Shed Avaliações 

1.136
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

After seeing reviews I wanted to like them but in just a few hours it got messy. I signed up, paid, then received a message that I was approved for the meds. A few hours later, I received a second mes... Ver mais

Avaliado com 5 de um total de 5 estrelas

The app & chat function are a little clunky, but improving. Once you start emailing (not chatting) with a real person, Savannah was the best. Another agent told me I was SOL, but Savannah went a step... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On Friday, I had an appointment with the physician. He was great. I had so many questions before the appointment. He answered all of them without me even asking one question today I spoke with a young... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience with Shed so far! The prescription is working better than expected and Shed’s customer service promptly assisted me when FedEx delivered my order to the wrong house. Very happy with t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de emagrecimento
  2. também em
  3. Centro de Aconselhamento
  4. Consultor de Saúde
  5. Loja de vitaminas e suplementos

Escrito pela empresa

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation. Get Started Here: https://www.tryshed.com


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.136)

1.045 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Can’t refund… but didn’t get product.

I used for at least 6 months..I may be wrong on time frame. Wasn’t seeing results for the price. In April it was time to speak to them again to renew my prescription. I told them I no longer want the meds. They had already billed without my consultation and would not refund $199. I also did not get the meds.

11 de abril de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

We’re sorry to hear about your experience. As outlined in our membership terms, cancellation requests must be submitted before the next billing cycle to prevent future charges, as orders begin processing once billing occurs. If you believe there was an issue with your account, billing, or medication shipment, please reach out to our support team at 877-879-1914 or through your patient portal so we can review the details and assist further!

Avaliado com 4 de um total de 5 estrelas

Frustrated until Ethan understood what needed to happen

I was going in circles with little to no response. The response I did get, they did not understand the issue. Then Ethan took the time to understand I had three issues to be resolved and he took care of all three in one swoop.

1 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for sharing your experience. We’re sorry the resolution took longer than it should have, but we’re glad Ethan took the time to understand your concerns and get everything addressed. We’ll be sure to pass along your kind words to him!

Avaliado com 1 de um total de 5 estrelas

This GLP1 made Tay Reed put On 70lbs!

I do not recommend Shed. Tay Reed on Tik Tok promotes this GLP1 a lot and us currently 480lbs after he takes it he says he gets bad cravings for food all the time, he makes videos admitting that he’s binged on many occasions, he has lots of food noise, he STILL eats almost 3000 calories a day AND recently has put ON 70 lbs! The videos are on Tik Tok for anyone to watch if you want to see for reference!! Avoid this GLP1 !!

4 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

We’re sorry to hear that you did not have the experience you were hoping for. Weight loss medications can affect individuals differently, and results may vary based on many factors. While one person's experience may differ from another's, we encourage members to work closely with the provider to determine the best path forward for their goals and needs.

Avaliado com 5 de um total de 5 estrelas

Marion was very helpful

Marion was very helpful, he makes it easy to continue to do business with a company that has employees that really care about their customers. His customer service was excellent and it was a pleasure to see good customer service still exists.

4 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the wonderful feedback! We’re delighted to hear Marion provided such a positive experience. We’ll be sure to share your kind words with him and appreciate your continued support.

Avaliado com 4 de um total de 5 estrelas

Elizabeth F gets the fifth star

Elizabeth F gets the fifth star. She resolved my question after one week of back and forth with no resolution. While I’m incredibly satisfied with the weight loss (48lbs with 5 to go) and the physician care, Dr. Jassey is phenomenal, the care teams needs help so they can respond same day to resolve. Waiting 24 hours to not get an answer and then to wait again and again isn’t good. In fact my criticism from day 1. The communication needs some help. That being said my husband and I have benefited greatly from coaching at the beginning and we have been customers for almost 18 months.
I would really welcome the chance to speak directly to someone about the recent experience so the next review could be five stars. I do highly recommend Shed just connect with someone as good as Elizabeth and start your journey! Perhaps it’s the growing pains so not be detoured just aware

3 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for your feedback and for being part of Shed for the past 18 months. We're thrilled to hear about your success and glad Elizabeth was able to help resolve your concern. We also appreciate your honest feedback about communication and response times as we continue working to improve the member experience. Thank you for your recommendation and continued support!

Avaliado com 5 de um total de 5 estrelas

Clifton welcome call was everything

Clifton welcome call was everything . He reassured me that SHED time will be there to guide me through any issues. He made me feel very welcomed and made me feel very excited to start this new journey. Looking forward to see how my life will change with SHED

3 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for sharing this! We’re so glad Clifton helped make you feel welcomed, supported, and excited about what’s ahead. We’re honored to be part of your journey and look forward to supporting you every step of the way.

Avaliado com 5 de um total de 5 estrelas

Amber quickly solved my issue

Amber quickly solved my issue. There should be a way to reach live people like Amber more quickly. The AI agent is helpful but you should be able to get to a live person faster because when you actually need help (and not just information) you need a live person. Thank you Amber!

2 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the thoughtful feedback. We’re glad Amber was able to step in and resolve your issue quickly. We also appreciate your comments about access to live support and will share that feedback with our team as we continue working to improve the member experience.

Avaliado com 5 de um total de 5 estrelas

Highly recommended Shed

The customer service is 10/10 they help you with everything you need… thank you Britney for your help i really appreciate it …

2 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the wonderful feedback! We’re thrilled to hear you’ve had such a positive experience. We’ll be sure to share your kind words with Britney — she’ll appreciate knowing she made a difference.

Avaliado com 5 de um total de 5 estrelas

I had the opportunity to work with…

I had the opportunity to work with Sadie, Taylor M., and Melonie to help resolve my issue. They were fast to respond, respectful, and professional. They were able to correct my issue fast and efficiently.

1 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for sharing your experience! We’re glad Sadie, Taylor M., and Melonie were able to work together to resolve your issue quickly and efficiently. We appreciate your kind words and will be sure to pass them along to the team.

Avaliado com 5 de um total de 5 estrelas

Just had my WelcomeCall

Just had my WelcomeCall. Michael seems really knowledgeable and eager to help with any questions.

2 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the kind feedback! We’re glad Mike was able to help get everything set up and provide the information you needed. We’ll be sure to share your appreciation with him. Welcome to Shed.

Avaliado com 5 de um total de 5 estrelas

Mike was very helpful with setting up…

Mike was very helpful with setting up an appointment I needed. Very informative as well. Thank you Mike

2 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the kind feedback! We’re glad Mike was able to help get everything set up and provide the information you needed. We’ll be sure to share your appreciation with him.

Avaliado com 5 de um total de 5 estrelas

I have not received the medication yet

I have not received the medication yet, the information, concern and helpfulness of the staff has been great so far. They are making sure to keep communication going . Clifton was great speaking to toady .

1 de junho de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for sharing your experience! We’re glad the team has been keeping you informed and providing helpful support along the way. We’ll be sure to pass your kind words along to Clifton!

Avaliado com 5 de um total de 5 estrelas

Brittany was professional and…

Brittany was professional and informative during my introduction call. Thank you!

31 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the kind feedback! We’re glad Brittany was able to provide a friendly and informative experience. Welcome to Shed!

Avaliado com 5 de um total de 5 estrelas

Britney was very professional and…

Britney was very professional and answered all of my questions. I am very impressed with members of the SHED team.

31 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the kind feedback! We’re glad Brittany was able to provide a friendly and informative experience. Welcome to Shed!!

Avaliado com 5 de um total de 5 estrelas

Brittany was very informative and…

Brittany was very informative and friendly

31 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the kind feedback! We’re glad Brittany was able to provide a friendly and informative experience. Welcome to Shed!

Avaliado com 3 de um total de 5 estrelas

you will receive your RX… customer/patient care is lacking though

very minimal communication. when i expressed wanting to increase my dosage multiple times i received no response or update to increase. meanwhile ive been paying for the higher dosing subscription. currently have spent 2300+ with them. do you receive the medication? yes. past that there seems to be little to no support.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

We’re sorry to hear that your experience hasn’t met your expectations. We understand how frustrating it can be when you feel your requests and concerns aren’t being addressed in a timely manner. We’d appreciate the opportunity to review your account, dosing history, and communication records to better understand what happened. Please reach out to our support team at 877-879-1914 so we can assist you directly.

Avaliado com 5 de um total de 5 estrelas

Great experience

My experience has been great so far, everything went smoothly and the communication is awesome and the process was very quick a d easy. Got a call from Clifton, his explanation on everything was understandable and clear.He was very respectful and professional.

30 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for sharing your experience! We’re thrilled to hear everything has gone smoothly and that Clifton helped make the process clear and easy to understand. We appreciate your kind words and look forward to continuing to support you on your journey. Welcome to Shed!

Avaliado com 5 de um total de 5 estrelas

Clifton was a great help speaking with…

Clifton was a great help speaking with him he was very informative with explaining what next steps need to be taken and explaining future purchases.

30 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for the great feedback! We’re glad Clifton was able to provide clear guidance and help you feel prepared for the next steps in your journey.

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, friendly and kind!

29 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you! We really appreciate the kind words and support.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Shameka called me to educate me on the program and all the support available to me. She was very informative and I appreciate having an understanding of everything rather than just being sent medication and having to figure it out on my own

29 de maio de 2026
Avaliação não solicitada
logotipo da Shed

Resposta da Shed

Thank you for sharing this! We’re glad you felt informed and supported from the beginning — having guidance throughout the process is so important to us! Welcome to Shed :)

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