Topflight Avaliações 

1.916
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant resort managers Giuesppie and Richard. Very informative and friendly. Everything worked from the time of arrival at Dublin airport to arrival at hotel. Hotel Olivetto was superb. Brilliant b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just back from a week in Sorrento. Top flight team from sales through to resort team were excellent. The introduction to Sorrento walk around, organised by the resort team, was a great idea and a good... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience with Topflight. Before our holiday, I got a WhatsApp message from our Topflight rep, Giuseppe Tonoli, introducing himself and he attached a Resort Info pack. He gave us a v... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Viagens e Férias

Informação fornecida por fontes externas variadas

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.916)

301 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Topflight reps were at airport and…

Topflight reps were at airport and hotels. Its great peace of mind when you travel with kids & want to switch off in terms of working out where to go/ what to do etc. Topflight offers all u need when from moment u embark on trip right up until u board to go home, which allows you to switch off & enjoy the break! If your looking for a stress free holiday then look no further!

20 de junho de 2026
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Resposta da Topflight

Thank you for your kind feedback!

We're so pleased to hear our team helped make your family holiday stress-free from start to finish. It means so much to know you could relax and simply enjoy your time away.

We hope to welcome you back again soon!

Kind regards.

Amy.

Avaliado com 5 de um total de 5 estrelas

From the time we landed in Italy our…

From the time we landed in Italy our holiday ran seamlessly. The resort managers were extremely helpful and so informative about everything. I would 100% recommend them to anyone. Transfers accomodation, tours were all excellent thanks to the wonderful team we met.

27 de junho de 2026
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Resposta da Topflight

Thank you so much for your lovely review!

We're delighted to hear everything ran so smoothly from the moment you arrived and that our resort
managers helped make your holiday so enjoyable.

Your kind comments means the world to us and we hope to welcome you back again soon!

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Amazing trip to the Dolomites and Alps

It was everything really. Our guide, Claudia was just brilliant, the hotel was lovely, our fellow travellers were a fantastic bunch of people and the trip to the Dolomites and Alps could not have been better. If you want to explore this beautiful part of the world I can’t think of a better way.

9 de junho de 2026
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Resposta da Topflight

Thank you so much for your wonderful feedback!

We're delighted to hear that Claudia, the hotel, your fellow travellers and the lovely scenery all came together to make your trip so special.
The Dolomites and Alps really are an incredible destination and we're thrilled you enjoyed exploring them with us.

We hope to welcome you on another adventure soon!

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Looked on line and had some queries

Looked on line and had some queries. Emailed and got a quick response. Phoned spoke to carol , and very informative and helpful. Booked holiday ! Seamless

25 de junho de 2026
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Resposta da Topflight

Thank you so much for your lovely review!

We're delighted to hear you found the booking process so straightforward. We'll be sure to pass your kind words on to Carol, she'll be thrilled to know she was able to help.

We hope you have a lovely holiday when it comes around.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Superb Service

Superb escorted tour around the gorgeous Puglia region. We found places we’d never have found without our guide and learning the history and culture of each place. The accommodation was superb in a converted farmhouse with a pool. Included breakfast and dinner were very nice. Our tour guide Carmela was excellent and was informative with a great sense of humour.

23 de junho de 2026
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Resposta da Topflight

Thank you for your kind feedback!

We’re delighted to hear you had such a wonderful holiday with us and that Carmela helped make your trip so memorable. We'll be sure to pass on your lovely comments to her!

We hope to welcome you on another Topflight holiday again soon.

Kind regards,

Amy.

Avaliado com 3 de um total de 5 estrelas

WE BOOKED BREAKFAST + EVENING MEAL DUE…

WE BOOKED BREAKFAST + EVENING MEAL DUE TO CHAOS IN KITCHEN WE WERE FORCED TO EAT OUT VERY DISPPOINTED AT THE ADDED EXPENCE, WONT HAPPEN AGAIN.

25 de junho de 2026
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Resposta da Topflight

Thank you for sharing your feedback.

We're sorry to hear that your meal arrangements didn't meet your expectations and that you felt you had to dine elsewhere.
We will be sharing your comments with our Product team and hotel partner for immediate review.

If you'd like to discuss your experience further, please get in touch with our Customer Service team, who will be happy to assist: customerservices@topflight.ie

Thank you again for taking the time to leave your review. Feedback like yours helps us improve the holidays and experiences we offer, and we truly appreciate you bringing this to our attention.

We hope to have the opportunity to welcome you back in the future for a much better experience.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

From the start to finish of our…

From the start to finish of our holiday,the Top-flight staff were so helpful and knowledgeable.
The made our holiday a stress free and enjoyable experience.
We would definitely recommend Top-flight to our friends and relatives.

22 de junho de 2026
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Resposta da Topflight

Thank you for such wonderful feedback!

We are delighted you had a super holiday with us and thank you for highlighting the teams efforts, we appreciate this greatly.

We hope to see you again in the future.

Kind regards.

Amy.

Avaliado com 4 de um total de 5 estrelas

A very well organised holiday with a…

A very well organised holiday with a terrific and knowledgeable guide. The Hotel was slow to respond at first re service but got their act. together after a couple of days. The tours were great and it was great to have free time in the middle of the holiday.

15 de junho de 2026
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Resposta da Topflight

Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed your holiday and that your guide helped make the experience so memorable with their knowledge and expertise.

We're also pleased you appreciated the balance of guided excursions and free time to explore at your own pace. We do, however, appreciate your comments regarding the hotel service at the beginning of your stay. Feedback like yours is invaluable and we'll be sure to share it with the hotel team as part of our ongoing reviews.

We hope to welcome you on another Topflight holiday soon!

Kind regards,

Amy.

Avaliado com 2 de um total de 5 estrelas

The description of the accommodation…

The description of the accommodation was misleading and the arrangements for evening meals at our hotel were totally chaotic.

24 de junho de 2026
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Resposta da Topflight

Thank you for your feedback. We're sorry to hear the accommodation didn't meet your expectations and that the evening meal arrangements were disappointing.

We'll share your comments with our Product team and hotel partner for review. If you'd like to discuss your experience further, please contact our Customer Service team, who will be happy to help: customerservices@topflight.ie

Thank you again for taking the time to share your feedback.

We really do hope to welcome you back in the near future, where a much better experience awaits.

Kind regards,

Amy.

Avaliado com 4 de um total de 5 estrelas

Your booking process is excellent…

Your booking process is excellent giving us the key information we required. Following on information and details very timely. Choice of hotel was excellent. Max, our tour guide across three tours, was excellent and very highly rated by our travelling group. Tour guide on first day clearly was very knowledgeable. Overall a thoroughly enjoyable holiday with some very memorable experiences.

22 de junho de 2026
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Resposta da Topflight

Thank you Brian for your kind feedback.

We are very happy to hear the booking process was simple and that you enjoyed the hotel, tours and tour guide! Max is fantastic for sure.

We hope to welcome you back again in the near future.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Topflight hotels and accommodation are…

Topflight hotels and accommodation are quality and live up to the high expectations.

23 de junho de 2026
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Resposta da Topflight

Thank you for your kind feedback.

We appreciate you and taking the time to send us this lovely feedback.

We hope to see you again in the future!

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

I highly recommend Topflight holidays

I highly recommend Topflight holidays. This is my second year travelling with them. Both of my daughters have had similar excellent experiences on their TY school skiing & cultural tours. Bravo Topflight!

21 de junho de 2026
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Resposta da Topflight

Thank you very much for your fantastic review!

We are delighted to hear you have had such wonderful experiences with us and we look so forward to welcoming you back again in the future.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Magical holiday in Puglia

We had a wonderful holiday in Puglia which was made extra special by our brilliant leader Stefano. He was kind, considerate, knowledgeable and always there to help each individual as required. He has a winning personality and frequently used humour to great effect. Our hotel was top class, great food and wonderful staff. We were part of a lovely group who bonded very well. Many thanks to Topflight for a trip we’d highly recommend .Míle buíochas Stefano.
Anne and Cyril

9 de junho de 2026
Avaliação não solicitada
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Resposta da Topflight

Wow, this is fantastic to read!

We are thrilled to hear you had a wonderful experience on our 'A taste of Puglia' escorted tour and want to thank you for your lovely words for Stefano, he really is incredible at what he does!

Thank you for your kind comments for the hotel and staff and for taking the time to send us this lovely feedback.

We do hope to welcome you back again in the near future.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Trip To Sorrento

I really enjoyed my trip to Sorrento Italy all of the resort staff was great. We will definitely be booking a trip with Top flight again very soon

14 de junho de 2026
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Resposta da Topflight

Thank you Emma for such kind feedback!

We are delighted the Topflight resort managers stood out for you most and we are very grateful for you taking the time to appreciate their efforts.

We look forward to welcoming you back in the near future!

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Fabulous hotel

22 de junho de 2026
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Resposta da Topflight

Thank you for taking the time to send us a 5 star review and lovely comment on the hotel.

We are thrilled you had a great experience with us.

Hope to welcome you back on another Topflight holiday in the near future.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Topflight rep Wendy…

Just back from beautiful Sorrento topflight highly recommened. I dont nornally do reviews but have to reconise the amazing support we got from Our topflight rep Wendy. All trips were organised and run very smoothly. She always checked with us on times, locations never had a rep that was so attentive. Wendy arranged with the hotel ( Astoria) to open the dining room ahead of early trips and departure. My husband is suffering from an injury to his knee and helped getting on buses and tours. She is a lovely person very approchable and friendly and enriched our experience on holiday. Thank you Wendy x

8 de junho de 2026
Avaliação não solicitada
logotipo da Topflight

Resposta da Topflight

This is fantastic to read!

Thank you very much for your ever so kind words for Wendy and for taking the time to acknowledge all of her efforts. We will be sure to pass this feedback on and again, thank you.

We hope to welcome you back in the near future.

Kind regards.

Amy.

Avaliado com 5 de um total de 5 estrelas

It was the best holiday I've experienced

It was the best holiday I've experienced. There is no way I would have managed all the walking if Stefano had not organised tuck tuck etc. Stefano was an excellent 5 star Tour Drictor, always in good humour, great fun and with excellent knowledge of every tour. The hotel was so beautiful ,& comfortable and staff were excellent & attentive. Dinners & breakfasts were delicious. Stefano 5 star all the way many thanks also driver Cosemo.

16 de junho de 2026
Avaliação não solicitada
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Resposta da Topflight

Thank you for your incredible feedback!

We are thrilled to hear this was your best holiday ever and want to thank you for your kind words for Stefano and all of the hotel staff. We will be sure to pass on your lovely feedback and Stefano will be delighted!

Thank you again and we do hope to welcome you back on a Topflight holiday in the near future.

Kind regards.

Amy.

Avaliado com 5 de um total de 5 estrelas

Holiday made easy

A well put together holiday, excellent accommodation, transfers to and from resort made easy, good balance of tours and days to yourself to do what you like. Resort reps were very knowledgeable and helpful if needed.

14 de junho de 2026
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Resposta da Topflight

Thank you for your lovely comments.

We are thrilled you had such a wonderful holiday experience with us and thank you for the kind mention of our representatives in resort.

We hope to welcome you back in the future.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

We really enjoyed our holiday the rep…

We really enjoyed our holiday the rep Malcolm was excellent & went above & beyond his job he was so helpfull & always available. The hotel was excellent would prefer if we would change lunch instead of dinner on half board.

21 de junho de 2026
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Resposta da Topflight

Thank you for such kind feedback!

We are delighted you had a wonderful holiday with us and that Malcolm's efforts did not go unnoticed. We will be sure to pass on this lovely feedback.

We hope to welcome you back in the near future.

Kind regards,

Amy.

Avaliado com 5 de um total de 5 estrelas

Our holiday was excellent great tours…

Our holiday was excellent great tours and an outstanding tour guide in Andrea. Everything was fist class. However our hotel experience was far from a four star. We were possible unfortunate in the bedroom we were allocated. While it was old especially the shower area everything was very clean. The breakfast every morning was tinned fruit cocktail, coffee machine didn’t work & the handles on the toaster were broken. Cooked breakfast which consisted of rashers & scrambled eggs were made early in the morning & not prepared as u waited. Disaster for a four star hotel.

20 de junho de 2026
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Resposta da Topflight

Thank you for taking the time to share your feedback.

We are delighted to hear that you had an excellent holiday, enjoyed the tours and that Andrea made such a positive impression as your tour guide. We will be sure to pass on your kind words.

We are, however, disappointed to learn that your hotel experience did not meet your expectations. While we're pleased that you found your room to be clean, we appreciate your comments regarding the condition of the room and the breakfast service. We understand how important these aspects are to the overall holiday experience and your feedback has been noted and will be shared with our hotel partners for review.

Thank you again for your valued comments. We hope to have the opportunity to welcome you on another Topflight holiday in the future.

Kind regards,

Amy.

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