) I can have fun with them then
27 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for sharing your feedback with us, and I’m truly sorry to hear that you’re not satisfied with the service you received. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Very helpful and friendly to deal with…
Very helpful and friendly to deal with and compassionate
24 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
These guys simply do not answer the…
These guys simply do not answer the phone at all 3 days of trying to ring then with no answer I can hum the full trumpet waiting song
24 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Very happy with the service
24 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Honestly this company are the worst
Honestly this company are the worst. I continually have to chase them. No one answers the phone or gets back to you. I can’t wait to pay off this settlement (that’s why I’m trying to speak to someone) and be done with them. Awful
24 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link happy to ignore data protection law
Wrote to this company's data protection officer in February this year to make subject access request. There has been no response to this at all, despite emailing them two further times following my initial request. It would be seem this company does not abide by the data protection act and happy to ignore customers lawful right to request their information that the company holds. It makes me wonder what they are trying to hide.
22 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for sharing your feedback with us, and we are to hear that you’ve received a response to your request and we completely understand your frustration. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke with today was very…
The person I spoke with today was very nice and kind, he explained all I needed to know thanks.
20 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Very helpfull to my situaion
Very helpfull to my situaion
20 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Customer service👎
Still no reply a week later terrible customer service
13 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request on your previous review to ask for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Lovely lady Jo
Lovely lady Jo. Helpful kind and patient ahe made the difference it's nit easy talking money but she kept me calm and her tone was very timid and non judgemental
17 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Poor communication and holding overpayment
My account is currently in credit due to an overpayment, yet despite this, I have received no communication or resolution from them. I have made multiple attempts to contact them via both phone and email, but have had no response whatsoever.
It’s extremely frustrating that a company can hold a customer’s money without any urgency or transparency in resolving the issue. At the very least, I would expect acknowledgment and a clear timeline for returning the overpaid funds.
This lack of communication and customer care is unacceptable. I would not recommend based on my experience.
17 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
do not answer phone or return calls
do not answer phone or return calls , terrible company to deal with.
17 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link financial are a con company that…
Link financial are a con company that go around ripping people off. Beware of this company and avoid at all costs.
15 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for taking the time to share your feedback. We would welcome the opportunity to understand your concerns and address them fully.
A separate request for additional information has been sent to you. Once we receive this, we will be able to contact you to discuss the matter in more detail and work towards a suitable resolution.
Awful
Awful
Constant calls, despite many emails
I have a sick child in hospital. Yet they are still bombarding me with calls
I will be taking this further. Clearly all the good reviews are fake
14 de abril de 2026
Avaliação não solicitada
Resposta da Link Financial Outsourcing
Thank you for letting us know, and we’re really sorry to hear that your child is unwell.
We understand you’ve had difficulty getting through to us, and we appreciate you taking the time to tell us. We’ve sent a separate request for some more information, and we’d be grateful if you could share those details so we can look into what happened, address your concerns properly, and pause any further calls to you for now.
Thank you again for your feedback. Please be assured that we take your concerns seriously.
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