⭐⭐⭐⭐⭐ From the very beginning, Hannah made booking our Florida holiday an absolute pleasure. She took the time to understand exactly what we were looking for and never made us feel rushed or... Ver mais
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Veja o que dizem as avaliações
From the initial booking, this was the easiest holiday we have ever booked. Questions were answered promptly and all documentation sent on time. We booked everything as a complete package. Hotel, flig... Ver mais
A empresa respondeu
Lindsey is our contact, I would just like to say, that she answered all of our questions, explained everything in detail, so we feel I can just go and enjoy our holiday with no worries as Lindsey... Ver mais
A empresa respondeu
We have used Ocean Florida twice and each time our holiday has been flawless. The dedicated team are friendly and knowledgeable, always willing to help with any questions. I can not recommend them hig... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Informações de contato
Shenfield, Reino Unido
- 020 7939 7775
- operations@ocean-holidays.co.uk
- www.ocean-florida.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We have a booking coming up with ocean…
We have a booking coming up with ocean Florida. I am travelling with my assistance dog and Lindsey has been really helpful throughout the process, checking with us on multiple occasions that we had everything we needed.
9 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Charlie, thank you so much for taking the time to share how pleased you've been with the great service you've received from Lindsey. I'll be sure to pass along your kind feedback to her, and if there's anything else that we can help with in the run up to your holiday, please don't hesitate to get back in touch and we'll be happy to help. Many thanks - Zara OF
They were amazing!
They were amazing, they do everything for you. Transfers, food, park tickets. Everything. It really was a fantastic experience. Thank you very much.
2 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning, thank you for sharing your very kind feedback on your Ocean Florida experience, we really appreciate your words and are very happy to hear you're so impressed. We'll look forward to assisting you again in the future. Many thanks - Zara OF
Great customer service
The whole experience from start to finish was excellent. We had to make changes to our booking which were dealt with quickly and efficiently with no issues.
Thanks Jo for making the amendments .
Nothing was too much trouble
8 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Peter, thank you for sharing how pleased you've been throughout your Ocean Florida experience. I'm so pleased that the team were able to assist with your changes swiftly and thoroughly, and I'll be sure to pass along your kind words to Jo. If there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF
Another superb experience with Ocean Florida
Another Orlando holiday booked with Ocean Florida thanks to Ricky Cooper. Great service, price and customer service. You know I’ll be back. Thank you once again.
7 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Pam, thank you for sharing how pleased you've been with the great service you received from Ricky. Thank you also for your ongoing custom, we'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Absolutely Outstanding Service
We used Ocean Floriday 3 years ago and had a brilliant experience with the company. When i made initial enquiry recently it was same colleague who booked us all up 3 years ago and this time it has been a great experience booking again. Thank you Ricky and Ian (when Ricky was not available) for navigating me through everything again and making my booking trouble free.
7 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Frances, thank you so much for taking the time to share how pleased you've been with the wonderful service you've received from both Ricky and Ian. I'll be sure to pass along your lovely feedback to them both, and if there's anything else we can assist with in the run up to your holiday, please don't hesitate to get in touch and we'll be happy to help. Many thanks - Zara OF
Booking for 5 people
Made my booking over the phone with ocean florida, i have used this company twice before and this was fine, was able to ring them easily, any questions were answered.
Was upset that we were far away from the theme parks. If we had known we were so far away we would not have booked this villa.
9 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Amy, thank you for sharing your feedback with us, we really appreciate you, though I'm sorry to hear you were somewhat disappointed in the location of your villa. If you would like to provide any further feedback to the team, so that we can improve the experience for future guests, please don't hesitate to email us on feedback@ocean-holidays.co.uk with the lead passenger name, OH reference and details of your concerns. Thank you so much, we really appreciate you - Zara OF
Honeymoon booking 😍
Amazing experience in booking our honeymoon, great price too. Matt was really helpful, friendly and informative. Gave us lots of different options. Also super quick in responding 😄
3 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
HI Emily, thank you for sharing how pleased you've been with the fantastic service you've received from the Ocean Florida team, and Mat in particular. I'll be sure to pass along your lovely feedback to him. Many thanks - Zara OF
Just had a 2 week holiday with 5 nights…
Just had a 2 week holiday with 5 nights in New York’s Paramount Hotel and 9 nights in Mexico @ The Royal Hacienda . We Stayed in the Paramount Hotel just off Time Square. Room was a little small, barely enough room for you to get down the side of the bed. But a prime location as it was just 300 meters from Time Square. It was’nt to be moaned at . Booked a Go City Pass through Ocean Florida and got to visit some of the great attractions New York has to offer, Top of the Rock, Statue of Liberty, the Edge and of course the Empire State . Reckon anyone visiting should use the sub-way it’s just so easy
.. Also Visited Niagra Falls on our 3rd day which was a great experience even though it was bloody freezing, sadly the maid of mist wasn’t running because of the ice so we never really got to see the spectacular falls in their true element as we were on the American side and better views were to be had from the Canadian side. But we still had a great day. Coach was on time 4am and Tour guide was excellent. This trip was booked through Ocean Florida and was brilliant. Left New York on the Saturday, had a drunk on the plane whilst @ JFK who was removed causing us a 2 hour delay but arrived in Cancun , Mexico where our transfer organised by O/F was waiting for us 45 mins and we were at our Hotel. It was gorgeous. Room was great and hotel was spotless. The waiters catered for your every need . It was brilliant thanks again Ocean Florida .Me and my other half loved it. We will definitely use you again on our next trip…
16 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning David, thank you so much for taking the time to share details of your trip with us, it sound incredible!! I'm so pleased to hear that the team created such an incredible itinerary for you, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF
I’ve travelled many times to Florida…
I’ve travelled many times to Florida and I was blown away with the service provided by Ocean Florida, when I travelled with my friends to stay at a Disney villa 18 months ago. This has given me the confidence to travel solo this time to Disney with Ocean Florida in 2027❤️
1 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
HI Suzanne, this is fantastic to hear, thank you so much for taking the time to share your kind feedback! Enjoy the countdown to your adventure, and if there's anything at all we can assist with in the meantime, please don't hesitate to get in touch. Many thanks - Zara OF
We have been to florida with ocean…
We have been to florida with ocean florida before we where so impressed we have booked again and would highly recommend them.
1 de abril de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Judy, thank you for taking the time to share how impressed you've been with your Ocean Florida experience on numerous occasions, we very much appreciate your feedback. Many thanks - Zara OF
Don’t book with these guys
Don’t book with these guys, absolute joke. Still waiting for a refund 4 months after our flight was cancelled at Xmas, going round in circles sorting it out. Don’t book with these, ruined my Xmas and I’m out of pocket by thousands
29 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Mr Ezard, thank you for taking the time to share your feedback, though I am very sorry to hear that you're unhappy with the level of service you've received. Having spoken to the team, I understand that we are awaiting a refund from a supplier on your behalf, having twice been provided with deadlines from them which they have not adhered to. I sincerely apologise, but can provide my reassurances that our team remain in constant contact with the supplier to see this through to a resolution for you. Our team have advised that they will remain in contact with you as they have done throughout your enquiry, and will provide an update imminently. Thank you for your continued patience at this time while our team works hard to get this resolved for you. Many thanks - Zara OF
Ocean florida
Booked with ocean florida a few times now great service friendly staff
19 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi there, thank you for sharing your kind feedback, we really appreciate you. Many thanks - Zara OF
Darren was amazing
Darren was amazing, so helpful for everything, was a pleasure to speak to
26 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Daisy, thank you for sharing your recent experience of Ocean Florida and the great service you've received from Darren. I'll be sure to pass along your lovely feedback to him, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF
Karen was extremely helpful
Karen was extremely helpful, knowledgeable and went above and beyond to help me sort out car hire for our upcoming holiday in Florida. Karen kept me up to date every step of the way. Karen is a real asset to your company and I would not hesitate to recommend Karen or your company due to the fabulous service! My daughter is getting married while we are on holiday so having Karen on board helping me was totally stress free. Thank you Karen so much & will I definitely be booking again!
26 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Julie, thank you for taking the time to share how impressed you've been with the great service you've received from Karen recently. I'm so thrilled to hear that her help has been invaluable at a particularly high stress time. I'll be sure to pass along your lovely words to her, and from the whole Ocean Florida team, congratulation to your daughter and her partner on their upcoming celebrations! Many thanks - Zara OF
Amazing from beginning to end started…
Amazing from beginning to end started with Dan to get my booking complete . I then got the horrible news I had breast cancer and amazing Karen helped me with my booking . It was going to be changed however I was given permission to fly . Karen was so useful and tried her best to help me. Thank you so much would definitely use this company again .
26 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Pauline, firstly let me share our sincere sadness on learning of your health news. From the whole Ocean Florida team, we wish you a full and speedy recovery, and we're pleased that the team have been of great assistance during this very uncertain time. I'll be sure to pass along your very kind feedback to both Dan and Karen, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF
Booking for Florida holiday
We have not yet travelled but have booked via Ocean Florida. Due to specific requirements we have been supported by many staff but special customer service Lindsay Brumby in relation to accessibility requirements. I couldn't feel more supported with the planning and booking of our holiday and assurance when I have more needed calming down with worries and more questions.
Hoping the holiday lives up to these expectations now.
23 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Bridget, thank you for taking the time to share how impressed you've been with the great, personalised service you've received from Lindsey. Enjoy the countdown to your holiday, and if there is anything at all we can assist with, please don't hesitate to get in touch, and we'll be more than happy to help. Many thanks - Zara OF
Excellent service
Everyone we dealt with couldn’t have been more helpful. The whole process was very smooth and easy to navigate all our booking information.
1 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Aimee, thank you for sharing your thoughts on your Ocean Florida experience, we really appreciate your kind feedback. Many thanks - Zara OF
Ocean Florida, always our go to ...
We have used Ocean Florida for many years.
All those at OF that we have dealt with have fantastic knowledge of the product they are representing.
They have sourced amazing accommodation for us, good priced flights and car hire, they also sell park tickets for Universal, Disney and I'm sure other theme parks are available.
Not only that, they send you vouchers for discounted eateries and free shows.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Stephen, thank you so much for taking time from your day to share how pleased you've been with the great service you've received from the Ocean Florida team over the years. I'm thrilled to hear that you have trusted us for many years, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF
Tom was amazing kept checking on…
Tom was amazing kept checking on flights as they weren't released yet& prices kept me updated nothing was a problem to him at all .if you like personal touch easy booking give him a call
23 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Good morning Alison, thank you for taking the time to share how impressed you've been with the great service you received from Tom recently. I'm so pleased to hear that he took the time to personalise the service you received, and will be sure to pass along your kind feedback to him. Many thanks - Zara OF
The service has been good
The service has been good, i used it for a few days and have been satisfied with almost everything. Prices for some properties seem higher than they are worth..
20 de março de 2026
Avaliação não solicitada
Resposta da Ocean Florida
Hi Yvonne, thank you so much for taking the time to share your feedback with us, we really appreciate your insight. Many thanks - Zara OF
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