Murray and Ben provide an effective delivery team, negotiating awkward road traffic works and being on-time and very efficient. Uplifting, made the process enjoyable and stree-free. Interactions wi... Ver mais
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Veja o que dizem as avaliações
From start to finish the whole team from Richard F McKay were professional courteous knowledgeable and efficient . The delivery guys today went above and beyond to remove the old chairs and replac... Ver mais
We ordered our furniture in July. We visited the showroom several times and Jas always took time for us and always kept us informed by phone or e mail. Nothing was too much trouble. Our furniture arri... Ver mais
Bought a new house and bought several differing pieces from Richard F Mackay. Paul in the showroom spent a lot of time and worked very hard to ensure I got exactly what I wanted and fair prices. Neil... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens
Informações de contato
60 Stevenson Road, EH11 2SG, Edinburgh, Reino Unido
- 0131 3133300
- office@richardfmackay.co.uk
- www.richardfmackay.co.uk
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Qualityand service
Just got my sofa and chair delivered by two cheery chappies Neil and Steve. It makes a difference when delivery guys know what their doing. Will always choose Richard F Mackay over other companies. For service and Quality of furniture they are the best .
Excellent experience from start to finish
From the first visit to the showroom with the expert help of Ioana to select sofas to the delivery by Neil and Steve we had a very good experience from start to finish. Richard F Mackay business has excellent customer service and a pleasure to deal with.
A STRESSLESS Experience
A STRESSLESS experience from placing our order through to receiving our new furniture as delivered by Neil and Steve who couldn’t have been more helpful.
Exceptional
Not only was I delighted with my lovely new furniture but Neil and Steve went above and beyond Customer Care. They were exceptional and overcame any difficulty swiftly. They are a credit to Richard F Mackay Ltd.
Furniture delivery
Neil and Steve were punctual, very polite and went above and beyond with the delivery on our new suite. Thanks again guys 👍
First class service
Living room furniture was delivered by Neil and Steve. They arrived within time slot and were polite, friendly and helpful. They also took great care when delivering and assembling my order. #happy customer.
Sofa Delivery
Sofa delivered today by Steve and Ben.
Very professional and friendly.
Delighted with sofa.
Extremely quick delivery from ordering.
Niel & Steve deliveed my new couch this…
Niel & Steve delivered my new couch this morning.
Happy lads got on with removing the old unit with no fuss.
Quick chat regarding the placement of the new one. Before I'd boiled the kettle the job was done.
They both pointed out the fabric swatch under the seat to assist with colour matching in the future ( who knew, not me ).
Well done gents 10/10
Sofa’s soooo good !
We had a two seater and three seater sofa’s delivered by Neil & Stevie !
What can we say pleasant, professional and even when a tricky manoeuvre for the larger sofa no trouble for the guys they got them in!
Keep up the good work !
Brilliant customer service for suite delivery and uplift
Murray and Ben were superb in delivering our new suite and the removal of the old suite. They were prompt, polite and helpful. 5 star customer service experience.
This company goes above and beyond
I have to express how much we appreciate the sales people at Richard F Mackay. We had bought dining room chairs from Sterling which we were promised would be here early December. Well early December came we were told they were delayed due to the weather and would not be here until January. We had family coming over for Christmas and we needed the chairs. Here came Richard F Mackay to the rescue. The salesperson Ilona took our call, listened to our issue and found us some chairs from a manufacturer and had them FedExed to their warehouse to be delivered immediately. Chris another salesperson called to arrange delivery and when we requested a faster delivery he made sure it happened. The staff at Richard F Mackay are outstanding going above and beyond to make sure we had chairs for Christmas. Also the chairs are perfect for our new table. I highly recommend purchasing from this company. Thank you Ilona and Chris.
Sofa delivery
We had two sofas delivered today by Murray & Ben, who could not have been more helpful or done a better job. Many thanks guys!
Delivery and installation spot on
One always expects there’s going to be some sort of issue or moaning with furniture delivery, but this could not have been further from the reality. Neil & Steve could not have been more helpful, nothing was too much trouble, and they were careful and respectful of the property. 10 out of 10. 👍👍👍
Two professional delivery men
We had our two seater settees delivered by Neil & Steve who were very professional and particularly careful setting everything up.
They are a credit to Richard F Mackays
Neil and Stevie were absolutely…
Neil and Stevie were absolutely brilliant. They arrived exactly when they said they would carried out the job quickly and well and were extremely polite and helpful. A credit to the company.
Good recruiting RF Mackey!
Joan Smith Linlithgow.?
Brilliant service
I don't normally write reviews but I just had too! From salesman, delivery men and carpet fitters absolutely brilliant!
Only bought settee ( was in stock) and carpet 2 weeks ago. Got a call to say carpet was in so could deliver today.
Neil and Steve came at 8am, picked up old sofas, carpet fitter arrived at 10 and new sofas were in by 12.30… AMAZING service!
All very professional, took care of my property and explained everything. Such a difference from past companies when you get let down on delivery times and Richard F MacKay , being independent, made me fell like I could arrange around my commitments.
Satisfactory Delivery…
Delivery of chair made at time arranged. Murray and Ben were friendly and helpful.
Furniture delivered as arranged
Furniture delivered as arranged. Struggle to get sofa in front doorway but Neil & steve solved the problem - sorted 👍.
Courteous staff, tidy workmanship
Good communication about delivery.
Good communication about delivery.
Accurate delivery times
Excellent delivery people-careful and tidy.
Guys came on time were really nice and…
Guys came on time were really nice and efficient. Very happy with my furniture.
Also happy to be donating my old suite before christmas
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