Murray and Ben provide an effective delivery team, negotiating awkward road traffic works and being on-time and very efficient. Uplifting, made the process enjoyable and stree-free. Interactions wi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
From start to finish the whole team from Richard F McKay were professional courteous knowledgeable and efficient . The delivery guys today went above and beyond to remove the old chairs and replac... Ver mais
We ordered our furniture in July. We visited the showroom several times and Jas always took time for us and always kept us informed by phone or e mail. Nothing was too much trouble. Our furniture arri... Ver mais
Bought a new house and bought several differing pieces from Richard F Mackay. Paul in the showroom spent a lot of time and worked very hard to ensure I got exactly what I wanted and fair prices. Neil... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens
Informações de contato
60 Stevenson Road, EH11 2SG, Edinburgh, Reino Unido
- 0131 3133300
- office@richardfmackay.co.uk
- www.richardfmackay.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
DONT GO THERE!!
DONT GO THERE!!! I’ve been waiting since Nov last year for a 3 piece suite NO COMMUNICATION OR INFORMATION GIVEN HAD TO PHONE SEVERAL TIMES NO HELP FROM STAFF AND MANAGEMENT definitely won’t be back there !!!!😡😡😡😡😡😡
Great experience from start to finish
Great experience from start to finish, Paul was excellent in sourcing all our goods and helping with the vast array of products on offer, delivering them on time, Neil and Steve were very helpful and careful in placing everything where we wanted them, nothing was too much trouble, thanks guys will definitely recommend and be back in the future
Great service
Great service. Delivery guys Steve and Neil were brilliant, very professional. Thank you.
Excellent service
Excellent service. Suite made and ready at the time indicated when it was purchased.
The delivery guys wre on time and were really helpful and capable, very nice.
Couldn't ask for better service.
Fantastic delivery men
Fantastic, helpful delivery men .
Nothing was too much for Neil and Steve couldn’t have done it without them .
First class service.
New settees
Just had my new settees delivered this morning, beautiful colour, all went well with the purchase, delivered in the timeframe mentioned and by very courteous delivery guys.
Excellent Experience & Fantastic installation team.
A pleasant experience all round from our initial visit to the showroom, with knowledgeable staff who were very helpful from start to finish.
Delivery arrived exactly on the day and time slot when we were told it would .An excellent and pleasant delivery and installation team in Neil & Steve that delivered and installed our new suite. They were very careful to ensure the suite was put into the exact position we wanted. They demonstrated the functions on the reclining chair and made sure we fully understood how it operated.
Neil & Steve were very efficient and tidied up everything and removed all the waste packaging from our living room and took it away with them.
Fantastic customer service.
Excellent customer service
Brilliant delivery service arrived on time and extremely helpful in arranging furniture. Great to experience excellent customer service from ordering to delivery! Well done RFM. Highly recommend.
Lovely people
Lovely people. Jason was very tolerant of my uncertain /changing lounge suite thoughts. Finally got the right one for me. He accommodated my delivery time and helped with relocating my old double recliner. The delivery guys arrived on their time slot. They were prompt, efficient, neat and made sure they did not scrape my walls when moving the lounger. Would use them again anytime.
Neil and Steve delivered a table for us…
Neil and Steve delivered a table for us today. Very efficient and lovely guys. Good job.
Neil and Steve were very friendly
Neil and Steve were very friendly, helpful and efficient. They arrived on time and assembled my table, making sure it was well fitted together. I am very pleased with the standard of service from Mackays.
Delivery of furniture
Excellent experience from Neil and Steve delivered on time time Took away old suite and brought in new one very efficiently
From sales to delivery a fantastic…
From sales to delivery a fantastic service! Neil and Steve, delivery men went above and beyond so helpful!
Great sales service and Delivery…
Great sales service and Delivery service.
Neil and Ben were amazing, they were so careful bringing the furniture into the house, they made sure we were satisfied, made sure we had all the information we needed and explained how to care for the goods.
Very tidy efficient and hard working.
Would definitely recommend them.
Thank you
Neil and Steve were amazing
Neil and Steve were amazing! Friendly, careful, helpful and genuinely nice guys. They brought two pieces of furniture to her new apartment on the first floor and assembled them both without any bother. They explained how everything worked and gave extra advice too. Thank you to them for making part of a house move less stressful and actually enjoyable!
We have been delighted with the…
We have been delighted with the informative help we have been given from Richard F Mackay in both the furnishings department and the flooring section. The staff are friendly, professional and well informed. From the point of starting to look for something, through to the delivery and completion, everything has been excellent. It is probably the best service we have had!
Looking for the perfect bed
We were searching for a Tempur bed and needed advice as well as assistance. We could not have been more delighted to have been helped by Holly Ure at Richard F Mackay Ltd. She was utterly brilliant. As well being extremely knowledgeable about the product, its history and manufacture, she was charming, patient and engaging. We couldn't recommend anyone more highly.
Very professional company and staff
Thankyou for prompt delivery by your company and a great big thanks to Neil & Steve who were very helpful and professional taking away old items & delivery of new sofa & recliner chair, they explained how chair worked and checked that sofa was put into the position I had chosen, house was left tidy no packing was left, thanks again boys Irene Newtongrange
Excellent service
Excellent service, Murray and Ben were helpful knowledgeable and very respectful to me and my property
Excellent service
Excellent service from Ioana at the shop and a great delivery by Murray and Ben.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








