After seeing reviews I wanted to like them but in just a few hours it got messy. I signed up, paid, then received a message that I was approved for the meds. A few hours later, I received a second mes... Ver mais
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Veja o que dizem as avaliações
The app & chat function are a little clunky, but improving. Once you start emailing (not chatting) with a real person, Savannah was the best. Another agent told me I was SOL, but Savannah went a step... Ver mais
A empresa respondeu
On Friday, I had an appointment with the physician. He was great. I had so many questions before the appointment. He answered all of them without me even asking one question today I spoke with a young... Ver mais
A empresa respondeu
Great experience with Shed so far! The prescription is working better than expected and Shed’s customer service promptly assisted me when FedEx delivered my order to the wrong house. Very happy with t... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de emagrecimento
- também em
- Centro de Aconselhamento
- Consultor de Saúde
- Loja de vitaminas e suplementos
Escrito pela empresa
At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation. Get Started Here: https://www.tryshed.com
Informações de contato
Estados Unidos
- 8778791914
- support@tryshed.com
- www.tryshed.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rachel
Shed has always been professional, and helped with any issues I had in a very timely manner. Just yesterday I needed a LMN and Rachel got back to me within and hour to say they would get it taken care of within a few days. But it was actually email to me later that day. Amazing customer service and support!

Resposta da Shed
Paige was great
I was having a little bit of a problem with my subscription and I talked to Paige, and she took care of it she is really sweet, she got everything straight for me

Resposta da Shed
Horrible experience with this company
Horrible experience with this company. I should have know from my first interaction. The provider was 15 min late to my inital call and verified my name and birthday and hung up. I was eager to get the medication and frankly friends said the experience would get better so I stuck with them. Ive never heard from a provider since that day. I was billed for medication on month 2 but they lost my order so I ran out of medication. They only addressed it when I had a one time meeting with a nutritionist..Who again I've never heard from since. From that point on I received a monthly survey asking if I wanted to continue, wanted to change my dose and if I had lost and weight. They increased my dose but the weight loss is insignificant-frankly less than 5 lbs in the several months I used them. I finally decided to stop paying for something that wasn't working...yet no survey came..and shocking I was charged to a card I had deleted from their account that they had stored remotely. So be careful your data is housed somewhere you can't see. They charged me without permission and claimed they were not required to send me the continuation survey since they are a monthly subscription. And they can't tell me what card they charged since its stored somewhere secretive. They assume me im offically cancelled but im stuck with the charge I never approved. Be careful

Resposta da Shed
Jamika’s customer service was great
Jamika’s customer service was great! She was very friendly and caring.

Resposta da Shed
Mike did a excellent job in explaining…
Mike did a excellent job in explaining how everything worked.

Resposta da Shed
Jamika was very knowledgeable and…
Jamika was very knowledgeable and helpful with all my questions and concerns. Super friendly!

Resposta da Shed
I have used Shed Rx in the past and…
I have used Shed Rx in the past and everyone was amazing then and I started back on it again and the customer service support is still amazingly friendly and knowledgeable. Thank you Clifton for reaching out to me this morning.

Resposta da Shed
This is my second purchase with the…
This is my second purchase with the company and I can say that I am VERY PLEASED and IMPRESSED with the products and professionalism!! Ms. Trinity assisted me in a purchasing matter with precision and patience!! Thank you so much and I look forward to my future orders!!

Resposta da Shed
I was very frustrated at first because…
I was very frustrated at first because my order took a long time to process, but Fernanda really helped me resolve the issue. She responded professionally, kept me updated, and helped make my product ship faster. I truly appreciate her assistance and effort in handling my concern. Thank you, Fernanda!

Resposta da Shed
Michael was very helpful and provided information available to me. He was very informative and respectful.
Michael was very helpful and provided me the introduction information of my subscription and what are the things available to me. He was very courteous and informative.

Resposta da Shed
Very nice Welcome call with Michael
Very nice Welcome call with Michael. It felt reassuring this program will be attentive to my personal progress and concerns, should I have any.

Resposta da Shed
Clifton gave me great information and…
Clifton gave me great information and follow up was quick after my medication was approved!

Resposta da Shed
Tyler was welcoming and very helpful
Tyler was welcoming and very informative, A year ago I started a similar program, and they were not very informative and the service sucked! I have total confidence that Shed will give me the support I need to be successful in my weight loss journey!

Resposta da Shed
Excellent experience
Brittany was very clear and I understood everything. She answered all of my questions.

Resposta da Shed
Welcome
Welcome me to Shedand reminded me if I have any questions to reach out online or schedule a video visit

Resposta da Shed
Taylor was amazing
Taylor was amazing. Called me back and helped me!!!

Resposta da Shed
Jamika was so informative and friendly
Jamika was so informative and friendly! I can't wait to get started!

Resposta da Shed
Talk to Tyler with shred on customer…
Talk to Tyler with shred on customer service and helped with coupon codes, info and coachingand nurse info

Resposta da Shed
SHED
Jamika with SHED was truly helpful on our phone call earlier. Very pleasant and informative!

Resposta da Shed
I got a call from Mike from Shed aka…
I got a call from Mike from Shed aka Michael and he was one of the most energetic bubbly kind rep I have spoken to. He explained the benefits I didnt know even when I have used Shed in past. And also would like to praise Dr Niazi as well. Not only is he such a helpful generous provider but he made me feel heard in times of need

Resposta da Shed
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