MotoSport.com Avaliações 

265
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ron is truly a rock star in my opinion! I was having problems getting my order through online so I called & Ron answered the call. He was able to get my order through & expedite the shipping for a par... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Motosport.com has been a fantastic resource for hard to find parts. Restoring older European off-road bikes can be challenging and often expensive. I have been able to acquire reasonably priced OEM pa... Ver mais

Avaliado com 2 de um total de 5 estrelas

First, they are a legitimate site, they fulfill orders in a timely fashion with quality products. However, their bait and switch advertising tactics have become simply ridiculous. For instance, If... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered parts on a Sunday. Their site said that parts would be delivered by Thursday of the same week. Parts did not come until the following Tuesday which meant we missed a great weekend of riding.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Informação fornecida por fontes externas variadas

Shop MotoSport's large inventory of dirt bike products including helmets, tires, motocross gear, aftermarket and OEM parts


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

265 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 69% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(265)

35 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Late Shipping, Broken Promises, and Lost Trust

I ordered from MotoSport and paid extra for faster shipping. On their website, it said the order would ship within 6 to 9 days and then arrive 3 to 4 days after that. I waited the full 9 days only to find out they needed another 9 days before shipping. As a workshop owner, I can’t afford these kinds of delays because they make me lose credibility with my customers. Very disappointing experience, and I won’t order from them again.

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shady refund practices

I placed an order and paid partially with a gift card and the remaining on my CC, several days later I received an email saying that some of the parts are no longer available. Completely understandable, but instead of refunding the parts cost back to CC they said they couldn’t for some reason and put the balance on the gift card. This has no benefit except that it ensures them another sale… very shady if you ask me. If I wouldn’t have ordered the parts they said they could get but couldn’t the gift card would have been used and then little to no money on the CC. Then I had to buy the parts elsewhere, costing me more money out of pocket. They have lost me as a customer, once the remaining gift card balance is used up I will not return.

13 de agosto de 2025
Avaliação não solicitada
logotipo da MotoSport.com

Resposta da MotoSport.com

Thank you for sharing your concerns and taking the time to leave a review. We understand how frustrating this experience must have been and apologize for any inconvenience caused by the refund process. We take feedback seriously and want to investigate the issue further—however, we have already requested additional information from you so we can fully review your case and work towards a resolution. Please respond so we can look into this matter in detail.

Your satisfaction is important to us, and we appreciate the opportunity to address your concerns once we have the necessary details.

Avaliado com 5 de um total de 5 estrelas

Just Amazing is being as real as I can…

Just Amazing is being as real as I can be. The fit for your ride app. is really a time saver. You make a mistake and order the wrong accessory, the team is more than willing to help you out! Fast shipping is it's own well deserved 5 star review !

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An Absolute Legend

An Absolute Legend – 10/10 Customer Service

I don’t usually leave reviews, but I had to take a minute to shout out this guy — he’s an absolute legend. The level of customer service I received was on another level. He went above and beyond to help me out, stayed patient the whole time, and genuinely cared about making sure everything was perfect. You don’t come across people like that often these days. If you ever get the chance to work with him, you’re in great hands. Respect to him for setting the standard. Shout out Ron!

15 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ron and Shelby are the SH!T!!

We ordered from Motosport.com recently. The shipment is on the way but is stuck somewhere and hasn't moved. Spoke with Ron and chatted with Shelby. Great experience! They're making it right. It's awesome to do business with someone who's down-to-earth like this. Got my business going forward. Thanks Ron and Shelby!

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Very friendly staff that know their business. We buy all are dirtbike parts and accessories from Motosport. Made many purchases from them with great success. Love this company!

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ron was very nolegable

Ron was very nolegable, professional and knew exactly what he was doing. Thank you for your help Ron, and I hope the company continues to employ professional people like yourself

11 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dylan F was awesome

Dylan Franklin made my experience seemless! He got my original ordered returned and placed a new one in no time. He was very kind and made me feel like a valued customer!

29 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER PARTS THROUGH THIS COMPANY…

DO NOT ORDER PARTS THROUGH THIS COMPANY IF YOU'RE COUNTING ON THEM BEING THERE.
I ordered a Hot Bodies Undertail for my 1999 Yamaha R1 on April 26,2025 I paid $142.38 for the undertail. Almost a week later I get an email saying Motosport canceled my order due to not being able to fulfilled order yet Motosport has ghe exact same undertail I purchased for for 142.38 listed for $215.95 this is absolutely absurd when on April 26th when I purchased it it wasn't listed at that cost. My guess is you changed the price after I purchased it and don't want to honor the sale. VERY POOR BUSINESS I will no longer do business with your company I've order a few sets of Pirelli Diablo Rosso 3 tires in the past year & half I will no longer be buying those either through your company.

26 de abril de 2025
Avaliação não solicitada
logotipo da MotoSport.com

Resposta da MotoSport.com

Hey Robbie, Thank you so much for reaching out. in looking at your order, Motosport did not cancel this order. Sezzle did. Sezzle only allows for purchases to be made within 7 days or they expire the payment. we apologize for the inconvenience . on the Motosport side however, this item is still technically on order for you at the original cost of 142.38 however we would need another payment method to ship the item. you're welcome to give us a call or chat to update that payment method!

Avaliado com 2 de um total de 5 estrelas

Careless Packaging… Beware

decent prices on their website and has friendly customer service… Two star review for the fact that they put my $450 order of a two stroke pipe in a huge loose box and it came to me full of dents… How hard is it to wrap an expensive package properly?

2 de maio de 2025
Avaliação não solicitada
logotipo da MotoSport.com

Resposta da MotoSport.com

Hey Oakwood, I'm sorry to hear we dropped the ball with your order! We'd love to make it right for you! please give us a call or chat so we can get it sorted for you!

Avaliado com 2 de um total de 5 estrelas

I had a frustrating experience with…

I had a frustrating experience with MotoSport. I made a purchase for over $1500 in biking gear, as well as ordering a pair of bike gloves, but received the wrong color. While their customer service team responded quickly and offered a replacement or refund, the return policy was very disappointing. Not only was I asked to cover return shipping and purchase new packaging for their mistake with many rules on how the box needs to look, but the return label they sent had my wrong address on it, which I had already clarified multiple times.

I needed the gloves urgently for an upcoming trip, and I couldn’t afford to go through the hassle of waiting for another pair to be sent. I understand mistakes happen, but the way this was handled left me feeling like it wasn’t their priority to make it right. Given the size of my purchase, I expected better customer service. I would not recommend buying from them if you need something urgently or if you expect any flexibility when issues arise.

25 de abril de 2025
Avaliação não solicitada
logotipo da MotoSport.com

Resposta da MotoSport.com

Hi Galina, I'm sorry that you felt like we didn't get it right! I can definitely understand your frustration, as far as exchanges go, Your return label should've been free of charge! The only thing we ask of you is to drop the item with the label at a FedEx drop off location! Please give us a call or chat and we'd be happy to refund you the return shipping!

Avaliado com 1 de um total de 5 estrelas

Terrible experience

Terrible experience. No notice of any changes to stock or availability. I waited over 2 weeks after placing the order and no emails at all from them. I had to go hunting it down via a broken English chat on their website only to find out it is not going to ship. How long before I was notified while my motorcycle is unusable. I could have canceled the order and found it elsewhere. I suspect I would have never received any notice.

8 de abril de 2025
Avaliação não solicitada
logotipo da MotoSport.com

Resposta da MotoSport.com

Hey Patrick, Typically for our backordered items, The website will advise you of a shipping time frame and email you that time frame on top. I apologize if there was an issue there, I'd love to more about your situation and see if we can make this right for you! Please give us a call or chat and mention this review!

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