After seeing reviews I wanted to like them but in just a few hours it got messy. I signed up, paid, then received a message that I was approved for the meds. A few hours later, I received a second mes... Ver mais
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Veja o que dizem as avaliações
The app & chat function are a little clunky, but improving. Once you start emailing (not chatting) with a real person, Savannah was the best. Another agent told me I was SOL, but Savannah went a step... Ver mais
A empresa respondeu
On Friday, I had an appointment with the physician. He was great. I had so many questions before the appointment. He answered all of them without me even asking one question today I spoke with a young... Ver mais
A empresa respondeu
Great experience with Shed so far! The prescription is working better than expected and Shed’s customer service promptly assisted me when FedEx delivered my order to the wrong house. Very happy with t... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de emagrecimento
- também em
- Centro de Aconselhamento
- Consultor de Saúde
- Loja de vitaminas e suplementos
Escrito pela empresa
At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation. Get Started Here: https://www.tryshed.com
Informações de contato
Estados Unidos
- 8778791914
- support@tryshed.com
- www.tryshed.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can’t refund… but didn’t get product.
I used for at least 6 months..I may be wrong on time frame. Wasn’t seeing results for the price. In April it was time to speak to them again to renew my prescription. I told them I no longer want the meds. They had already billed without my consultation and would not refund $199. I also did not get the meds.

Resposta da Shed
Frustrated until Ethan understood what needed to happen
I was going in circles with little to no response. The response I did get, they did not understand the issue. Then Ethan took the time to understand I had three issues to be resolved and he took care of all three in one swoop.

Resposta da Shed
This GLP1 made Tay Reed put On 70lbs!
I do not recommend Shed. Tay Reed on Tik Tok promotes this GLP1 a lot and us currently 480lbs after he takes it he says he gets bad cravings for food all the time, he makes videos admitting that he’s binged on many occasions, he has lots of food noise, he STILL eats almost 3000 calories a day AND recently has put ON 70 lbs! The videos are on Tik Tok for anyone to watch if you want to see for reference!! Avoid this GLP1 !!

Resposta da Shed
Marion was very helpful
Marion was very helpful, he makes it easy to continue to do business with a company that has employees that really care about their customers. His customer service was excellent and it was a pleasure to see good customer service still exists.

Resposta da Shed
Elizabeth F gets the fifth star
Elizabeth F gets the fifth star. She resolved my question after one week of back and forth with no resolution. While I’m incredibly satisfied with the weight loss (48lbs with 5 to go) and the physician care, Dr. Jassey is phenomenal, the care teams needs help so they can respond same day to resolve. Waiting 24 hours to not get an answer and then to wait again and again isn’t good. In fact my criticism from day 1. The communication needs some help. That being said my husband and I have benefited greatly from coaching at the beginning and we have been customers for almost 18 months.
I would really welcome the chance to speak directly to someone about the recent experience so the next review could be five stars. I do highly recommend Shed just connect with someone as good as Elizabeth and start your journey! Perhaps it’s the growing pains so not be detoured just aware

Resposta da Shed
Clifton welcome call was everything
Clifton welcome call was everything . He reassured me that SHED time will be there to guide me through any issues. He made me feel very welcomed and made me feel very excited to start this new journey. Looking forward to see how my life will change with SHED

Resposta da Shed
Amber quickly solved my issue
Amber quickly solved my issue. There should be a way to reach live people like Amber more quickly. The AI agent is helpful but you should be able to get to a live person faster because when you actually need help (and not just information) you need a live person. Thank you Amber!

Resposta da Shed
Highly recommended Shed
The customer service is 10/10 they help you with everything you need… thank you Britney for your help i really appreciate it …

Resposta da Shed
I had the opportunity to work with…
I had the opportunity to work with Sadie, Taylor M., and Melonie to help resolve my issue. They were fast to respond, respectful, and professional. They were able to correct my issue fast and efficiently.

Resposta da Shed
Just had my WelcomeCall
Just had my WelcomeCall. Michael seems really knowledgeable and eager to help with any questions.

Resposta da Shed
Mike was very helpful with setting up…
Mike was very helpful with setting up an appointment I needed. Very informative as well. Thank you Mike

Resposta da Shed
I have not received the medication yet
I have not received the medication yet, the information, concern and helpfulness of the staff has been great so far. They are making sure to keep communication going . Clifton was great speaking to toady .

Resposta da Shed
Brittany was professional and…
Brittany was professional and informative during my introduction call. Thank you!

Resposta da Shed
Britney was very professional and…
Britney was very professional and answered all of my questions. I am very impressed with members of the SHED team.

Resposta da Shed
Brittany was very informative and…
Brittany was very informative and friendly

Resposta da Shed
you will receive your RX… customer/patient care is lacking though
very minimal communication. when i expressed wanting to increase my dosage multiple times i received no response or update to increase. meanwhile ive been paying for the higher dosing subscription. currently have spent 2300+ with them. do you receive the medication? yes. past that there seems to be little to no support.

Resposta da Shed
Great experience
My experience has been great so far, everything went smoothly and the communication is awesome and the process was very quick a d easy. Got a call from Clifton, his explanation on everything was understandable and clear.He was very respectful and professional.

Resposta da Shed
Clifton was a great help speaking with…
Clifton was a great help speaking with him he was very informative with explaining what next steps need to be taken and explaining future purchases.

Resposta da Shed

Resposta da Shed
Excellent customer service
Shameka called me to educate me on the program and all the support available to me. She was very informative and I appreciate having an understanding of everything rather than just being sent medication and having to figure it out on my own

Resposta da Shed
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