My current recharge which was supposed to expire on 28/07/2026, where did it go? The recharge was done by mistake. You have applied it from now on. My mobile number is +4368864813783 A... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Eine Lycatel-Mobilfunk-SIM-Karte wurde ohne mein Wissen, ohne meine Unterschrift und unter Verwendung meiner E-Mail-Adresse auf meinen Namen registriert. Ich erhalte regelmäßig E-Mails von Lycatel, de... Ver mais
Good prices for bundles and good phone service, but quite bad app interface and annoying handling. Lycamobile spams me incessantly with messages about special offers that I can't turn off anywhere, so... Ver mais
A empresa respondeu
Meine Fragen wurden schnell und korrekt beantwortet und mir wurde sofort geholfen. Der Mitarbeiter war sehr nett- wie immer. Herzlichen Dank
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lycamobile bietet GRATIS SIM Karten mit günstigen, internationalen Tarifen. Jetzt unsere Prepaid Angebote mit kostenlosen Anrufen prüfen und gleich GRATIS SIM bestellen!
Informações de contato
1080, Vienna, Reino Unido
- www.lycamobile.at
2,5
Ruim
347 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Meine Fragen wurden schnell und korrekt…
Meine Fragen wurden schnell und korrekt beantwortet und mir wurde sofort geholfen. Der Mitarbeiter war sehr nett- wie immer.
Herzlichen Dank
25 de julho de 2026
Resposta da Lyca Mobile AT
sehr geehrter Kunde,
wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Es freut uns sehr, dass Sie mit unserem Service zufrieden waren.
Mit freundlichen Grüßen
Ihr Lyca Mobile-Bewertungsteam
My internet is very slow end of the…
My internet is very slow end of the month which is not good from you because I buying fast internet for hol month not for half month
25 de julho de 2026
Resposta da Lyca Mobile AT
Dear customer,
We appreciate you sharing your experience. We understand your frustration with internet speed fluctuations and are actively investigating this issue to ensure consistent service throughout the month.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Resposta da Lyca Mobile AT
sehr geehrter Kunde,
wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Es freut uns sehr, dass Sie mit unserem Service zufrieden waren.
Mit freundlichen Grüßen
Ihr Lyca Mobile-Bewertungsteam
Resposta da Lyca Mobile AT
sehr geehrter Kunde,
wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Es freut uns sehr, dass Sie mit unserem Service zufrieden waren.
Mit freundlichen Grüßen
Ihr Lyca Mobile-Bewertungsteam
Lycamobile robbery
I've been trying to activate esim all night. technical error when recording a face. Do you think I look exactly the same as I did 5 years ago when I took a photo for the document? I don't have a beard, my hair is the same, but the verification doesn't go through after I don't know how many attempts with different documents. In the email, you wrote that the time for an answer is up to 7 days! Well, I won't be in Austria anymore then. You took the money out of the account right away and you will not provide the service. it's customer fraud and then robbery of my money! You knowingly disable the activation of the service, in order to make a profit.
24 de julho de 2026
Resposta da Lyca Mobile AT
Dear Jovan Dautovic,
We understand your concerns regarding the eSIM activation process, identity verification difficulties, and the delay in receiving a resolution. We apologize for the inconvenience caused.
Please share your Lyca Mobile number, order details, and any error messages or verification information via our private support channel so we can review your case and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very poor packages and all the stuff
Very poor packages and all the stuff. Not satisfied with the services and network lyca provide.
1 star
23 de julho de 2026
Resposta da Lyca Mobile AT
Dear Customer,
We regret to hear that you are not satisfied with our plans and network services.
Please share your Lyca Mobile number, location, and details of your concerns via our private support channel so we can review and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Resposta da Lyca Mobile AT
Dear customer,
We are truly delighted to hear that you enjoyed our service. Your positive feedback means a lot to us and we appreciate you taking the time to share it.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Nichts funktioniert wie es soll 😡
Der Tarif ist nicht wählbar so das ich einen anderen nehmen musste, Service ist nicht erreichbar und die ki hat null ahnung, ps habe es mehrmals versucht den arif über die app und den Code zu aktualisieren Vieren ohne erfolg darm wird das mein letztes monat nach einigen jahren hier sein 😡
22 de julho de 2026
Resposta da Lyca Mobile AT
Sehr geehrter Kunde,
es tut uns leid, dass Sie Schwierigkeiten bei der Auswahl Ihres Wunschtarifs hatten und keine zufriedenstellende Unterstützung erhalten haben. Wir verstehen, wie enttäuschend es ist, wenn eine Tarifänderung trotz mehrerer Versuche fehlschlägt.
Bitte teilen Sie uns Ihre Lyca Mobile-Nummer und weitere Details über unseren privaten Support-Kanal mit, damit wir den Sachverhalt untersuchen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen,
LycaMobile-Bewertungsteam,
trustpilotreview@lycamobile.com
My current recharge whic Current recharge days have been cut off. h was supposed…
My current recharge which was supposed to expire on 28/07/2026, where did it go? The recharge was done by mistake. You have applied it from now on.
My mobile number is +4368864813783
And new recharge recipe 👇
Dear Customer ,
Your bundle top-up is successful.€9.90 has been added to your balance which includes the extra 10% for online top-up. Please find below the confirmation of your transaction.
Online Top-up Payment Success
Mobile Number : 68864813783
Amount : 9.90
Reference Number : MBPA0000273442
Transaction Number : AT0000869314
Tax :
Fee :
Thank you for using Lycamobile
The Lycamobile team
21 de julho de 2026
Resposta da Lyca Mobile AT
Dear Durgesh chagan
We regret to hear about your concern regarding your recharge validity. We understand how important it is for your existing plan to remain active until the expected expiry date.
Please share your Lyca Mobile number and recharge details via our private support channel so we can review your account and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Die Lyca-Mobile- Produktlinie gehört…
Die Lyca-Mobile- Produktlinie gehört tatsächlich zu den besten; sie funktioniert auch in anderen Ländern problemlos mit dem Internet.
22 de julho de 2026
Resposta da Lyca Mobile AT
Sehr geehrter Kunde,
wir freuen uns sehr zu hören, dass Sie mit unserem Netz und unseren Tarifen zufrieden sind.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen zu teilen!
Mit freundlichen Grüßen
LycaMobile Review Resolution Team
trustpilotreview@lycamobile.com
Top Preise
Top Preise
Flexible Tarife
Network.ok
4 Stern weil am nächsten Service Center 190 km entfernt und die Ansprechpartner sind nicht so ernst bei helfen
21 de julho de 2026
Resposta da Lyca Mobile AT
Sehr geehrter Kunde,
Sie mit dem zu verbinden, was am wichtigsten ist – und das zu einem fantastischen Preis –, genau das ist unser Antrieb.
Vielen Dank, dass Sie sich für uns entschieden haben!
Mit freundlichen Grüßen
LycaMobile-Team für Kundenfeedback
trustpilotreview@lycamobile.com
Most seamless platform for internet access
This is no the most seamless and rewarding network platform in Europe. I can credit and recharge my line with the Lyca app in seconds thanks 😊
21 de julho de 2026
Resposta da Lyca Mobile AT
Hi Victor Anigwe,
We're so happy to hear that our platform provides such a seamless and rewarding experience for you in Europe. We appreciate your positive feedback on the Lyca app!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Resposta da Lyca Mobile AT
Sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie Ihr Guthaben nach der Zahlung nicht erhalten haben. Wir verstehen, wie wichtig es ist, dass Ihre Aufladung unverzüglich gutgeschrieben wird.
Bitte teilen Sie uns Ihre Lyca Mobile-Nummer sowie die Zahlungsdaten über unseren privaten Support-Kanal mit, damit wir den Sachverhalt prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
LycaMobile-Team für die Bearbeitung von Bewertungen
trustpilotreview@lycamobile.com
The only problem is that the signal…
The only problem is that the signal strength is shite in my area
17 de julho de 2026
Resposta da Lyca Mobile AT
Hi John Martin,
We appreciate your feedback. We understand your frustration with the signal strength in your area and are always working to improve our service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Resposta da Lyca Mobile AT
Sehr geehrter Kunde,
Bewertungen wie Ihre zu lesen, versüßt uns den Tag!
Zu wissen, dass wir Ihre Erwartungen erfüllt haben, motiviert unser Team, weiterhin Bestleistungen zu erbringen.
Mit freundlichen Grüßen
LycaMobile Review Resolution Team
trustpilotreview@lycamobile.com
I bought a eSIM with your new offer of…
I bought a eSIM with your new offer of 6,99 and getting 100gb I paid money but didn’t get internet
17 de julho de 2026
Resposta da Lyca Mobile AT
Dear Abdullah Nasir,
Thank you for sharing your feedback. We’re sorry to hear that you purchased the eSIM offer but are unable to access the internet. We understand how inconvenient this can be and would like to look into this for you.
Please share your Lyca Mobile number and the error message or details of the issue through our private support channel, and our team will investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The confirmation does not contain…
The confirmation does not contain information about the start date and, most importantly, the end date of your service.
16 de julho de 2026
Resposta da Lyca Mobile AT
Dear Михаил,
We appreciate you bringing this to our attention. We are reviewing our confirmation process to ensure all necessary service dates are clearly included.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The 5 euro for 50 gb and the 3 gb once…
The 5 euro for 50 gb and the 3 gb once in a while
14 de julho de 2026
Resposta da Lyca Mobile AT
Dear Customer,
We're glad you appreciate the value of our data plans. Thank you for your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile has completely failed me
Lyca Mobile has completely failed me. I paid $180 for a 12-month plan and I’ve had nothing but problems. I’ve contacted them over 100 times. I’ve called 3-4 times a day begging for help and no one has resolved my issue.
Because of Lyca, I can’t contact my workmates. I can’t reach my doctor or family. A phone that can’t make calls is useless.
This is the worst customer service I’ve ever dealt with. $180 wasted. If you need a phone that actually works, do NOT choose Lyca Mobile. I’m leaving as soon as I can.
25 de junho de 2026
Avaliação não solicitada
Resposta da Lyca Mobile AT
Dear Vibe,
We are truly sorry to hear about the significant difficulties you've experienced with your service, especially given the importance of reliable communication for work, family, and medical needs. We understand how frustrating it must be to have a phone that isn't functioning as expected after purchasing a 12-month plan. We sincerely apologize for the repeated attempts to seek assistance without a resolution. We are committed to investigating this matter thoroughly to understand what went wrong and prevent similar situations for others. We appreciate you bringing this to our attention.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Resposta da Lyca Mobile AT
sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie negative Erfahrungen mit unserem Service gemacht haben.
Wir verstehen Ihren Ärger und möchten Ihnen gerne weiterhelfen. Könnten Sie uns bitte nähere Einzelheiten zu den aufgetretenen Problemen mitteilen? So können wir der Sache nachgehen und bei der Lösung helfen.
Mit freundlichen Grüßen
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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