You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Brilliant resort managers Giuesppie and Richard. Very informative and friendly. Everything worked from the time of arrival at Dublin airport to arrival at hotel. Hotel Olivetto was superb. Brilliant b... Ver mais
A empresa respondeu
Just back from a week in Sorrento. Top flight team from sales through to resort team were excellent. The introduction to Sorrento walk around, organised by the resort team, was a great idea and a good... Ver mais
A empresa respondeu
We had a great experience with Topflight. Before our holiday, I got a WhatsApp message from our Topflight rep, Giuseppe Tonoli, introducing himself and he attached a Resort Info pack. He gave us a v... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Informações de contato
Irlanda
- www.topflight.ie
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff so helpful,in Ireland and in…
Staff so helpful,in Ireland and in holiday resort all went so well,and we had a. Very enjoyable holiday
10 de junho de 2026
Resposta da Topflight
This is fantastic to read!
Thank you for your kind comments and we are thrilled to hear you had a wonderful holiday with us.
We do hope to welcome you back in the near future.
Kind regards.
Amy.
This is my first time using Topflight…
This is my first time using Topflight and our booking was handled professionally. I communicated by email and I found that the responses were prompt and helpful.
11 de junho de 2026
Resposta da Topflight
Thank you for your feedback.
We are very happy to hear you found the booking process straightforward and very grateful for you taking the time to send us this kind feedback.
Kind regards,
Amy.
Just back from trip to Puglia
Just back from trip to Puglia - what an experience everyday was wonderful- we had the best tour guide in Stefano - always smiling and helpful - he is so attentive and watching for anything he can do to make your holiday the best it can be. Great singing voice is his extra
Doreen and Ken
2 de junho de 2026
Avaliação não solicitada
Resposta da Topflight
Thank you Doreen and Ken for such lovely feedback!
We are thrilled to hear you had the most wonderful holiday in Puglia and that Stefano's efforts did not go unnoticed, he really is superb!
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
We're just back from the most wonderful…
We're just back from the most wonderful Top-flight tour of Puglia. The trip was historical, cultural, interactive and, altogether, so much fun. We had the best tour guide called Stefano, whose motto is "everyone leaves with a smile & no-one gets left behind". He lived up to this motto on every occasion. From the beautiful white city of Ostuni all the way to Matera, Stefano was permanently available. Not an easy job on a tour of mostly retirees of varying ages, but he did this all with a smile & an easygoing nature that always fun to be around. The hotel was very good, Top-flight were excellent, but the hero of our trip was Stefano.
5 de junho de 2026
Avaliação não solicitada
Resposta da Topflight
This is fantastic to read!
We are thrilled to hear such wonderful comments from your holiday on the "Taste of Puglia" escorted tour.
Thank you for highlighting Stefano's efforts and it is super to hear you enjoyed the hotel, tours and everything Puglia had to offer.
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
Our holiday in Puglia.
We have just returned from Puglia. What a holiday. Our guide Stefano was excellent, 5 stars without a doubt. We experienced Puglia so well in seven days. The tours were amazing, coastal, countryside, culture,cheese making, cookery classes, food, all excellent and great fun, and plenty of free time also. The hotel was lovely, very relaxing and the staff were excellent. Our group all got on very well, great fun and chats over breakfast and dinner.
John and Bernie
2 de junho de 2026
Avaliação não solicitada
Resposta da Topflight
Wow, this is just super to read!
Thank you for sending us such wonderful comments, we really do appreciate you and the time taken to send this through.
We hope to see you again on a Topflight holiday in the near future.
Kind regards,
Amy.
Great trip
Lake Garda guided tour was a great choice. Accommodation was excellent. Guides were friendly and informative. Booked tours were well organised.
Only issue was length of time the transfer took. Too many drop offs before our hotel extended the journey from airport to accommodation to 3.5hrs. No toilet breaks and no toilet on the bus. Missed our dinner at the hotel due to this.
30 de maio de 2026
Resposta da Topflight
Thank you for your feedback.
We are delighted to hear you had a wonderful holiday with us and you enjoyed the hotel, tours and the Lake overall.
Regarding the transfer, for hotels in Limone and the northern part of Lake Garda, the expected transfer time is approximately 2 hours and 45 minutes, as outlined on our website. However, we appreciate that a journey of 3.5 hours, particularly without a comfort stop, would have been frustrating and we're sorry to hear that it resulted in you missing dinner on your arrival evening.
Your comments have been noted and will be shared with our overseas team as we continually review our transfer operations and guest experience. We hope that despite this disappointing start to your holiday, you were able to enjoy the rest of your stay.
Kind regards,
Amy.
Our Excellent Adventure in Puglia
This was our first trip to Puglia and we had a great time. We learned so much about the area, the culture, the history and the amazing food. Our Topflight tour guide Stefano was exceptional, he was incredibly knowledgeable, extremely thoughtful and brilliantly professional. He totally delivered on his motto ‘everyone smiling … and no-one left behind’. 😁
10 de junho de 2026
Avaliação não solicitada
Resposta da Topflight
Thank you for such kind feedback!
We are delighted you had such a fantastic time on the "Taste of Puglia" escorted tour and all of your lovely comments for Stefano - he really is a gem!
Thank you again for taking the time to send us this wonderful feedback and we do hope to welcome you back in the near future.
Kind regards,
Amy.
A Taste of Puglia
We have just returned from Puglia . This holiday surpassed our expectations. It was great value for money. The Topflight rep Stefano was exceptional -he went out of his way to ensure that every member of the group was cared for and happy. His knowledge of the area was excellent and he was always relaxed and happy. He is a huge asset to Topflight. The group gelled well and we had a fantastic time.
2 de junho de 2026
Avaliação não solicitada
Resposta da Topflight
Thank you for such kind feedback!
We are absolutely delighted to hear everything went so well from start to finish and thank you for such kind comments towards Stefano, he really is superb!
We hope to welcome you back on another Topflight holiday in the near future.
Kind regards,
Amy.
Don’t be put off by negative reviews of Puglia trip
Just back from Puglia - escorted trip with the fabulous Stefano as our guide. Would highly recommend. The hotel Relais Porta del Sud is in the countryside with a daily transfer service (free) to Ostuni. The staff are helpful and friendly (Davide, Luca and Sara at reception). The rooms are fresh, bright and spacious. There is a pool with sun loungers and umbrellas for free days. The excursions were well organised and Stefano was knowledgeable and provided interesting detail and history for each place visited.
I am really happy I wasn’t put off by the negative reviews as my experience was excellent.
I mentioned Stefano earlier and want to be sure Topflight recognise his exceptional contribution to ensuring we had a great trip. Above and beyond - thank you Stefano.
2 de junho de 2026
Resposta da Topflight
Wow, this is fantastic and we appreciate such kind feedback.
Firstly, we are thrilled to read you had such a great experience with us on the "Taste of Puglia" escorted tour holiday.
Also, thank you for highlighting Stefano's efforts, this does not go unnoticed and we will be sure to pass on this lovely review.
We do hope to see you again in the future on a Topflight holiday.
Kind regards,
Amy.
We had a super holiday in Puglia
We had a super holiday in Puglia. Our tour guide, Stefano, was superb. He anticipated the needs of the group in advance and had such a kind and caring manner towards everyone. He was also very knowledgable about each place we visited. He really went above and beyond for us. The areas we visited were stunning, the hotel was lovely and the staff very friendly and helpful. We could not fault a thing! Thank you.
2 de junho de 2026
Avaliação não solicitada
Resposta da Topflight
Thank you for such lovely feedback!
We are thrilled to hear you had a wonderful holiday on our escorted tour to Puglia and thank you for highlighting Stefano's efforts.
Thank you again for taking the time to send your kind comments and we do hope to see you again in the future.
Kind regards,
Amy.
Advertised winery tour was not the one actually provided during the trip
I was extremely disappointed to discover that the advertised winery tour was not the one actually provided during the trip, and no communication was issued to inform us of this change.
As an architect, the opportunity to visit the Marqués de Riscal winery, including the Frank Gehry-designed hotel, alongside the Guggenheim in Bilbao, was a key factor in my decision to book. Notably, this winery tour is still being advertised on the Topflight website. While the overall tour was enjoyable, the failure to highlight such a significant change felt underhanded and misleading.
9 de junho de 2026
Resposta da Topflight
Thank you for taking the time to share your valuable feedback.
We're very sorry to hear of your disappointment regarding the winery visit. We completely understand why visiting Marqués de Riscal was an important part of the trip for you, particularly given your interest in architecture and we appreciate how frustrating it must have been when the experience differed from what you expected.
If you would like to discuss this further, please contact our Customer Service team at customerservices@topflight.ie, who will be happy to assist.
Kind regards,
Amy.
Puglia
Really? It was the fact the hotel though isolated was still top class. The tour guide was brilliant- Carmella.
8 de junho de 2026
Resposta da Topflight
Thank you for your 5-star review. We're delighted to hear that you enjoyed your escorted tour and that it was such a positive experience overall.
It's especially pleasing to hear your kind comments about your tour guide. Our guides play such an important role in bringing each destination to life, and we're thrilled that they helped make your holiday so memorable.
We appreciate your feedback regarding the hotel's secluded location. While many guests enjoy the peaceful setting, we understand that it may not suit everyone's preferences and we're grateful you took the time to share your thoughts.
Thank you again for choosing Topflight. We hope to welcome you on another escorted tour or holiday in the near future.
Kind regards,
Amy
No delays or hassle very efficient…
No delays or hassle very efficient logistics good drivers
Well paced tours
Lovely group of people
Knowledgeable and interesting guides
8 de junho de 2026
Resposta da Topflight
Thank you for your kind feedback.
We are thrilled to hear everything went so well and that you enjoyed your escorted tour holiday with us.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Very disappointed with the standard of…
Very disappointed with the standard of food in Conca park Hotel. As a 4 star hotel the food was very poor quality. The same boring food used over and over again. No flavour, no choices just recycled food every evening. Never looked forward going for our evening meal the food was barely lukewarm and served on cold plates. I spoke to several guests and everyone said the same. The location is great and lovely helpful staff, but good food on our holiday is a must. I could not recommend this hotel to anyone.
8 de junho de 2026
Resposta da Topflight
Dear Christine,
Thank you for taking the time to leave a review and for your valuable feedback.
We're sorry to hear that the dining experience did not meet your expectations and impacted your overall enjoyment of the holiday. This hotel is generally very well regarded and we typically receive positive feedback regarding its food offering, so we are disappointed to learn that this was not your experience.
Should you wish to discuss your feedback in more detail, please don't hesitate to contact our Customer Service team at customerservices@topflight.ie.
We do appreciate your 5-star review and your kind comments despite this disappointment. We value your feedback and will ensure it is shared with the relevant teams.
Thank you again for travelling with Topflight. We hope to have the opportunity to welcome you back in the near future.
Kind regards,
Amy
Very knowledgeable staff in Sorrento
Very knowledgeable staff in Sorrento. Great transfers. Good hotel and unbelievable views.
8 de junho de 2026
Resposta da Topflight
Thank you for your kind feedback.
We are delighted you enjoyed your holiday with us and we do hope to see you again in the future.
Kind regards.
Amy.
From start to finish the holiday was…
From start to finish the holiday was fantastic. The resort reps couldn’t do enough for us. The hotel was exactly as described. We will travel with Topflight again for sure.
8 de junho de 2026
Resposta da Topflight
Thank you Brian!
We are thrilled to hear this and we look forward to welcome you back in the near future.
Kind regards,
Amy.
The amalfi coast bus trip was so very…
The amalfi coast bus trip was so very disappointing,a waste of time and money,after a short spell in the town we were herded into a boat to get us back to the motorway,no discussion or interesting info along the way.a waste of time and money.I did this tour many years ago and the difference in the two experiences was huge
8 de junho de 2026
Resposta da Topflight
Thank you for taking the time to share your feedback. We're very sorry to hear that the Amalfi Coast excursion did not meet your expectations and that it was the one aspect that brought down an otherwise enjoyable holiday.
This excursion has been part of our programme for many years and is usually appreciated by guests for the scenery and sights along the way. However, we completely understand your disappointment that the experience did not live up to your previous memories of the tour, particularly if you felt the time was rushed and lacking in commentary.
Your comments have been noted and will be shared with our team for review. Thank you again for bringing this to our attention and we do hope to see you again in the future.
Kind regards,
Amy.
Excellent tourist guide called Andrea
Excellent tourist guide called Andrea
She was very knowledgeable and went over and above to ensure all the group on the escorted tour to Tuscany had a memorable holiday
7 de junho de 2026
Resposta da Topflight
Thank you for your kind feedback and for highlighting Andrea's efforts.
We do hope to see you again in the future.
Kind regards.
Amy.
Had a fantastic holiday last week in Sorrento, Italy…
Had a fantastic holiday last week in Sorrento booked through Topflight. The Topflight experience was very positive, and their on site reps friendly, knowledgeable and helpful. The Hotel Astoria was the perfect setting, located in the centre of Sorrento. The staff in the hotel were also very friendly and accommodating. I would recommend both Topflight and the Astoria for those considering a holiday in Sorrento.
24 de maio de 2026
Resposta da Topflight
Thank you for your kind feedback.
We are delighted to hear every aspect of the trip went so well and your lovely words toward our team.
We do hope to see you again in the future!
Kind regards,
Amy.
Our reps were wonderful but due to our…
Our reps were wonderful but due to our bags not being taken from us we had to pay €60.00 at the boarding gate. As a result of dragging one case all through Dublin Airport my back probably was so agrivated I ended up using two crutches every day so we both needed wheelchair assistance on or return journey. We got NO assistance at Napls or Dublin so one of your customers helped us get our cases in Dublin . I'd appreciate a follow up call in relation to this please
Eileen Fitzgerald
0876135207
11 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.