Minus one if possible . Disgusting company . Tried to sort out payment plan. You can’t on their website . Phoned them , after an hour the phone went dead. Finally wrote a letter, it got returned. Unb... Ver mais
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Veja o que dizem as avaliações
So this company even though my income showed minus £150 a month they doubled the payment. I will be contacting the Ombudsman as this will cost them more than my debt. You should all contact the ombu... Ver mais
A empresa respondeu
Hi you have given me ten days to get in touch. I have emails the enquiry line as well as the complaint line and no response! I am unable to call. Don’t give deadlines if you’re unable to respon... Ver mais
A empresa respondeu
Im presently paying off an outstanding debt i had run up and burried my head in the sand til the ccj letter came through, I called overdales cant remember the name of the young man I spoke to but he g... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.
Informações de contato
PO Box 462 , LS14 9NW, Leeds, Reino Unido
- 0333 111 0800
- help@overdales.com
- www.overdales.com
1,4
Muito Ruim
281 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Harassment
Literally call your phone like they are stalkers probably around 5/6 times day and leave voicemails constantly which would be classed as harassment.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Chris,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you. Should you wish for your telephone number to be removed, we can also assist with this.
Yours sincerely,
Overdales Solicitors
Very dodgy and underhanded tactics they…
Very dodgy and underhanded tactics they sent me a letter asking me to set up a payment plan otherwise they’ll put a ccj on my name I sent back confirmation of what I could pay and they put the ccj on any way! They’re practices and organisation should be looked into by the FSA and the ombudsmen, as they’re communication is very manipulative and deceptive.
10 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Priscilla,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Absolutely awful company
Absolutely awful company. The harassment is off the charts. The more they harass the less I want to deal with them. Make me suffer and get the same in return. The more they harass the longer I make them wait because it is unacceptable behaviour!
23 de setembro de 2025
Avaliação não solicitada
Resposta da Overdales
Hi,
We thank you again for taking the time to leave a review.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours Sincerely,
Overdales Solicitors
Absolute scum bags this company they…
Absolute scum bags this company they applied for a ccj and although im on benefits I accepted a payment plan of 150 a month fir 4month (they said this is maximum they do) after id paid the 4 months they told me 270 was still outstanding, wich was costs!!! None of this mentioned when setting it up tho. They should be jailed...and then when i rang to sort it, the woman put the phone down on me because she couldn't cope with the fact I wont just agree with the lies shes telling me
12 de setembro de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Morgan,
We thank you again for taking the time to leave a review and we are sorry to hear about the experience you are referring to.
In order for us to locate the correct account, we ask that you please send us an email containing your name, full address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours Sincerely,
Overdales Solicitors
Extremely negative experience with…
Extremely negative experience with Overdales. My husband, who does not speak English, suddenly received several debt claims that he does not recognise. We tried to explain this to Overdales, but instead of providing any clear evidence or proof, their only response was that if there is a CCJ, he must pay regardless of whether the debt is genuine or not.
They constantly send threatening letters, creating unnecessary stress and pressure. This company shows no professionalism, no empathy, and no interest in the truth. They only care about money, not about whether the debts are correct.
Very intimidating and unfair – I would strongly advise others to be extremely cautious when dealing with Overdales.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Mirela,
Please can you send us an email at complaints@overdales.com so we can look into this matter for you?
Please note that we will require authorisation from your husband to correspond with you, if we do not have this already.
Kind regards,
Overdales
Zero Stars.
Zero Stars.
None of the 5 published phone numbers work.
Have recorded this for proof.
They don't check emails or respond.
Not even responded to registered mail.
The worst firm I've dealt with in many years.
Nothing else to say.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Jeffrey,
We thank you for taking the time to leave a review and we are sorry to hear that you have been unable to contact us.
In order for us to locate the correct account, we ask that you please send us an email containing your name, address, date of birth and account reference, including details of your concerns, to complaints@overdales.com.
Once we have received your email, we will be able to review your concerns and contact you.
Yours sincerely,
Overdales Solicitors
Ignoring urgent emails
I have to email before Friday to avoid further action.
I emailed 16/07 no reply
I emailed yesterday and today ..no reply.
Feels like you are trying to set me up to fail.
Is someone going to help!
27 de agosto de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Sian,
Thank you for contacting us and we are sorry that you haven't received a reply yet.
Please can you send us an email at complaints@overdales.com so we can look into this matter for you? If you can please include your reference, name, DOB and address so we can locate the matter.
Kind regards,
Overdales
First of all the debt I've got is not…
First of all the debt I've got is not with them and all they do between Lowell and them is hound you and say they are taking you to court so you get a ccj which they are not allowed to by laws with people who are disabled and have made an offer to pay they website and budget planner is totally wrong and I also sent paperwork back explaining everything but to no avail then sent text saying within three days a court order would be made they just don't stop harassing and being nasty especially when it's not there debt in first place I've heard other people say you don't have to pay so not happy with this company and have reported them to my solicitor and sar as well thanks
27 de agosto de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Sue,
We are sorry to hear that you are unhappy with our service and that you did not hear from us after you sent some paperwork to us.
Please can you send an email to complaints@overdales.com so we can look into the matter? If you can please include your reference, name, DOB and address so we can locate the matter.
Kind regards,
Overdales
Spamming me with calls from different…
Spamming me with calls from different numbers up to 10 times a day - breaching GDPR regulations as they go. Reported to the ICO.
I have never given them my details but they keep threatening me with a CCJ - please issue it as I'll win a fortune in fees.
Oh. don't answer their calls if your debt is time barred or was not assignable!
27 de agosto de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Paul,
We are sorry to hear of this, please can you send an email to complaints@overdales.com so we can look into this for you? If you can please include your reference, name, DOB and address so we can locate the matter.
Kind regards,
Overdales
Resposta da Overdales
Hi Max,
We are sorry to hear of your concerns and that you are concerned about a scam.
Please can you send us an email at complaints@overdales.com so we can look into the matter for you - please include your name, address and reference so we can locate the account.
Kind regards,
Overdales
Scam
Scam, contacting me about an outstanding balance that doesn’t exist.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Jorge,
Thank you for taking your time to leave a review and we are sorry to hear of your concerns.
So we can properly look into the matter, please can you send us an email at complaints@overdales.com - please include your name, address and reference so we can locate the account.
Kind regards,
Overdales
Muzamil made this very easy and quick…
Muzamil made this very easy and quick followed all procedures and very happy with his service
1 de agosto de 2025
Avaliação não solicitada
Resposta da Overdales
Hi,
I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!
In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.
Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
Keep sending email after email treating…
Keep sending email after email threating a ccj. If your going to do it then do it !
I'm fully disabled on full pip and uc.
You cant take money from me STATED BY LAW.
So please in the kindest way possible FUXK off !
Give me a ccj and leave me alone
29 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.
To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
Losers
They buy debts from other companies and hassle you. Just to let you know I wont be paying this
29 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Veronica,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.
To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
Impossible to contact......
Impossible to contact....... and who the heck is this person 'Tia' that is sending everyone the same reply ?? ... probably a robot.
18 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Mal,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review. To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Please note that this response is not automated.
Kind regards, Tia.
Beware rude agents, they will end the call when proven wrong
I spoke to a very unpleasant and extremely rude lady who was just looking for an argument after explaining you can’t pursue me after 6 years her Tone changed and she became aggressive and arrogant, i asked for facts about my case which were declined, they are the same company as Lowell a dept collecting company, I have never heard of Overdales a solicitors trying to recover debt?! they only do this because Lowell is not legally allowed to give you a CCJ, beware of them as they will hand you a CCJ like it’s candy,
21 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Philip,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review. To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
I registered an account to try and set…
I registered an account to try and set up a payment plan but it’s not letting me log in it keeps saying the reference is wrong when it’s not
15 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Jacqueline,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.
To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
On pip and UC lcwa no help
On pip and UC lcwa and pip and still thinks I can afford repayments at 80 a month I barely get by and won't reduce payments as they say I get by no help just make matters worse wish I could work then get shot of but impossible
8 de julho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.
To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
Heavily stressed due to this issue
Heavily stressed due to this issue, I'm on universal credit also disabled (i don't receive pip), yet they are taking £131 from my bank for 5 months and still put apply for a ccj leaving me with £120 a month after paying all bills, they should be ashamed of themselves.
25 de junho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Keith,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review. To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
I am a 65 year old with proven mental…
I am a 65 year old with proven mental health issues and other health conditions considered vulnerable by my Dr and other health professionals, yet overdales seem not bothered and do not care about guidelines regarding vulnerable people so will be sharing my experience with fca and any other organisations that might help with these bullies and harassing company
24 de junho de 2025
Avaliação não solicitada
Resposta da Overdales
Hi Michael,
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.
To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.
Kind regards, Tia.
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