I've been with Names.co.uk for a long time, and have always had a very positive experience when I've needed to contact them. I never have to wait ages to speak with one of their representatives, it's... Ver mais
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Veja o que dizem as avaliações
For the first time, I’ve had a website compromised, and the support I received — particularly from Jomin Jose — was outstanding. I was guided through the entire recovery process with clear, well‑wri... Ver mais
A empresa respondeu
Outrageous cost! They advertise they give .co.uk domains for free for a year but then they really ramp up their fees far beyond anything reasonable. Two years down and I'm paying £53.39 up from £4.79... Ver mais
A empresa respondeu
Having been a customer for many many years, I have always been utterly satisfied with the professionalism, friendliness and patience shown by the Names.co.uk staff, regardless of which department. Thi... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de hospedagem na Web
- Fornecedor de DNS
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Provedor de serviços de internet
- Web Designer
Escrito pela empresa
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Escrito pela empresa
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Informações de contato
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Reino Unido
- 0345 363 3632
- www.names.co.uk
4,3
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kyle was super helpful and efficient in…
Kyle was super helpful and efficient in helping me cancel my account.
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your review!
We're pleased to hear that Kyle was helpful and efficient in assisting with your account cancellation. We'll be sure to pass on your kind comments to him. We appreciate your feedback and wish you all the best for the future.
The helpfulness of Kyle
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your review!
We're delighted to hear that Kyle was helpful and provided you with a positive experience. We'll be sure to share your kind feedback with him.
Really helpful and quick to respond
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback!
We're pleased to hear you found our team helpful and quick to respond. We appreciate your support and are always here whenever you need us.
Resposta da names.co.uk
Thank you for your kind words. We're pleased to hear you were happy with the support provided and appreciate your feedback.
Amazing customer service
Amazing customer service. So knowledgeable assistant and experienced. Soo very polite as well
3 de junho de 2026
Resposta da names.co.uk
Thank you for your wonderful feedback. We're delighted to hear you found our team knowledgeable, experienced, and polite. Your kind words are greatly appreciated.
Resposta da names.co.uk
Thank you for your feedback. We're pleased to hear your query was resolved quickly and successfully. We appreciate your support.
Good Customer Service
Good Customer Service, simplified and efficient. Resolved my genuine concerns over renewal with no major fuss or wrangling. I would recommend names.co.uk for domain management all day!
29 de maio de 2026
Resposta da names.co.uk
Thank you for your fantastic feedback. We're delighted to hear that your renewal concerns were resolved efficiently and without hassle. We appreciate your recommendation and are pleased to have been able to help.
'Not our problem' technical support
Good on sales, terrible on technical support. I've been a Namesco/Simplynames customer for 25 years and until 2025 was very happy with the service. Something's changed in the technical team that means they are becoming increasingly dismissive of requests for help and, most frequently, give one line answers that in so many words say 'not our problem'. After nearly 12 months of continual disappointment in the level of technical support, I'm moving my services elsewhere.
5 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for taking the time to share your feedback and for your loyalty over the past 25 years. We're sorry to hear that your recent experiences with our technical support team have not met the standards you previously enjoyed. Your comments regarding the level of assistance and communication are concerning, and we appreciate you bringing them to our attention. We value your long-standing support and will ensure your feedback is shared with the relevant teams for review.
Having an absolute nightmare with this company
Having an absolute nightmare with this company. They locked me out of my account because I was abroad. My subscription lapsed whilst I was trying to contact them - they don't have an email address, they don't respond to facebook or instagram messages and they leave you hanging on hold at international call rates for an unacceptably long time. When they finally answered the phone they told me that because my subscription had lapsed they wanted to charge me almost three times the amount to renew my subscription. They refuse to accept that I was unable to renew because they had locked me out of the system and were not replying to messages or answering the phone. To be fair the customer service guy was really helpful and agreed that I should pay standard price - however, his boss over-ruled and is still trying to extort a hugely inflated rate to allow me access to my emails. Grrrrr!
Regarding the reply: Lots of meaningless sorry but no offer to make it right. Also telling customers they can change the settings in the control panel they have just been locked out of, is classic blame shift with a dash of refusal to understand the core problem. You locked me out, I couldn't pay and now you want me to pay more than double because of your mistakes. Jog the F on with your "computer says no" attitide and make it right. Whilst, I'm waiting for my emails to arrive I will be seeking out every significant angle of reputation damage I can manage to inflict on your tiresomely unreasonable company. I'm usually pretty good at it, so maybe damage limitation by doing the right thing fast might be "a keep your job" level of good idea 🤔
4 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for sharing your experience. We're sorry to hear about the difficulties you faced accessing your account and the frustration caused by the delays in contacting us. We understand how concerning this would have been, particularly when it affected access to your services.
For future reference, IP restrictions can be adjusted within your account settings if you are travelling abroad, helping to prevent access issues when logging in from a different location. That said, we appreciate that this may not have been clear at the time.
While we're pleased to hear that our customer service representative was helpful, it's clear that the overall experience fell short of your expectations. We appreciate your feedback and will ensure your comments are shared with the relevant teams for review.
Answered the phone quickly and fixed it
Answered the phone quickly. Told me what I'd got wrong and how to correct it. Fixed in two minutws. Liam.
5 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're delighted to hear that your call was answered quickly and that the issue was identified, explained clearly, and resolved within minutes. We appreciate your kind comments.
very helpful service from a very kind…
very helpful service from a very kind and courteous tech support
1 de junho de 2026
Resposta da names.co.uk
Thank you for your kind feedback. We're pleased to hear you received helpful, courteous support from our technical team, and we appreciate you taking the time to share your experience.
Resposta da names.co.uk
Thank you for your feedback. We're pleased to hear the issue was dealt with quickly and that you found the support helpful.
The staff are always very helpful
The staff are always very helpful. Calls to the technical dept are always answered promptly.
5 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback. We're pleased to hear you consistently find our staff helpful and that your calls to the technical department are answered promptly. We appreciate you taking the time to share your experience.
Great customer service
Great customer service. Tech team are always friendly as well as being super helpful especially in helping sort issues for someone who isn't hugely tech savvy. Thank you
5 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback. We're glad to hear you've had great experiences with our customer service and that our tech team has been friendly and helpful in resolving your issues. We really appreciate you taking the time to share this.
Very prompt response
Very prompt response from technical support and problem solved quickly
3 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback! We're pleased our technical support team could respond promptly and resolve your issue quickly.
Richard was most helpful and thanks to…
Richard was most helpful and thanks to him I was able to complete my new iPad set up.
4 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback! We're delighted Richard was able to help you get your new iPad set up successfully. We'll be sure to pass on your kind words.
Great service
Great service. Always manage to solve my problems in a friendly manner and with respect. Highly recommended. I've been a customer for 15 years
4 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind words and for being with us for 15 years! We truly appreciate your loyalty and recommendation.
Kyle was excellent
Kyle was excellent. First class polite and efficient support and service
3 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback. We're pleased to hear Kyle provided such polite and efficient service. We'll be sure to pass on your comments to him.
My call was answered very quickly and…
My call was answered very quickly and the tech guy quickly resolved the issues I had.
3 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're glad your call was answered quickly and that our technician was able to resolve your issue promptly. We appreciate your review.
Kyle from Domain support was excellent
Kyle from Domain support was excellent. Very knowledgable and technical but put it in a language I understood. Many thanks
3 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback. We're delighted to hear Kyle was able to provide knowledgeable support and explain everything clearly. We'll be sure to pass on your thanks.
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