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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed to replace decades-old cheapish rain jacket that leaked during wet music festival! Already had Rohan raincoat so chose same material for Rohan rain hoodie! Feels light and comfortable. However... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket... Ver mais

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Rohan clothing is designed for adventure travel, city travel and active outdoor wear. Taking advantage of the world’s most advanced fabric technologies, it’s protective, versatile, fast drying, durable, comfortable, light and highly packable. Rohan technology, though, is hidden rather than overt - and the designs are understated and classic. Which means it’s just as suitable for everyday wear. They offer everything from ultra-lightweight waterproofs for mountain trekking through to crease-free travel suits for the globe-trotting business traveller – including trousers, fleeces, jackets, T-shirts, tops, underwear, base layers, shirts, shorts and travel accessories.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

423 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 64% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(423)

150 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Roamer shorts

Easy to order on line Great communication throughout regarding shipping etc Brilliant service had order delivered into store Great product fits true to size . I choose the roamer style as it suits me They sit nicely high on the waist . I have trousers & capri pants this is the first pair of shorts I have tried but they are comfortable

16 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Great for the drought

Prompt delivery of goods. Perfect for the drought weather we are experiencing. Perfect fit. Great colour. Great quality.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Excellent wash and reproof of my Bergen…

Excellent wash and reproof of my Bergen jacket. Looks and feels like new again. Turn around in about a week. Thank you.
Should add that there clothing is still of very good quality.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Still excellent calue

Although sad that the ‘silver’ Ts are no longer produced, the present range of base layer/Ts are very good. They wash and dry very well and I have used them in hot & humid climates in the Philippines for a decade.
Now, back in the UK, they are just as comfortable.

15 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

Always easy to purchase from Rohan…

Always easy to purchase from Rohan either in store or via the website. Great range of quality products and helpful staff in the Southwell store. Can order online to collect in store too. Prompt delivery and easy to return items if necessary -although that’s very rare!

30 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your feedback. We’re delighted to hear your experience met expectations, and I’ll be sure to pass your comments on to the team.

Avaliado com 5 de um total de 5 estrelas

Lovely product

Lovely product. Excellent service in the shop.

29 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your feedback. We’re delighted to hear that your experience met expectations.

Avaliado com 5 de um total de 5 estrelas

The product I ordered was correctly…

The product I ordered was correctly delivered.
I like the style, material and colour, but like most Rohan shirts there is always the fitting/shape/style of the collar that lets it down. Needs to be stiffer ,so that it doesn't fold and crumple.
Love the pop fasteners and placket.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your experience. We’re pleased to hear what worked well and appreciate you highlighting where we could do better.

Avaliado com 3 de um total de 5 estrelas

Expect to pay postage

The quality is good and the product fits well.
Disappointed to be charged postage to the Isle of Man why!

5 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for taking the time to leave a review. We really appreciate your feedback and will take your comments on board as we continue to improve.

Avaliado com 5 de um total de 5 estrelas

Rohan was the first company to give…

Rohan was the first company to give women walking gear that fitted in 1972. And we’re always happy to exchange or take back gear for a lot of reasons. I would like you to replace the zips in (security)pockets I won’t buy any more Roamers until you do.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 1 de um total de 5 estrelas

Unfortunate experience in Chichester Store

Unfortunate experience in Chichester Store 3 days ago. (I am a long standing customer of Rohan)
Found a shirt in the sale on the rail, tried it on, looked good, price was right. When I tried to pay I was told that because the shirt didn't have its original swing tag with barcode on they wouldn't sell it to me (?)
No problem I said, the other size is still on the rail, surely you can take the barcode from that. Absolutely cant do that I was told as that would mess up the stock count (?)
I mentioned that as these were the last 2 in the shop, surely that could be worked through and if they couldn't sell it to me, then they couldn't sell it to anyone and it would have to be returned to the warehouse (unsold and untagged) .. and the sale ended next day anyway (?)
The manager got really quite rude, telling me I shouldn't suggest how he does his job. At which point In frustration at the sheer ridiculusnes of the situation I put the rest of my purchases, about £250 on the counter and walked out... witnessed by several other customers.
There used to be more Rohan stores about, less now, not surprised with an approach to customer service like this. Wont be going back again (went to M&S for my Large size blue linen Long Sleeve shirt instead)

1 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for taking the time to leave a review. We’re sorry to hear about your experience and understand how disappointing this must have been.

Avaliado com 5 de um total de 5 estrelas

Great customer care

Easy ordering, delivered on time with no fuss. Great customer service.

24 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 4 de um total de 5 estrelas

Capri trousers are very comfortable

Capri trousers are very comfortable. I love them. I found the payment system on the web site confusing. it takes you to various payment methods but not just simply paying with credit/debit card without going through paypal or similar. I didn't like that.

2 de agosto de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your experience. We’re pleased to hear what worked well and appreciate you highlighting where we could do better.

Avaliado com 5 de um total de 5 estrelas

Good prompt service

30 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

All went well

All went well, arrived in good time in perfect condition.

21 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 4 de um total de 5 estrelas

The trousers that I've purchased are…

The trousers that I've purchased are the same quality of the trousers I've purchased right back for 20 years one big problem is the pockets are too short and my mobile phone keeps falling out
Because of that I've had to take it to our local clothes alterations and have the pockets made deeper

9 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your experience. We’re pleased to hear what worked well and appreciate you highlighting where we could do better.

Avaliado com 5 de um total de 5 estrelas

Great

Love Rohan quality, especially if you can snap up sale items! Fast delivery!

30 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your kind words. We’re really pleased to hear you’re happy with your purchase and truly appreciate your support.

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