TUI Ireland Avaliações 

930
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Like going into a store to talk to staff with experience of the products they are selling. I like asking about the place & hotel I am lookin at.Prior tp Covid tge TUI staff had good experience that i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ 5-star service! I have been booking my holidays through the TUI in Mahon Point Cork Office for the last few years, and I honestly cannot recommend them highly enough. Every year, Ciara go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We didnt go on the holiday yet but the booking experience was very pleasant. We had to change dates and I was on the phone with a very professional lady her name is Karen. She sorted out everything v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A lovely girl called elenora spoke to me on the phone,she was very helpful and went through everything with me and put me at ease. I would definitely recommend Tui travel to all my friends. Many... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Informação fornecida por fontes externas variadas

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

930 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(930)

416 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Professionalism of the staff.

Professionalism of the staff.

24 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Mary,


Thank you for taking the time to leave us your feedback, its so lovely to read back on the great service that our travel experts are consistently providing our customers!

We would like to thank you again, for letting us know your thoughts on our service and hope you go on to have a lovely holiday.✈️☀️

Many thanks and Kind regards,
Lucy
Customer support team.

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Carmel, a huge asset to TUI, Cork

Carmel, from the Cork office, was extremely helpful and helped us with all options. We have booked through the Dublin office for this years family holiday and we didn’t receive nearly as much help as Carmel gave us.

20 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Marian,

We are so glad to hear that Carmel provided such excellent assistance. We appreciate you sharing your positive experience with us. We will certainly pass along your kind words & we hope you have a fantastic holiday.

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Hassle free booking

Getting to book the accommodation & flights all on the one website without any hassle

26 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Ciara ,

We're so glad you found booking your accommodation and flights with us to be a hassle-free experience. Thank you for your wonderful feedback & we hope you have a wonderful holiday.

TUI Ireland

Avaliado com 4 de um total de 5 estrelas

Have dealt with Tui limerick for a…

Have dealt with Tui limerick for a long time. Book a few holidays with them. The experience has always being a pleasure and the extra information provided was great. This is my second holiday with Tui this year and we had Lorraine advising us. She is very good and has loads of experience to help you with the holiday.

26 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Gerard,

We're so happy to hear that your experiences with us have consistently been a pleasure! It's wonderful to know that the extra information provided has been helpful and that you've enjoyed your holidays with us. We're especially glad that Lorraine was able to provide such excellent advice and assistance for your second holiday this year. We truly appreciate your continued loyalty and positive feedback.

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Tui app was easy to use

Tui app was easy to use , very competitive and I highly recommend them.

25 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Mary,

We are so happy to hear you found our app easy to use and competitive. Thank you for your wonderful recommendation!

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

TUI are always my no1

TUI are always my no1. We also go with TUI because of their friendly staff and very easy booking systems

18 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Una,

We are so delighted to hear that we are your number one choice! It's wonderful to know that our friendly staff and easy booking systems contribute to your positive experiences with us.

TUI Ireland

Avaliado com 1 de um total de 5 estrelas

No resolution to serious issues

Booked for the first time with TUI to Mexico this summer, and staff were super to deal with- customer service from Eboni in Talbot St and Karen online was brilliant. We upgraded to Premium Economy and all TUI staff from check in to air stewards were fantastic.

However we had a few issues on our holiday: a huge chunk of amenities in the section of the hotel were closed which we had specifically chosen for our children and we were not informed of this prior to booking as we would have changed hotels, and secondly an extremely dangerous situation with the private taxi transfer on the way back to the airport, both which we paid extra for. My husband submitted a complaint but no resolution was offered. Had there been a resolution to the complaint this would have been a 5 star review given the excellent support when booking the holiday and the fabulous TUI staff at the airport and on the plane. It would make us rethink booking with TUI again that when there are serious issues no resolutions are offered.

20 de junho de 2026
Avaliação não solicitada
logotipo da TUI Ireland

Resposta da TUI Ireland

Jessica,

We appreciate you taking the time to share your recent holiday experience with us. It's wonderful to hear that our team members, including Eboni and Karen, provided excellent service during your booking process and that our airport and in-flight staff were fantastic. We are, however, very concerned to learn about the issues you encountered during your trip, particularly the unexpected closure of hotel amenities that were important for your children and the serious situation with your private taxi transfer. We understand how frustrating it must be when such significant concerns are not resolved to your satisfaction, especially after paying extra for these services. We are reviewing your feedback internally to understand why a resolution was not offered for your complaint. Your comments are invaluable as we continuously work to improve our services and ensure all our customers have positive experiences.

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

As always it's a pleasure to deal with…

As always it's a pleasure to deal with TUI Wilton Shopping Centre I am always pleased with the support they give

24 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Catherine,

We are so pleased to hear that you always have a pleasant experience when dealing with us. We truly appreciate your kind words about the support our team provides.

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Jason is fantastic advisor

We always book through TUI Talbot Street. Jason is amazing, he is down to earth, well informed, plenty of ideas and suggestions. He cares about us as valued customers and takes time to really listen and understand our needs. We feel so safe and secure in the choices we make through Jason in Talbot Strret. Thank you for looking after us over the years.

21 de agosto de 2026
Avaliação não solicitada
logotipo da TUI Ireland

Resposta da TUI Ireland

C H,

We are so happy to hear about your positive experiences with us over the years. It truly makes our day to know that Jason has consistently provided you with excellent service and that you feel secure and well-cared for. We deeply appreciate your continued trust and loyalty. Thank you for sharing your wonderful feedback.

TUI Ireland

Avaliado com 4 de um total de 5 estrelas

Tjey were

Tjey were. Helpful. With All questions asked

15 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Edward,

We're happy to hear that we were able to assist you with your questions. We appreciate your positive feedback!

We hope you have a fantasti holiday.

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

We booked our holiday which was so easy…

We booked our holiday which was so easy to navigate around.

We got our membership discount as well which was great.

15 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Carl,

We're delighted to hear that you found the booking process easy to navigate and that you were able to take advantage of your membership discount. We appreciate you sharing your positive experience!

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

I booked my Disney holiday with Karen…

I booked my Disney holiday with Karen from tui the square Tallaght and she couldn’t have been more helpful. She made booking so easy and I’d recommend going to her if you’re thinking of going on holiday. So pleasant and knew a lot about Disney.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da TUI Ireland

Resposta da TUI Ireland

Kelly,

Thank you for taking the time to share your wonderful feedback!

We're so pleased to hear that your booking experience was easy and that Karen was so helpful and knowledgeable about Disney. We'll be sure to pass on your kind words to them. We hope you have a truly magical holiday!

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

I like that everything is included

I like that everything is included. We always find the communication well and holidays are always to a really good standard. Very disappointed to see baggage allowance isn't included this year even though there's no reduction in the price of the holiday

20 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Amanda,

We're so glad to hear you consistently enjoy our holidays and appreciate our communication. We understand your disappointment regarding the baggage allowance change this year, this was a business decision to offer customers more choice. We value your feedback on this matter & hope you have a fantastic holiday.

TUI Ireland

Avaliado com 4 de um total de 5 estrelas

Easy to book

Easy to book. Good choice of holidays.

14 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Mr. Swanson

Thank you for taking the time to share your feedback 😊

Its lovely to hear that you found our online booking process easy to use and straightforward.

Making it simple and convenient for customers to search for and book their holidays is something we always strive for, so it's great to know this was your experience.

Thank you again for your kind comments and for choosing TUI.

Kind regards,

Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

I had difficulty regarding my trip on…

I had difficulty regarding my trip on Tui app so I contacted tui Talbot St Dublin I spoke to Eleanora who was absolutely brilliant very helpful gave great information. I definitely will book Tui again thanks to Eleanora
Mary Teresa Ronan

21 de agosto de 2026
Avaliação não solicitada
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Teresa,

Thank you for your review😊

We're so pleased to hear that Eleanora in our Dublin store was able to assist you with your upcoming holiday plans whilst providing the support you needed. A reassuring service can make all the difference when planning a holiday, especially after experiencing some issues online- so I'm delighted to know you felt well looked after!

Thank you again for your continued support and for choosing TUI. We hope you have a fantastic time in on holiday.✈️☀️

Kind regards,

Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Looked after from start to finish

We have booked every year with TUI and each year it is seem less. Transfers are on time, entertainers at the hotel are great, staff are so friendly and the app is very handy. Another great holiday!

20 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Caroline,

Thanks so much for your continued support and for taking the time to leave us a review!

It’s fantastic to hear you continue to travel with us, and that booking your holidays continues to be easy.

Your loyalty means a lot to us, and hearing that you’ve never been disappointed with your holidays is the kind of feedback we love to receive.🤗

Thanks again for choosing TUI, and we look forward to helping with many more holidays to come!💙

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Avaliado com 4 de um total de 5 estrelas

Tui is a great company

Tui is a great company. I've had many holidays with them and hope to have many more. They always answer the phone. The staff are polite and friendly and their prices are very competitive. Weather you want a cheep getaway. A weekend away or a cruise. City break always check with tui first. Highly recommend .

12 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Sandra,

Thank you for taking the time to share your feedback 😊

We're so pleased to hear that we continue to be a company you trust for your holidays and that you've enjoyed so many positive experiences with us over the years- whether you're looking for a quick getaway, a weekend break, a cruise or a city break.

Thank you again for your continued loyalty and recommendation. We really appreciate your support and look forward to helping you plan many more fantastic holidays in the future! ✈️☀️

Kind regards,

Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Booking was so easy

Booking was so easy. Looking forward to our trip on Oct 15. Will rate you again on our return. Hope TUI meets our expectaions.

18 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Kathleen,

Thank you for taking the time to share your feedback 😊

We're pleased to hear that our team always show such great support when booking with us, its lovely to know that your queries were followed up promptly and that you could rely on the team to keep you updated each time.

Thank you again for your kind comments and for choosing TUI.

Kind regards,

Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

So helpful and very knowledgeable about…

So helpful and very knowledgeable about resort

10 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Lorraine,

Thank you for taking the time to share your experience!

We’re delighted to hear that our team were helpful and provided all the information you needed to ensure you felt confident booking.

It’s always our aim to make the holiday planning process smooth and stress-free, so this is lovely to hear!

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

I found the staff in Mahon Point very…

I found the staff in Mahon Point very helpful Thanks

15 de agosto de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Anthony,


Thank you for taking the time to leave your feedback! 😊

We’re so pleased to hear that your in-store booking went smoothly and that our team in our Mahon Point store made such a positive impression, we strive to make every interaction helpful and enjoyable, and it’s wonderful to know our staff delivered just that.

We hope you have a fantastic holiday— and we can’t wait to welcome you back to book your next adventure! ✈️🌴

Best regards,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

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