Shudder is intended to be a streaming service that caters to horror movie fans. It fails to recognize that this audience loves classics as well as new original content. Horror fans are collectors a... Ver mais
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Veja o que dizem as avaliações
The movie collection is terrible. B movies everywhere. 70s films you could care less about. Independent projects that should have been stopped before they reached post-production. Pure drek. There are... Ver mais
I was super excited when I saw that Tales from the Crypt had been added and signed up for a free trial that I ended up canceling a few days later. I was able to watch one episode of it without issue.... Ver mais
Never heard of this company before, but discovered money had been deposited *into* my account this morning, 24 August. I checked my statement and they'd taken money out on 2 August. I'm on hold to CBA... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Watch the best horror films on Shudder
Informações de contato
Estados Unidos
- www.shudder.com
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Shudder was good to use at first but…
Shudder was good to use at first but then they kept trying to charge me after the fact when I cancelled my account and my trial.
Fraud alert
Also had unauthorised fee taken from my business account. like others, had never heard of this service before. had to cancel and change bank cards n wait on hold for ages with the bank etc. Fraud alert!
An unauthorized payment was taken from…
An unauthorized payment was taken from my business account. I have never heard of this company called Shudder. From reading these reviews, they need to be charged with fraud and shut down!
FRAUD
FRAUD. Never heard of Shudder but somehow charged a subscription fee. Bank alert received showed the charges were linked to a Toll Free number in USA that is linked to Shudder website. Bank investigating
Fraud and Scam
Fraud and Scam. They just deducted money from my bank account without authorization. I never subscribed to them. This service is not even available in my country South Africa. How the hell can they just deduct fees from my bank account. This is outright fraud and theft. At least got a response from them saying I should lay a complaint of fraud with my bank and see if my bank will refund me. This company should be sued for what they are doing!
Dodgy
Somehow charged having NEVER heard of the company service it anything else to do with it in Australia.
FRAUD
I am absolutely disgusted with this financial abuse. My bank account was charged without even subscribing to this platform!!! I do not have an account on Shudder, and my video prime account does not show that I have any additional connected channels. Also, I cannot even log into the Shudder account to cancel unauthorised subscriptions because I have never even opened my account!!! I have never even heard about Shudder in my entire life.
These are one of the most disgusting…
These are one of the most disgusting companies I have ever come across!! I was subscribed to these when I didn't even subscribe, it happened through my Amazon account, how I don't know! I would never have purposely subscribed to this crap when I have Now tv, Netflix, Disney Plus and Prime! I also hear they respond to nobody when sending emails and are terrible to contact! Period. £4.99 from my account for nothing! What a waste and will be surprised if they last long from what I've just looked at!
AMAZING HORROR SERVICE
THEY CHARGE LESS THAN 1 MOOVIE USED TO COST @ VIDEOEZY SO IF EYE GET ONE GOOD MOOVIE A MONTH EYEM HAPPY NN TRUST ME EYE GET GOOD MOOVIES EVERY COUPLE OF DAYS,
EYE DONT KNOW WHAT PPL ARE COMPLAINING ABOUT
EYE PERSONALLY LOVE THIS SERVICE NN ETEM KEEPING MY SUBSCRIPTION
HIGHLY RECOMMEND TO NE TRUE HORROR FANS
ACiD 666
It is not bad but has little choice
It is not bad but has little choice. On other similar platforms (such as HODTV, Amazon Prime, Tubi) you can find better in my opinion.
False Advertising
I came to shudder, because they keep plastering the original Halloween movie poster all over the place in their ads and pop up as a place to watch it online. Like they have it... I may be olf-fashioned but it's called 'false advertising' and there are laws against that.
It has potential (7 Day trial)
Cancelled after 1-2 films, purely because the selection was abysmal. I love the idea of a horror-centric exclusive platform, but I think they pride themselves of the "exclusive" tag abit too much.
Connection wise, it's been fine, and cancelling my trial was easy (Although im now aware of the post-cancellation charges some people have made) But for the most part, it's not a service I can recommend with it's minimal library.
Thieves and robbers!!!
Wish I’d looked at the Trust Pilot reviews before I went for a free trial I only did so because I was looking for a particular box set that Shudder advertised they had on Google but then on the app did not! Cancelled free trial straight away and have still been charged! Cancelled again and took screenshot as evidence. Looking at some of the reviews where shudder persistently take money after cancellation I shall be contacting my bank...may have to get a new card!
Shudder you should be ashamed of your conduct and website shut down! 1 star is the lowest but if I could give minus below 0 I would! **UPDATE** - I contacted my Bank to cancel my card and told them why, they sent me a link to submit a card dispute which took less than a minute. As standard to submit the claim my Bank required I contact Shudder requesting a refund and I also advised them I had raised a dispute with my Bank and my Bank would be contacting them in any event. Lol…refund dropped into my account two days later 👍🏽
Bad..
Bad... There are better services than this that make sooo horror
I love horror, but not Shudder
I love horror. Not only do I watch, but I make horror films.
Shudder has some great originals, and other content that can usually be found on the cheaper service too.
That said, their billing, customer service, and Android dev team aren't just lacking, they've been sucked into the void and replaced with real life evil.
I've been charged and locked out, charged double, charged and never given access, and now charged and kicked out halfway through my billing because I stopped auto pay.
Not to mention the android app is nearly unusable. Not chromecast compatible as advertised. Constant lag and freeze. I could imagine nly watch their live events on my phone or fire stick.
But I'm a huge horror and Joe Bob fan, so I keep coming back for abuse and to miss what little extra cash I have away.
Because right now I paid for a service that still should have 2 weeks left on, but alas
Tltr: Shudder likes to take money and not provide the service they were paid for.
Update: They admit they screwed up. Told me to subscribe for another month and they'd add the missing weeks. Unfortunately, I already feel like I'm getting scammed.
Good luck Joe Bob Briggs, but I can't keep giving charity to this company. Removing all Shudder originals from my blueray wish lists and officially boycotting.
SCAM
SCAM - taking unauthorised payments for 6 months, raised a complaint, then they continued to do the same... DO NOT GIve THESE PEOPLE YOUR FINANCIAL INFORMATION
I am gonna keep true to my word
I am gonna keep true to my word. They told me how to fix the problem. Now I will give them a better rating. They do have a good selection of movies. However if you are looking for mainstream only horror flicks then you are gonna be wasting yer time. That said: Unless you have had a pure awful experience I would say give em a shot.
They have awful movies
They have awful movies. Too many foreign movies. Most of the movies have horrible actors and are very low budget films with ridiculous stories.
Scam
I had to create an account for a film my lecturer wanted me to watch, so got the 7 days free trial. After using the site, I deleted my membership yet I still got charged months after. I've canceled it again and applied for a replacement bank card so hopefully, they'll stop charging me. It's an absolute scam and completely illegal.
Keeps charging me after cancelation.
If I could leave 0 star for customer service I would. Kept charging me for months after I canceled my membership, so I finally had to just cancel my whole bank card and get a new one so they didn't have my card info. Customer service basically told me to go F*** myself and said to bad for you and that I must have used a 3rd party when I signed up so I have to cancel with them, when I specifically remember signing up on the shudder website.
All summed up customer service had absolutely zero ambitions of helping correct this problem and was completely fine with SHUDDER exploiting this issue and continuing to steal money from people.
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