Munich Airport Avaliações 241

The worst airport ive ever been, absolutely soul destroying, its like its been designed by retards!! The food is awful, the toilets are miles away! Best thing for this airport is a bulldozer

Der wohl lahmste Flughafen der Welt. 1 Stunde Flugzeit. Anschließend 55 Minuten aufs Gepäck gewartet. Passt irgendwie zu München.

Without doubt the most inefficient international airport in the world!!!! Be prepared for 2-3 hours to get through security and passport control in both directions. To be sure to get your flight yiu wed to be there AT LEAST 3 hours before your flight. Terrible experience all round. Avoid if you can.

Checking in at T1 for Norwegian. Same self check in machines as at GVA but unlike GVA was not able to use them for skis. Got different info from 3 different staff member. Eventually figured out I had to descend one floor and walk 10 minutes to Norwegian desk. Wait 30 min until desk opens. Time from arriving at airport to finishing check in, 90 minutes. Retrace my steps and attempt to follow extremely poor signposting to my gate. Very grumpy security staff. Some clearly very lazy given the queues and their inactivity. No means of giving feedback at security (I wonder why). Eventually make it to gate after 1 hour 45 minutes. Toilets are back down 3 sets of stairs and have queues. Compared with other European airports, poorly laid out, poorly signed, no thinking about the passenger experience and grumpy staff. Local Lidl is cheaper than the ‘duty free’.

Unfortunately, I have to give one star to write the review otherwise they deserve no stars. Awful staff and this is not based on speaking to one person, from ground staff (here to help staff) to immigration officers. They are all rude, we almost missed our flight because they are so slow and disorganised and nobody is there to help you. I have never seen such bad treatment at an international airport especially when you are travelling with kids.

Immigration super slow. Huge queues. Utter shit

Wie immer funktioniert einfach nix. Ankunft aus BKK. Unfreundliches Bodenpersonal vor der Passkontrolle! Einzig positives am Terminal 2 - die Toiletten waren sauber - wir warteten fast 2 Std auf unser Gepäck! In jedem Land funktioniert die Gepäckabholung, in München absolutes Chaos!

One of the worst international airports. Have been through this airport multiple times in the past 4 years and can honestly say it is appalling. Passport control upon entry to the country took in excess of 2 hours to clear ( similar on previous trips) As a bilingual person who speaks both German and English, it is difficult to find ground staff who speak either language. Trying to exit the country can take just as long with excessive security queues. Baggage claim is just as bad - you need to allow up to 4 hours to exit this airport if you intend to clear passport control, collect baggage and hire a car. Quicker to fly to Frankfurt and drive down.

truly a failed country, how can noone in Munich airport speak proper english? how do you hire your personnel? economy of 80 million ppl and you can’t find ppl who can speak the most basic foreign language?

Everything went smooth at the airport security and we got to our gate in good time, about 45min before boarding. We took the time and stood before the gate desk, as there was a long flight ahead. The staff was at the gate the whole time we were there, eying us.

Boarding started and we went through the gate to towards the plane. At this point a gateperson noted my luggage and waved me back to check my luggage size. It did fit to the bin, but just barely. The gateperson argued my hand luggage was oversized and would need to be placed to the checked luggage (with additional payment). They claimed that there was no room in the plane, and my luggage would not fit (although I have used the same bag with tens of flights before).

So I ended up opening my luggage in front of all queuing passengers and removed two chocolate bars I had bought from the airport as a gift to home. After removing these, I placed the bag again to the luggage check bin and it fit perfectly. The gateperson gave up and allowed me to enter the plane with my luggage.

Rules are rules, of course, but gone are the days when Lufthansa was considered a premium airline and Munich an airport with service to match it.

Just be the worst airport we’ve been to in a while. Seems very unorganized, long walking back and forth from check-in to security to passport control. Poorly staffed too. Boarding our flight from a corridor. People trying to get around from different boarding areas and people try to board in a small corridor. Unseen before. Long waits. High prices (yeah that’s probably for most airports). Terminal 1 experience.

Es mangelt an ausreichender Beschilderung. Wenn man Ankommt wird nichtmal mehr der Haupt Ein-und Ausgang beschildert. Wir mussten zu Parkdeck 44 und ab Parkdeck 10 wird auch kein Weg mehr angegeben. Googlemaps wollte uns dann mit der Sbahn hinschicken zum Glück haben wir noch nachgefragt wo die Busse abfahren. Das Personal war dann dafür sehr nett und hilfsbereit.

Unser Kinderwagen wurde am Flug nach München verloren. Ich musste dann mit meinem kleinen Kind und mehreren Koffern zum Lost and Found Schalter, der Mitarbeiter wollte (!) mir nicht helfen. Er hat mich nur auf den Self Service Point verwiesen. Den anderen wartenden Personen hat er allerdings sehr wohl persönlich geholfen. Einer Mutter die mit ihrem kleinen Kind unterwegs ist und deren Kinderwagen verloren gegangen ist nicht zu helfen ist heutzutage das demütigendste und unangemessenste das es gibt. Meine Beschwerde wurde mit einer lächerlichen Mail abgetan. Der betroffene Mitarbeiter wurde nicht einmal informiert. Ich bezweifle zwar dass es hier Quality Kontrollen gibt, sollte sie es dennoch geben wäre das wirklich aufzuarbeiten!
Besser Sie reisen nie mit Kind und Kinderwagen am Flughafen München

The tax refund officer at Munich Airport terminal 1 showed clear racial discrimination. He ignored my request for a stamp, sat there using his phone, and openly mocked me in German with his colleague. I clearly heard the word “Asian” even though I could not understand the rest. This experience was deeply humiliating. I will never return to this airport again

Wir haben heute in einer unfassbar langen Passagierschlange an der Passkontrolle und dem Sicherheitscheck über eine Stunde gestanden, bis wir endlich durch waren, aber da war dann das Gate schon geschlossenen und der Flieger weg.
Danach gab es im ganzen Flughafen keine Anlaufstelle, um den Flug evtl. Umzubuchen oder auch nur irgendeine Information zu bekommen, was wir jetzt machen sollen. Total gefrustet sind wir wieder nach Hause gefahren - Urlaub weg, Geld weg…
Eigentlich gar kein Stern.

It really doesn’t happen often: everything was a disaster. Poor management and logistics mean that I checked in in area B and because the security check is under construction, I had them to go back to area A. That seemed like a total nonsenses

Then, fast track took me longer than ever - the length of the belt is for 1 basket. Can you imagine the speed? Then I haven’t appreciated a very intense body search.

The area itself is nothing - like 90’s airport.

But the final bit was a proper disaster: boarding. Of course we were invited 50 mins before the flight, to then wait in the bus. The bus has brought us to the airplane where we were then waiting in the sleeve which is normally used for boarding from the terminal.

I honestly haven’t experienced this useless airport treatment for a long long time. I had to pinch myself that I am in Germany.

PS none of the elevators worked and I saw disabled people struggling with the stairs to go down and up to the aircraft.

Worst aiport ive been to in germany and ive been to 5. Security was very slow, They don't have a second gear to try get things moving faster. Its like they've emplyed a bunch of idiot's that dont care about there job.
Passport control was prity much the same. There was a window free for European passports and nobody in the que, and rather asking people from the non European que to come forward like they do in any other airport the guy just sits there drinking his water looking over not caring.
Toilet Signs ahead, womans on your left then for mens toilet said up ahead. Turns out there was none then womans toilet again then mans ahead, turned out to be true this time but you go down 4 levels of stairs to get to it then you wash your hands, and dry with paper towels provided but there is no bin for them, your expected to take it with you back up thr stairs then to look for a bin.
Joke of an aiport, i fly to germany every month and this is my first in munich and i can assure you I will never be back here again

Unser Flug wurde gestrichen und wir saßen zwei Tage lang als Gäste am Flughafen in Israel fest und konnten nicht arbeiten. Aber andererseits

Terminal 1 at Munich is the worst. Everything about it is terrible and they hire the rudest staff at security, so rude that they made a bad day even worse by barking commands at me and pretty much groping me during the search. If I could avoid this airport I would.

Ich weiß nicht woran es mehr scheitert, an der Unfähigkeit oder Unwilligkeit des Flughafenpersonals? Chaotische Zustände und mangelnde Organisation stehen hier an der Tagesordnung. Sie brauchen viel Zeit und Geduld.