Overdales Avaliações 281

O TrustScore é 1.5 de um total de 5

1,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Minus one if possible . Disgusting company . Tried to sort out payment plan. You can’t on their website . Phoned them , after an hour the phone went dead. Finally wrote a letter, it got returned. Unb... Ver mais

Avaliado com 1 de um total de 5 estrelas

So this company even though my income showed minus £150 a month they doubled the payment. I will be contacting the Ombudsman as this will cost them more than my debt. You should all contact the ombu... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Hi you have given me ten days to get in touch. I have emails the enquiry line as well as the complaint line and no response! I am unable to call. Don’t give deadlines if you’re unable to respon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Im presently paying off an outstanding debt i had run up and burried my head in the sand til the ccj letter came through, I called overdales cant remember the name of the young man I spoke to but he g... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.


Informações de contato

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

281 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Should be a "No Star" review

You wouldn't let me post a "No" star review which is what you deserve. I am a solicitor wanting to make contact with your firm. Have you tried phoning ??? Unless you are a client/debtor with an account number your phone system is not interested in answering you or putting you through to anyone so I have had to give up. The phone call could have been some help to you or another client of yours but I won't be wasting any more time on trying to make contact with your firm. It is not surprising there are so many bad reviews.

23 de junho de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Filthy Filthy Company

What am absolutely disgusting organisation so desperate to extract money from individuals they'll go as far as placing a ccj against your name as they have done with me over an Npower bill from 2018 (which my I add was fully paid) the representatives I have spoken with from yesterday to today have been diabolical. A guy today by the name of Hamza couldn't even answer a simple question without deflecting the question was "Are you a solicitor" & "Are you SRA registered" he just tried to argue. And when I asked for a copy of the recorded line his question was "why do you want that" rudely. That headache was added today from the brain numbing call I had with a lady called Georgia yesterday

After speaking with E.on / Npower and anybody else I could to resolve this. That all stated they have no record of the account (which one again was always fully paid) and by the looks of the reviews have been doing this low life activities for a while to a number of people

Truly woeful company, where people claim to be solicitors with legal training

16 de junho de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi John,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 5 de um total de 5 estrelas

Noah the agent was very friendly and…

Noah the agent was very friendly and helped me sort a problem out i forgot I even had , great customer service .

16 de junho de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Jordan,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Overdales refused to tell me where this…

Overdales refused to tell me where this debt was from, and even though it is stat barred they refused to let me speak refused to give me any details or discuss it, they kept trying to tell me that I have to pay for a debt that has become state barred

11 de junho de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Leighton,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

I received an email from them this…

I received an email from them this morning about a debt with EON. I have asked them to verify this debt as I do not acknowledge it I tried ringing but could not speak to an agent.

I do not owe EON any money I switched providers and they sent me bills that were estimated. I was fully paid up with them and I never received any emails to say they were sending it to a debt collections. Obviously because I do not owe the debt.

They are threatening to take me to court over a small amount which is ridiculous I've emailed asking them to verify my debt and send me information on how this came to be because the last time i was with EON was back in 2020.

They have no business taken on debt before they even contact us and then threatening Court action over £340

11 de junho de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Rachael,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Onanists send threatening letter to pensioner

Received a threatening letter from these onanists at my address for a person who does not nor ever has lived there.
Having been online i rang as I thought this would be easier but could not speak to anyone as I was not making a payment nor was I the account holder.
I then e mailed expressing my concerns as a pensioner with diminishing health only to be ignored why have a complaints department if you do not acknowledge and deal with complaints you mooncalves!
Not sure how companies like this exist threatening defenceless innocent people.
Shame on you.

27 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Jonny,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas

This company is putting a charging…

This company is putting a charging order on my property for a stupid amount I have sent this email but no reply !!

How do I reset up the payment plan again please to start on the 8th June ?

I am classed as disabled and hold a blue badge plus receive PIP for my injuries so this pressure is making me physically ill now with the threat of you forcing me to sell my property!!

I will be able to start paying on this date and recently things have been very hard as I have had 2 bereavements within the last few months and now this charging order is making me feel that my life is not worth living anymore !!

Please can you help me with this and start the repayments in July ?

28 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Sarah,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas

Incorrect balances

Incorrect balances, incorrect information, failed promises, lies, poor telephone manor. Complained about all of the above. My complaint was UPHELD and still their atrocious service continued.

19 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Christopher,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas

Absolute waste of time

Absolute waste of time. Nothing more than bullies with empty threats. Shame you're tactics don't work on anyone with a brain. Jog on you set off muppets.

22 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Duaine,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas

This company has taken money out my…

This company has taken money out my account and saying they haven’t received it when I have online banking as proof. I will be going forward with this .

23 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Lauren,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas

I got a tablet as a gift from Three in…

I got a tablet as a gift from Three in 2020, for upgrading to a new phone, they are now claiming that I owe them £2,400 for the tablet, which they are now saying was not a gift. Absolute extortion.

Edited to add;
Overdales are claiming my review was about another company and not them, just for the sake of clarity, I am talking about OVERDALES, so as well as absolute rip off tactics, they are also abject liars, two things that go hand in hand, and this supposedly a legal organisation.

21 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Jeff,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas

Lowell and Overdales are one and the…

Lowell and Overdales are one and the same. Scam debt collectors that will send aggressive letters and texts, very frequently. Hopefully the people who work for the organisation will one day grow a conscience and get a real job.

13 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Avaliado com 1 de um total de 5 estrelas
logotipo da Overdales

Resposta da Overdales

Hi Anthony,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Hi I’m being harassed by a debt company…

Hi I’m being harassed by a debt company called Lowell for a mobile bill for 529;29 I’ve never been on network 3 I’m on Vodafone have been for over 8 years now they need to send proof I have been on the network because I know this can’t be found because I’ve never been on network 3 if this continues I will myself take this further and sue for harassment plz leave me alone I have a learning disability and this causes me anxiety and it isn’t fair that I keep getting threatening letters off Lowell and now over dales solicitors

5 de maio de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Julie,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Me and my husband have to pay so much a…

Me and my husband have to pay so much a month when we first set the payments up the man was lovely very helpful. what a difference the man was we spoke to yesterday I forgot to put the payment in as got a lot going on. Rang up to set the repayments back up at first the man was ok but I spoke when the man said why didn’t you make sure the payment was in. I spoke up to say I forgot and it was a genuine mistake. My husband as learning problems. The last man didn’t mind me speaking this man was going on about my husband breaking the law going on about the data protection rights. I didn’t realise we had done anything wrong it felt like he thought he was better then us it’s not on

29 de abril de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Janine,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

I've tried ringing you twice now and…

I've tried ringing you twice now and met with the same excuse. Look listen carefully yeah, i do not owe you £556 for a 02 simm card i've never had, I've been with EE for like forever and if you have CCTV footage of me going into a 02 shop purchase a 02 simm than fare enough but until you do i really suggest you quit trying to scam people because your not getting a single penny out of me. My bank has been informed by your scam so you're only going to be met by police in your Bradford outlet and me a 16 year Veteran with a whole heap of mental health problems so do one okay

23 de abril de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Phill,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Company who thinks it is ok to harass

Company who thinks it is ok to harass, bully and threaten people! I am guessing same company as Lowell’s! scam artists, disgraceful this is allowed!

11 de abril de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Steve,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 1 de um total de 5 estrelas

Absolute scam artists and chancers

Absolute scam artists and chancers.

They have been writing to me for a long time with regards to a debt that was statute barred with capital one. They have obviously purchased the debt without my knowledge and despite me never having any contact with them directly they issued a CCJ and are now trying to send bailiffs round to enforce the debt (Including huge fees) despite me having no proof of them having a legal right to the debt.

They continue to send letter after letter despite having no proof of the original debt or their legal right to the money.

They are wasting their time and resources with me as they won’t be getting a penny from me as I know all of my rights but I feel sorry for people who aren’t clued up and are vulnerable as they prey on these people with aggressive tactics and are obviously being successful in draining money from people who can’t afford to pay them.

I implore anybody who are contacted by these lowlifes to google the hell out of their rights and/or seek advice in how to not give them a penny. Google is a great tool with some very useful information. Civil debts are not enforceable if you don’t agree to let anyone in your house.

17 de abril de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Gregory,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 5 de um total de 5 estrelas

I spoke with Henna this morning

I spoke with Henna this morning, she was incredibly attentive to my situation, she was incredibly helpful and supportive. Thankyou for being caring and offering me support. What a lovely caring person, she is a credit to Overdales Solicitors. She has helped lighten my load, thankyou Henna x

15 de abril de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Sherridon,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Avaliado com 5 de um total de 5 estrelas

Alex from leeds

I spoke to Alex from Leeds and he was so understanding and supportive helping me set up my plan. Definitely the most supportive person I’ve spoke to!

14 de abril de 2025
Avaliação não solicitada
logotipo da Overdales

Resposta da Overdales

Hi Jordon,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais