not sure if it's partmasters fault or their chosen courier but was told by text go and get my parcel went to my local post office every day for a week parcel not there then it had gone over the time l... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I ordered a comb for my Panasonic hair clipper. Original parts arrived in days. Packaging was excellent, lots of bubble wrap to protect the items.
Good on time delivery of my order. It arrive when I was informed about it. The post man who delivered my package, and a lot more post rang my door bell as per instructions, (I am a wheelchair user) a... Ver mais
Excellent service from Partmaster. Item arrived when said and works perfect wish I,d went there first instead of buying Cheapo on Amazon.
Detalhes da empresa
Sobre Partmaster.co.uk
Escrito pela empresa
Partmaster.co.uk is a well established business within Curry's Limited, home to the famous brands Dixons, Curry's Digital, Curry's, PC World, Knowhow and many more international brands too.
When you need a spare part quickly you can choose a fast next day delivery service.
When placing an order you can rely on a 100% safe & secure website for total peace of mind.
For more information visit the website now at www.partmaster.co.uk.
Our live chat is available between 9am to 6pm Monday to Friday, 9am to 4pm Saturday, 11am-3pm Sunday or you can visit Contact Us for alternative options.
Escrito pela empresa
Informações de contato
Medco House, Bordesley Green Road, B9 4UA, Birmingham, Reino Unido
- www.partmaster.co.uk
4,4
Excelente
35 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super fast service
10 de dezembro de 2025
Exactly what I needed
Exactly what I needed, and available for prompt delivery at reasonable orice
3 de dezembro de 2025
Part arrived on the day expected…
Part arrived on the day expected undamaged .Service was very good would use Partmaster again.
6 de dezembro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
No option to talk to anyone
Difficult to check if it was the right part as no option to speak to anyone. It matched the appliance but did not say it contained the control card or not.
Delivery was prompt but in the end it did not solve the fault problem and dishwasher had to be scrapped.
5 de dezembro de 2025
Resposta de Partmaster.co.uk
Dear Colin,
Thank you for your review.
We are sorry to hear of the issues experienced.
At Partmaster we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.
Your comments have been passed to the relevant department and it is something we are to investigate internally.
Please accept our apologies for the inconvenience caused.
Kind regards,
Partmaster Customer Support
Replacement dishwasher trays
My trays had rusted , such a relief to be able to get replacement ones as I didn’t want to buy a new dishwasher
5 de dezembro de 2025
Excellent service,part was right and…
Excellent service,part was right and fitted,delivery was quick.
5 de dezembro de 2025
I ordered freezer part and delivered…
I ordered freezer part and delivered wrong part and waiting for my refund since nearly ten days
5 de dezembro de 2025
Resposta de Partmaster.co.uk
Dear Hanif,
Thank you for your review.
We are sorry to hear of the issues experienced.
Our records show a full refund was processed to your account on 17/12/2025.
Please accept our apologies for the inconvenience caused.
Kind regards,
Partmaster Customer Support
This great service and on time…
This great service and on time delivery. Product of the quality also good
3 de dezembro de 2025
Paid for next day delivery tge item…
Paid for next day delivery tge item took 5 days to arrive no way to complain to anybody and no way of getting a refund for such a poor service
2 de dezembro de 2025
Resposta de Partmaster.co.uk
Dear Mr Pimperton,
Thank you for your review.
We are sorry to hear of the issues experienced.
At Partmaster we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.
Your comments have been passed to the relevant department and it is something we are to investigate internally.
Please accept our apologies for the inconvenience caused.
Kind regards,
Partmaster Customer Support
On time delivery and good product
I got my product on time and the measurements were perfect as described. The only inconvenience was, I didn't get any email from any courier company which made tracking difficult.
28 de novembro de 2025
Timely delivery
Timely delivery. Replacement part not quite the same but does the job required
28 de novembro de 2025
Replacement blender bowl
Part was easy to locate and delivery quick. Packaging could have been better hence 4 stars!
29 de novembro de 2025
Quick delivery
29 de novembro de 2025
Prompt delivery
29 de novembro de 2025
Appalling customer service
First parcel arrived without the item we ordered. A replacement could not be sent out we had to re-order the item. We were given a discount code which could only be used on items over £10 so we bought something extra and paid for next day delivery as we needed the original item quickly. We were still waiting for the item several days later and noticed on the packet it said 48 hours tracked postage, not the next day delivery we paid for. We will not be using this company again
10 de dezembro de 2025
Resposta de Partmaster.co.uk
Dear Robert,
Thank you for your review.
We are sorry to hear of the issues experienced.
At Partmaster we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.
Your comments have been passed to the relevant department and it is something we are to investigate internally.
In relation to the 2nd order, we have a number of delivery options available including, standard, Tracked 48, next working day and Saturday delivery. On this occasion, the delivery option selected was standard delivery.
As stated on our website, we expect orders placed on standard delivery to be delivered within 3-5 working days after despatch.
If items are required urgently, we would advise customers to select one of the quicker delivery options at the checkout stage.
Please visit https://www.partmaster.co.uk/aboutdelivery for more information.
Please accept our apologies for the inconvenience caused.
Kind regards,
Partmaster Customer Support
Ordered a spare shelf for brand new…
Ordered a spare shelf for brand new ffreezer, followed their primpts entered model number... £29.. Time passes. Arrives but no edges to it so will not fit, £29 for a piece of glass !!!
Raised query, but now gaslighting.
3 de dezembro de 2025
Resposta de Partmaster.co.uk
Dear Damien,
Thank you for your review.
We are sorry to hear of the issues experienced.
We are a spare parts distributor and despatch items as they are supplied to us.
The item in question is not illustrated or described to be be supplied with the edges, indicating the manufacturer has made these available seperately.
We want you to be totally happy with your purchase, which includes a hassle free returns procedure should you need to send an item back to us.
If a part is incompatible, faulty or no longer needed simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.
Please accept our apologies for the inconvenience caused.
Kind regards,
Partmaster Customer Support
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