Sinclair Group Avaliações 

5.680
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Currently at stratstone cardiff The service here has been top drawer From the ladies on the front desk to rhe manager “Chris” Coming from a military background looking after people is uppermost a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing! I went with my dad to buy a EV6 for him. Jac was absolutely amazing from the start and even sorted some last-minute stuff before handover. Adrian is a legend, super funny and nice... Ver mais

Avaliado com 4 de um total de 5 estrelas

Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Ver mais

Avaliado com 5 de um total de 5 estrelas

They brought the car from a different location, for us to view it. Took it for a run, both my husband and myself drove it. It was fully valeted, beautifully clean condition. We dealt mostly with Ju... Ver mais

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Mecânica de Carros
  4. Oficina de Carroceria
  5. Revendedora de carros usados

Sobre Sinclair Group

Escrito pela empresa

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informações de contato


4,8

Excelente

O TrustScore é 5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(5.680)

1.864 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Service from Connor was first class

Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.

13 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Bought my BYD Seal U DM-i - Love it

Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea

5 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Purchasing my car was a great…

Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.

9 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Just picked up my new car from the team…

Just picked up my new car from the team at Mercedes-Benz of Cardiff and the service was exceptional. David looked after me from start to finish. He was professional, knowledgeable, and went above and beyond to answer all my questions and make the handover stress-free. Fantastic dealership and top-tier service. Thank you, David!

11 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

The staff really made buying a new car…

The staff really made buying a new car so nice and freindly ,not pushing you or any pressure.Charles our salesperson was exellent ,a credit to Sinclair Group .

11 de setembro de 2026
logotipo da Sinclair Group

Resposta da Sinclair Group

Hello
Thank you for this 5-star score and your lovely comments following your recent purchase at Sinclair Škoda Swansea!
We're delighted to read how Charles and the wider team made sure to provide a friendly and pressure-free environment for you as you explored our Škoda range and found the perfect car for you.
Thank you for sharing your experience, we do appreciate it and wish you many happy years in your new Škoda car!
Kind regards,
Sinclair Group

Avaliado com 5 de um total de 5 estrelas

Everything was just smooth

Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable as well.

3 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Sinclair garages purchase

Staff were friendly and approachable
New the product and fitted us with the correct car

16 de agosto de 2026
logotipo da Sinclair Group

Resposta da Sinclair Group

Hi David, thank you so much for your kind review. We take pride in our knowledgeable and approachable staff who are dedicated to finding the perfect car for our clients. We are happy to hear that we could provide you with a positive experience. See you again soon!

Best wishes,
Sinclair Land Rover Brecon

Avaliado com 5 de um total de 5 estrelas

The salesman Tim at Swansea dealership…

The salesman Tim at Swansea dealership was amazing as showed me everything I requested and since picking up the car he has been in contact and dealing with an issue regarding Audi lighting in doors that is not on the car but was told originally that it was so fingers crossed this will be sorted soon for me.

3 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

VW polo r-line purchased at Port Talbot branch

We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some doubt in our mind about the car.
After then dealing with Nick from this point on, his customer service was great, keeping us informed and ensuring us the car will be ready for us. Subsequently, we purchased the car and were very pleased with Sinclairs service.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient

Very helpful. Booked in early and was no problem at all.
Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.

4 de setembro de 2026
Avaliação não solicitada
logotipo da Sinclair Group

Resposta da Sinclair Group

Hi Jackie, thank you for the glowing review. We're so glad to hear that our team was helpful, accommodating, and made sure you had a great experience. It was our pleasure to have you and we hope to see you again soon!

Best wishes,
Sinclair Land Rover Brecon

Avaliado com 5 de um total de 5 estrelas

BYD CARDIFF

Very busy dealership. Carwyn dealt with our purchase. He was great from start to finish. Very friendly and efficient. Really pleased with the whole process. Special shout out to Adam also.

9 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Once again I must say that the service…

Once again I must say that the service that this body shop manager offers is second to none.
John you are such a great person to deal with, the repairs that you have undertaken to our vehicles are fantastic.

We can’t thank you enough,
Thank you John. And you’re team 👏👏👏

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time using Sinclair after the…

First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to Angus who was my go to person. The level of customer service I received was exceptional, so much so that I will now continue using Sinclair Hay-on-Wye and travel the extra miles knowing that me and my vehicle will receive first class service. Huge thank you to everyone.

29 de julho de 2026
Avaliação não solicitada
logotipo da Sinclair Group

Resposta da Sinclair Group

Thank you for choosing Sinclair Land Rover Hay-on-Wye during such a difficult time. Our team takes great pride in providing exceptional client service and it means a lot to hear that we have earned your loyalty. We look forward to continue serving you and your vehicle with first class care. Thank you for the kind words and we are always here to help!

Best wishes,
Sinclair Land Rover Hay-on-Wye

Avaliado com 5 de um total de 5 estrelas

The member of sraff was really helpful

The member of sraff was really helpful, he went at my pace, answered all the questions I had, and made the whole experience of buying a car very straightforward.

27 de agosto de 2026
logotipo da Sinclair Group

Resposta da Sinclair Group

Thank you for the positive feedback! We are happy to hear that our staff member made your car buying experience straightforward and enjoyable. We appreciate your business and look forward to seeing you again in the future. Kind Regards, Sinclair Group

Avaliado com 5 de um total de 5 estrelas

Perfect purchase of a Skoda from Sinclair Newport

Recently, I purchased a Skoda Elroq from Sinclair Skoda in Newport, Gwent. From the outset, the experience was first class and the entire purchase process was perfect. After researching for and about an Electric Vehicle, I settled on the Skoda Elroq and found one that exactly met my requirements on the Sinclair Newport website. I contacted the dealer and all my queries were answered fully by the Sales team who demonstrated professionalism, detailed knowledge of the cars available, listened to my questions and comments and responded with comprehensive and easily understood answers. In particular, Richard Milner provided an outstanding service and made my purchase a pleasure. His courteous, engaging manner and clear professional knowledge of every aspect was impressive. His comprehensive support from start to finish was greatly appreciated. I am delighted with the car and recommend the Sinclair Skoda Newport dealership without reservation. Thank you.

31 de agosto de 2026
Avaliação não solicitada
logotipo da Sinclair Group

Resposta da Sinclair Group

Thank you for choosing Sinclair Skoda in Newport, Gwent for your Skoda Elroq purchase! We are thrilled to hear about your first class experience from start to finish and we're glad that Richard Milner was able to provide outstanding service. Congratulations on your new electric vehicle and thank you for recommending us without reservation. Enjoy the ride!
Kind regards,
Sinclair Group.

Avaliado com 5 de um total de 5 estrelas

Great work from the team

Great work from the team. Supportive and helpful, but not forcing a sale!

7 de setembro de 2026
logotipo da Sinclair Group

Resposta da Sinclair Group

Thank you so much for your kind words! We strive to provide genuine support and assistance to our clients without pushing for a sale. It's great to hear that we have met your expectations. Thank you for choosing our team!

Best wishes,
Sinclair Land Rover Newport

Avaliado com 5 de um total de 5 estrelas

Very professional service and excellent…

Very professional service and excellent product

29 de agosto de 2026
logotipo da Sinclair Group

Resposta da Sinclair Group

Hi Gordon, we are thrilled to hear about your positive experience with our service and product. Thank you for choosing us and we look forward to continue providing you with professional and excellent service!

Best wishes,
Sinclair Land Rover Ludlow

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