Ron is truly a rock star in my opinion! I was having problems getting my order through online so I called & Ron answered the call. He was able to get my order through & expedite the shipping for a par... Ver mais
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Ron is truly a rock star in my opinion! I was having problems getting my order through online so I called & Ron answered the call. He was able to get my order through & expedite the shipping for a par... Ver mais
A empresa respondeu
Motosport.com has been a fantastic resource for hard to find parts. Restoring older European off-road bikes can be challenging and often expensive. I have been able to acquire reasonably priced OEM pa... Ver mais
First, they are a legitimate site, they fulfill orders in a timely fashion with quality products. However, their bait and switch advertising tactics have become simply ridiculous. For instance, If... Ver mais
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I ordered parts on a Sunday. Their site said that parts would be delivered by Thursday of the same week. Parts did not come until the following Tuesday which meant we missed a great weekend of riding.... Ver mais
A empresa respondeu
Shop MotoSport's large inventory of dirt bike products including helmets, tires, motocross gear, aftermarket and OEM parts
Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 1 semana
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I ordered from MotoSport and paid extra for faster shipping. On their website, it said the order would ship within 6 to 9 days and then arrive 3 to 4 days after that. I waited the full 9 days only to find out they needed another 9 days before shipping. As a workshop owner, I can’t afford these kinds of delays because they make me lose credibility with my customers. Very disappointing experience, and I won’t order from them again.
I placed an order and paid partially with a gift card and the remaining on my CC, several days later I received an email saying that some of the parts are no longer available. Completely understandable, but instead of refunding the parts cost back to CC they said they couldn’t for some reason and put the balance on the gift card. This has no benefit except that it ensures them another sale… very shady if you ask me. If I wouldn’t have ordered the parts they said they could get but couldn’t the gift card would have been used and then little to no money on the CC. Then I had to buy the parts elsewhere, costing me more money out of pocket. They have lost me as a customer, once the remaining gift card balance is used up I will not return.

Resposta da MotoSport.com
Just Amazing is being as real as I can be. The fit for your ride app. is really a time saver. You make a mistake and order the wrong accessory, the team is more than willing to help you out! Fast shipping is it's own well deserved 5 star review !
Ron was very attentive and knowledgeable. Would do business anytime with him. Highly recommend.
He did a great job helping me with an order I received that hand an issue. The fix was fast. I really enjoy getting OEM parts that I can trust from motosports.com.
An Absolute Legend – 10/10 Customer Service
I don’t usually leave reviews, but I had to take a minute to shout out this guy — he’s an absolute legend. The level of customer service I received was on another level. He went above and beyond to help me out, stayed patient the whole time, and genuinely cared about making sure everything was perfect. You don’t come across people like that often these days. If you ever get the chance to work with him, you’re in great hands. Respect to him for setting the standard. Shout out Ron!
Ron L. helped me with a return and was incredibly helpful and knowledgeable.
We ordered from Motosport.com recently. The shipment is on the way but is stuck somewhere and hasn't moved. Spoke with Ron and chatted with Shelby. Great experience! They're making it right. It's awesome to do business with someone who's down-to-earth like this. Got my business going forward. Thanks Ron and Shelby!
Great customer service. Very friendly staff that know their business. We buy all are dirtbike parts and accessories from Motosport. Made many purchases from them with great success. Love this company!
Ron made it professional for me and my bike mods. 10 stars for Ron and the motosport team made my day.
Had to exchange a helmet with these guys, they made it super easy! Great service!
Quick response and excellent assistance with an order size before shipping, great job team.
Ron was very nolegable, professional and knew exactly what he was doing. Thank you for your help Ron, and I hope the company continues to employ professional people like yourself
Dylan Franklin made my experience seemless! He got my original ordered returned and placed a new one in no time. He was very kind and made me feel like a valued customer!
Ron provided great customer service and handled my concern very professionally. People like Ron is what keeps business thriving and meeting the customers satisfaction. 100% will be a returning customer!
DO NOT ORDER PARTS THROUGH THIS COMPANY IF YOU'RE COUNTING ON THEM BEING THERE.
I ordered a Hot Bodies Undertail for my 1999 Yamaha R1 on April 26,2025 I paid $142.38 for the undertail. Almost a week later I get an email saying Motosport canceled my order due to not being able to fulfilled order yet Motosport has ghe exact same undertail I purchased for for 142.38 listed for $215.95 this is absolutely absurd when on April 26th when I purchased it it wasn't listed at that cost. My guess is you changed the price after I purchased it and don't want to honor the sale. VERY POOR BUSINESS I will no longer do business with your company I've order a few sets of Pirelli Diablo Rosso 3 tires in the past year & half I will no longer be buying those either through your company.

Resposta da MotoSport.com
decent prices on their website and has friendly customer service… Two star review for the fact that they put my $450 order of a two stroke pipe in a huge loose box and it came to me full of dents… How hard is it to wrap an expensive package properly?

Resposta da MotoSport.com
I had a frustrating experience with MotoSport. I made a purchase for over $1500 in biking gear, as well as ordering a pair of bike gloves, but received the wrong color. While their customer service team responded quickly and offered a replacement or refund, the return policy was very disappointing. Not only was I asked to cover return shipping and purchase new packaging for their mistake with many rules on how the box needs to look, but the return label they sent had my wrong address on it, which I had already clarified multiple times.
I needed the gloves urgently for an upcoming trip, and I couldn’t afford to go through the hassle of waiting for another pair to be sent. I understand mistakes happen, but the way this was handled left me feeling like it wasn’t their priority to make it right. Given the size of my purchase, I expected better customer service. I would not recommend buying from them if you need something urgently or if you expect any flexibility when issues arise.

Resposta da MotoSport.com
Terrible experience. No notice of any changes to stock or availability. I waited over 2 weeks after placing the order and no emails at all from them. I had to go hunting it down via a broken English chat on their website only to find out it is not going to ship. How long before I was notified while my motorcycle is unusable. I could have canceled the order and found it elsewhere. I suspect I would have never received any notice.

Resposta da MotoSport.com
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