Friendly, helpful service

Updating our T Roc
We updated our T Roc to the model had great support from Nav and Wendy

Fantastic experience at Mercedes-Benz Swansea!

A huge thank you to Niamh Jennings, who was brilliant — professional, knowledgeable, genuinely helpful and, most importantly, no pressure whatsoever. She listened to exactly what we wanted and found us our dream car: a black CLA 200 Electric Sport Executive!

Niamh made the whole experience so enjoyable and is a real credit to Mercedes-Benz Swansea. We couldn’t have asked for better service! ❤️ Look forward to collecting our dream car in two weeks

Don’t know what the rest of the group is like but my experiences of the business in Neyland is absolutely shocking, receptionist who knew it all, deadlines not achieved, unless you buy a brand new vehicle there, they really don’t want to know you.

Thanks to both Ross & Lewis , just bought a great car c63, great deal and things done as
Promised . Good service , traveled from London , pick me up for station and reimbursed costs. Most definitely be back for my next car in the future!

Rob at Sinclair Direct Bridgend branch was exceptional from the very start and continues after sale to deliver the best customer service possible.
Nothing was too much trouble and he gave us a very good deal on both purchase and part exchange and delivery was trouble free.
The car we bought was delivered in an immaculate condition.

From the first appointment we were given constructive information about vehicles that suited our needs and lifestyle. The Sales Executive (Tom Hiley) went out of his way to help with every aspect of our purchase.

Well i have to say from the first time i went into mercedes in Cardiff, i was treated with the upmost respect, as being young and purchasing my first A Class. Even from first test drive driving my first Automatic, they let me drive on my own, and let me take the car home for 24 hours, i couldnt of asked for more from Nathanial Powell the sales guy.
And on collection everything went so smoothly, also they made us feel so welcome

great service very helpful again

Very helpful, supportive and understanding through the whole procesS. Not pushy and genuine helpful. The car is amazing.

Had the most amazing experience with Mercedes Swansea,
Collected my New Mercedes CLA220, all the staff went over and above to make my experience special.
I Purchased my car through Niamh, who was very professional, very friendly, helpful and again went overboard to make sure everything went smoothly.
Cant praise Mercedes Swansea enough!!

Went back to Audi dealer in Swansea as wanted to buy new car and did so because found the right car for us

delivered to Kent as promised , service was faultless

Had a high voltage error came up booked it in for diagnostic test unable to take in on the day so they allowed me to take in in on the Saturday did the test and phoned to say a deep diagnostic was needed i then had a phone call from Rhian to inform me it was covered by the garrentee and work completed the next day she was almost as happy as I was i can't praise her or Jaguar Newport enough great service very professional and a absolute pleasure to us them after reading some nightmare issues on the I Pace forum it was great to have such a positive experience HIGHLY RECOMMEND SINCLARE NEWPORT

Josh was fab and made the purchase of my Audi TT stress free and he provided exemplary customer service. Highly recommended.

Oli made the whole process of buying a new defender a significantly pleasant experience. He was entirely professional, from helping with the spec, to following through on what needed to be done.

Highly recommend. Suzie was fab on reception. Very attentive. Service men were great. Even cleaned the car happy days

Really looked after well when changing my car. Wayne was great at explaining options and working though decisions for changing the car.

Olivia Morgan was very professional and helpful made my car buying very easy and enjoyable. Absolutely over the moon with my new car highly recommended.