Like going into a store to talk to staff with experience of the products they are selling. I like asking about the place & hotel I am lookin at.Prior tp Covid tge TUI staff had good experience that i... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ 5-star service! I have been booking my holidays through the TUI in Mahon Point Cork Office for the last few years, and I honestly cannot recommend them highly enough. Every year, Ciara go... Ver mais
A empresa respondeu
We didnt go on the holiday yet but the booking experience was very pleasant. We had to change dates and I was on the phone with a very professional lady her name is Karen. She sorted out everything v... Ver mais
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A lovely girl called elenora spoke to me on the phone,she was very helpful and went through everything with me and put me at ease. I would definitely recommend Tui travel to all my friends. Many... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability
Informações de contato
Dublin, Reino Unido
- www.tuiholidays.ie
4,5
Excelente
930 avaliações
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Excellent Company
Great customer service, excellent value. Great company to deal with.
29 de abril de 2026
Resposta da TUI Ireland
Hi Patrick,
Thanks so much for sharing your lovely feedback!
We’re thrilled to hear that our staff have been so supportive and helpful when booking with us most recently.
We’re passionate about delivering friendly and supportive service, so it’s fantastic to know we got it right for you.
We really appreciate you taking the time to let us know — we hope you are looking forward to your upcoming holiday. 💙✈️
Best regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Good value and special offers
Good value and special offers
Easily accessible app
9 de agosto de 2026
Resposta da TUI Ireland
Hello there,
Thank you for taking the time to share your feedback 😊
We're pleased to hear that you found our holidays to offer good value and that you've been able to take advantage of our special offers.
It's also great to know that you find the TUI app easy to access and convenient to use when managing your holiday.
Thank you again for your kind comments and for choosing TUI.
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Great to deal with
Great to deal with , easy process booking a holiday this is my 3rd time to book through Tui so no complaints
16 de agosto de 2026
Resposta da TUI Ireland
Hi Mr. Crawley
Thank you for taking the time to share your feedback 😊
Its great to see that you found booking your holiday with us so easy and straightforward, and that this is now your third time booking with us after having consistently positive experiences so far. We really appreciate your continued support and trust in TUI.
Thank you again for choosing TUI, and we hope you have another fantastic holiday! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Having the option to talk to an agent…
Having the option to talk to an agent in your shop and get their advice instead of all online is very helpful.
13 de agosto de 2026
Resposta da TUI Ireland
Hello Michael,
Thank you for taking the time to share your feedback 😊
We're pleased to hear that you value having the option to speak with an advisor in store and receive personal advice rather than managing everything online.
Having the opportunity to discuss your holiday plans face to face can make a real difference, so it's great to know this is something you find helpful.
Thank you again for your kind comments and for choosing TUI.
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
We booked with you last year to…
We booked with you last year to Marrakesh and found the experience excellent especially transfer at airport and ‘in hotel’ support
8 de agosto de 2026
Resposta da TUI Ireland
Hello Tom,
Thank you for taking the time to share your feedback 😊
We're pleased to hear that you had such a positive experience with us when travelling to Marrakesh last year.
It rally sounds like that the airport transfer and the support available at your hotel helped make your holiday feel smooth and well looked after. We always aim to provide reliable support throughout the journey, so it's lovely to hear this was your experience.
Thank you again for choosing TUI, and we hope you have another fantastic holiday with us! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Great staff
Great staff. Love Platinum all inclusive hotels. Very efficient organising our group
8 de agosto de 2026
Resposta da TUI Ireland
Hello Pauline,
Thank you for taking the time to share your feedback 😊
We're pleased to hear that our team provided such great service and organised everything so efficiently for your group, it also sounds like you have all enjoyed the Platinum all-inclusive hotels and continue to value the experience they offer.
Thank you again for your kind comments and for choosing TUI. We hope you and your group have a fantastic holiday! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Excellent service
Excellent service, highly recommend
Can’t speak highly enough of Elaine in Clondalkin, she is amazing
7 de agosto de 2026
Resposta da TUI Ireland
Hello Karina,
Thank you for taking the time to leave your feedback! 😊
We’re so pleased to hear that your in-store booking went smoothly and that our team made such a positive impression, we strive to make every interaction helpful and enjoyable, and it’s wonderful to know our staff delivered just that.
We hope you have a fantastic holiday— and we can’t wait to welcome you back to book your next adventure! ✈️🌴
Best regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Visited TUI at Mahon Point in Cork Met…
Visited TUI at Mahon Point in Cork Met with a lovely friendly lady called Tracey She gave us loads of time and explained everything to us in great detail We haven’t been abroad for a while so we needed to be updated We would highly recommend TUI and Tracey to any of our friends
12 de agosto de 2026
Resposta da TUI Ireland
Hello Anne,
Thank you for taking the time to share your lovely feedback 😊
We're so pleased to hear that Tracey and the team in our Cork Met Point store were so friendly and helpful, and that she took the time to explain everything in such detail.
It's wonderful to know that, after not travelling abroad for a while, Tracey was able to bring you up to date and give you the information and reassurance you needed. We'll be sure to pass your kind comments on to her.
Thank you again for your recommendation and for choosing TUI. We hope you have a fantastic holiday! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Generally very good
The booking process is very easy, and communication with TUI is very quick. However TUI application is not always working properly. I found different prices when using browser and app. Also mistakes were on maps which showed different location off hotels compered to the hotel's website (mixted hotel and hostel name).
4 de agosto de 2026
Resposta da TUI Ireland
Hello there,
Thank you for taking the time to share your detailed feedback, we're pleased to hear that you find the booking process easy and that communication with our teams is quick and helpful.😊
We're sorry, however, to hear that you've experienced issues with the TUI app and noticed differences between the prices shown on the app and browser. We understand how confusing and frustrating this can be when you're trying to make a booking.
We also appreciate your comments regarding the map information and the incorrect hotel and hostel details you encountered. Having clear and accurate information when choosing your accommodation is really important, so we'll be sure to share your feedback with the relevant teams for review.
Thank you again for taking the time to share your experience and for choosing TUI.
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
We always use TUI as they never…
We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra
6 de agosto de 2026
Resposta da TUI Ireland
Susan,
We truly value your long-standing loyalty and understand your disappointment regarding the recent changes to baggage allowances. We are always reviewing our offerings.
TUI Ireland
We have bought a holiday in Gran…
We have bought a holiday in Gran Canaria but opted for an aer lingus flight when a tui flight wasnt available then the aer lingus site confused us as it appeared to show we were buying seats from them, when we only wanted to choose the seats and pay for carry ons, Leslie n Eilish
6 de agosto de 2026
Resposta da TUI Ireland
Eilish,
We appreciate you sharing your experience regarding the flight booking process for your Gran Canaria holiday. We understand how confusing it can be when navigating different airline websites, especially when trying to select seats and manage carry-on options. We are always working to make our online experience clearer and more intuitive for our customers. Your feedback is valuable as we continuously strive to improve our services, if we can help in anyway do give us a call 01 6937700 and we will happily assist.
TUI Ireland
Jason went above and beyond to help us…
Jason went above and beyond to help us arrange a holiday
13 de agosto de 2026
Resposta da TUI Ireland
Adrienne,
We're delighted to hear that Jason went above and beyond to arrange your holiday. Thank you for your kind words!
TUI Ireland
TUI Wilton
TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel suggested was perfect for accessibility requirements and they even organised a taxi transfer to the hotel to make it easier for my parents. The overall service from TUI in Wilton was second to none. Would highly recommend.
5 de agosto de 2026
Resposta da TUI Ireland
Mary,
We are so pleased to hear that Caroline was able to assist you in arranging such a wonderful and accessible holiday for your parents. It is always our goal to ensure everyone has a comfortable and enjoyable experience, and we are delighted that the hotel and taxi transfer met your needs perfectly. Thank you for your kind words and recommendation; we truly appreciate your feedback.
TUI Ireland
Good website
Good website, clear info, easy to negotiate. Would like an option to add flexible dates +/- 14 days
2 de agosto de 2026
Resposta da TUI Ireland
Yvette,
We're so glad you found our website clear and easy to use! We appreciate your suggestion for flexible dates and will certainly consider it.
TUI Ireland
I booked a trip to Prague online
I booked a trip to Prague online. It all seemed to go well. I will need to ring TUI for transfers and Insurance
Edit--
TUI have replied with a link and phone number. Many thanks TUI
4 de agosto de 2026
Resposta da TUI Ireland
Jacqui,
We are pleased your Prague booking went smoothly! We understand you need to arrange transfers and insurance. You can follow this link to add transfers https://tuicity-uk.mozio.com/en-us/ and call us on 01 6937700 and one of agents can assist.
TUI Ireland
Mahon Point Shopping Centre
I dealt with Tracey from Mahon Point today and she was very professional and courteous. She organised some trips around Malta for us when we were already here. Thanks Tracey
11 de agosto de 2026
Avaliação não solicitada
Resposta da TUI Ireland
Colisa,
We're so glad to hear our team member provided such professional and courteous assistance with your Malta trip arrangements. We appreciate you sharing your positive experience!
TUI Ireland
The agent we dealt with was extremely…
The agent we dealt with was extremely helpful and made the experience easy.
1 de agosto de 2026
Resposta da TUI Ireland
Jean,
We're so happy to hear our agent provided such helpful assistance and made your experience easy. We appreciate your kind words & hope you have a fantastic holiday.
TUI Ireland
The honest and experience of the staff…
The honest and experience of the staff member Lisa on helping with our booking.
8 de agosto de 2026
Resposta da TUI Ireland
Dennis,
We're so happy to hear that our team member provided such a helpful and honest experience with your booking. Thank you for sharing your feedback & have a wonderful holiday.
TUI Ireland
TUI cares
We haved booked a holiday for the last 3 years with Tui. Never let us down
7 de agosto de 2026
Resposta da TUI Ireland
David,
We're so happy to hear you've consistently enjoyed your holidays with us over the past three years. Thank you for your continued loyalty!
TUI Ireland
Lisa in the limerick office was very…
Lisa in the limerick office was very helpful
6 de agosto de 2026
Resposta da TUI Ireland
Timothy Gerard,
We're happy to hear Lisa provided such helpful assistance. We appreciate your kind words.
TUI Ireland
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