Shudder Avaliações 

Like a lot of you, I have also had an unauthorised charge to Shudder on my Commonwealth Bank debit card for $8.14 last week. There appears to be a LOT of us in this boat. I'm also frustrated, but it's not Shudder's fault - they are a legitimate streaming company owned by AMC. Shudder isn't to blame for this. It's no different to someone using a stolen credit card at a physical store - it's not the store's fault, it's the person who stole it.

My 5-star rating is based on the communication I have had with Shudder over this. They responded quickly, and were able to cancel the account that had used my details. Please contact Shudder and let them know, and then cancel your card through your bank.

I have an unathorised payment on my account to these people who I do not know and never subscribed to so I 100% believe them to be elaborate scammers. I am in Australia and was billed last Friday.

Fraudulent transaction from Shudder on Saturday. $8.16 like the others. On hold with CBA now.

I too have just had an unauthorised transaction from ‘Shudder’ attempted from my NatWest bank account (UK). It was for £0.00 (a test transaction) and made at 9am this morning 8th August, UK time. Luckily my bank spotted unusual activity and blocked my debit card. What is going on? I have never visited Shudder before.

I got scammed.
I was also charged from my CBA debit card $8.12 on 7th Aug as well. It seems to be primarily CBA customers

My CBA debit card was charged $8.16 on Saturday 7th August by Shudder 855-744-1217. Never Even heard of this service before!!!

I'm also someone who had an unauthorised charged of $8.16. people who have had this can you advise of you are with CBA or another bank?

My CBA debit card was also charged $8.16. I called shudder, and they said that someone had subscribed with my debit card using an email address I never had. They removed the account and told me to contact my bank to reissue my cards and file a dispute.

Unauthorized transaction from account to shudder today. Never heard of this dodgy scammers before. Had to cancel my credit card a few munted ago

I was also charged $8.16 in the last hour. This was an unauthorized charge. I never heard of Shudder until today. I am in Australia and Shudder is New York based. Looking at other recent reviews here, other Australians are experiencing unauthorized charges from Shudder. Very dodgy. I now have to chase up my credit card provider.

Leas than one if I could have been charged $8.12 on a card in Australia had heard of them but no subscription reported to bank

Partner and I both charged $8.16. Reported to bank

Same here. Had an unauthorised transaction on my card $8.16.

Fraud. Charged twice to my cc in Aus. Never heard of them before.
Reported to bank.

Fraudulent transaction from Shudder last night. I didn't even know what Shudder was. Seems suss that so many people from Australia, like me, have had these unauthorised transactions pop up recently

The same as the others I just got billed for a service that I did not ask for or use.

I had the same experience as others on this site, an unauthorized charge by Shudder, which I'd never heard of, charged to my bank card in Australia. I called Shudder in New York and the guy I spoke with was quite helpful and cancelled the account, and I also spoke with my bank and ordered a new card. It's a complete pain in the ass, of course, having to set up new direct debits, but my sense is that criminals are somehow using Shudder as a front for their fraud network, and it's not necessarily the company's fault, though perhaps their security systems need tightening. I don't understand how it works, but it's definitely unpleasant.

Same experience as all the others below.

Shudder is either a fraud, or else it's being used as a test pilot by credit card thieves. If it's the latter, they need to implement better security...or maybe I need to start billing them for the time I have to spend fixing the results of THEIR lax security.

Last week I was charged $5.99 by "SHUDDER NY". Never having heard of "Shudder", I had to look it up: it was completely unknown to me and my family, which meant that my card had been compromised. This was most likely a test charge to see if the card was viable, before the thieves hit it with really big charges. I had to spend my own time canceling my card, getting a new one, and changing the number on some online accounts.

I sent a support ticket to "Shudder", and they basically said, "Sorry, take it up with your bank." If you're hit with a fraudulent charge, please send in a ticket anyway: maybe they'll take notice when they start seeing enough of these.

Had a charge on my Credit Card for $8.71 for Shudder. Never heard of them, had to goggle them. Rung bank and had to cancel my CC due to fraud and get a new card. Thieves.