Like going into a store to talk to staff with experience of the products they are selling. I like asking about the place & hotel I am lookin at.Prior tp Covid tge TUI staff had good experience that i... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ 5-star service! I have been booking my holidays through the TUI in Mahon Point Cork Office for the last few years, and I honestly cannot recommend them highly enough. Every year, Ciara go... Ver mais
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We didnt go on the holiday yet but the booking experience was very pleasant. We had to change dates and I was on the phone with a very professional lady her name is Karen. She sorted out everything v... Ver mais
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Carmel, from the Cork office, was extremely helpful and helped us with all options. We have booked through the Dublin office for this years family holiday and we didn’t receive nearly as much help as... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability
Informações de contato
Dublin, Reino Unido
- www.tuiholidays.ie
4,5
Excelente
929 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything included in booking…
Everything included in booking including transfer and seats
2 de setembro de 2026
Resposta da TUI Ireland
Hello John,
We're so pleased to hear that you appreciated having so much included in your holiday booking, including your transfers and seating.
Making it easy to arrange the important parts of your holiday together is something we always strive for, so it's great to know this worked well for you.
Thank you again for your kind comments and for choosing TUI. We hope you have a fantastic holiday! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Resposta da TUI Ireland
Hi Denis,
Thanks for sharing your booking experience, It sounds like you were in very great hands when arranging your holiday! 😊
Having someone who can answer your questions clearly and guide you through the booking process can make such a difference, so it’s fantastic to know the team provided such a professional service and were there to help throughout.
We really appreciate you choosing TUI and taking the time to let us know about your experience. We hope you have a brilliant holiday!
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Great staff in TUI Limerick
The staff in TUI in the Crescent shopping centre Limerick are all great to deal with. I usually deal with Lorraine and she always has great advice and always finds great destinations and hotels for me.
8 de setembro de 2026
Resposta da TUI Ireland
Hello Elaine,
Thank you for taking the time to share your lovely feedback 😊
We're so pleased to hear that the team at our Crescent Shopping Centre store in Limerick continue to provide such great service whenever you visit Lorraine and the team. It really sounds like her advice and knowledge help you find destinations and hotels that suit you so well.
We'll be sure to pass your feedback on to Lorraine and the wider team, as we're sure they'll be delighted to know how much you appreciate their support.
Thank you again for your continued loyalty and for choosing TUI. We look forward to helping you plan many more fantastic holidays in the future! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Idiot Proof process !
Very easy process.
Checked for accuracy step by step.
Very secure and instant confirmation of booking.
7 de setembro de 2026
Resposta da TUI Ireland
Hello Ben,
Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.
We're so happy to hear that you found the process of booking your holiday so simple- this is exactly what we aim for!
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Easy to use website
Easy to use website. Using Ryanair now to Corfu , rather fly with TUI. Extra charges for bags with Ryanair needs to be sorted.
6 de setembro de 2026
Resposta da TUI Ireland
Hello Tony,
Thank you for taking the time to share your feedback 😊
We're pleased to hear that you find our website easy to use and straightforward when booking your holidays.
We appreciate your comments regarding travelling with Ryanair and understand that you would prefer to fly with TUI Airways. We also recognise that additional baggage charges can affect the overall cost of your holiday, and your feedback regarding this will be shared with the relevant teams for consideration.
Thank you again for taking the time to share your experience and for choosing TUI. We trust that you will still have a lovely time in Corfu! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Always easy to deal with and very…
Always easy to deal with and very helpful if needed.
29 de agosto de 2026
Resposta da TUI Ireland
Hi Ian,
Thanks for sharing your thoughts with us! It's lovely to hear that you've found us easy to deal with and that our team is there to help whenever you need us. We want booking a holiday to be as simple and stress-free as possible, so it's great to know that's been your experience 😊
Thanks again for booking with TUI. We hope you're looking forward to your upcoming holiday and have a fantastic time when you travel!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Everything is good all the staff are…
Everything is good all the staff are every nice they make you feel good
28 de agosto de 2026
Resposta da TUI Ireland
Hi Pauline,
Thanks for sharing this! We're so pleased to hear you had such a positive experience and that our team made you feel so welcome. Providing friendly service and helping our customers feel good throughout the booking process is exactly what we aim for, so it's lovely to know that's how you felt 💙
Thanks again for booking with us, and we hope you have a fantastic holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
We were well looked after by Elaine in…
We were well looked after by Elaine in the Tui store . The Mill Clondalkin. She made everything so easy for us to book this holiday. This is our second time to deal with Elaine to our holidays. Would highly recommend Elaine. Jackie.
4 de setembro de 2026
Avaliação não solicitada
Resposta da TUI Ireland
Hi Jackie,
Thank you for leaving us a review! We're so pleased to hear that Elaine at our Clondalkin store looked after you so well and made booking your holiday nice and easy.
It's especially lovely to know that this is the second time you've booked with Elaine. Building that trust and knowing you're in good hands really makes all the difference, and we'll be sure to pass on your kind words to her 🥰
Thanks again for booking with us and for your recommendation. We hope you have a fantastic holiday to look forward to and make lots of wonderful memories!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Abigail in the Tallaght store was…
Abigail in the Tallaght store was extremely helpful from recommendations on resorts & hotels to putting all our details together thank you so much for everything.
Regina
3 de setembro de 2026
Avaliação não solicitada
Resposta da TUI Ireland
Hi Regina,
Thanks for sharing your experience with us! We're delighted to hear that Abigail in our Tallaght store was so helpful, from recommending resorts and hotels to getting all the details of your booking sorted.
Taking the time to find the right holiday and making the process as easy as possible is exactly the kind of service we aim to provide, so it's wonderful to know Abigail made such a positive impression 😊
Thanks again for booking with us, and we hope you have a fantastic holiday to look forward to with plenty of amazing memories ahead!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
A super Deal of the Week
A super Deal of the Week, with a company we can trust for quality o f accommodation and helpful staff.
3 de setembro de 2026
Resposta da TUI Ireland
Hi there,
Thanks for sharing your kind thoughts with us! We're delighted to hear you found a fantastic Deal of the Week and that our reputation for quality accommodation and helpful service gave you the confidence to book with us.
It's great to know we've earned your trust, and we're pleased we could help you find a holiday that offers great value, too 😎
Thanks again for booking with us, and we hope you have a wonderful holiday ahead with lots of amazing memories to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
The girl was very helpful she helped us…
The girl was very helpful she helped us true it all lovely girl elaine thank you
2 de setembro de 2026
Resposta da TUI Ireland
Hi Michael,
Thanks for your kind words! We're so pleased to hear that Elaine was able to help you through the whole booking process and make everything nice and easy. It's lovely to know you felt so well looked after, and we'll be sure to pass on your kind words to Elaine 🥰
Thanks again for booking with us, and we hope you have a fantastic holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Staff very helpfull gave us options to…
Staff very helpfull gave us options to chose from made our decision easy and found holiday cheaper for us same hotel same flight we'll done
26 de agosto de 2026
Resposta da TUI Ireland
Hi Patrick,
Thanks for sharing this! We're so pleased to hear our team was able to give you plenty of options to choose from and make the decision a little easier.
It's even better to know they managed to find you the same hotel and flights at a lower price. That's exactly the kind of great service we love to provide, and we're delighted we could help you get the holiday you wanted for less 😁
Thanks again for booking with us, and we hope you have a fantastic holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Great company to work with and very…
Great company to work with and very helpful from day 1 always a pleasure
1 de setembro de 2026
Resposta da TUI Ireland
Hello Mr. Lynch
Thanks so much for taking the time to share your lovely feedback!
It’s great to hear that you’ve found our team so helpful and that it’s always been a pleasure booking your holiday's with us. We really appreciate you choosing TUI and it’s lovely to know you’ve had such a positive experience throughout.
Thank you again for your continued support and for sharing your kind words with us. 💙
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Resposta da TUI Ireland
Hello Bartocha,
Thanks so much for taking the time to share your kind feedback!
It’s great to hear that you found our service both fast and professional. We know having a smooth and efficient booking experience can make planning your holiday that much easier. 👌
Thank you again for choosing TUI and for sharing your experience with us.
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
We returned from the worst holiday…
We returned from the worst holiday where we couldn’t use the pool it was so dirty, one day someone vomited in the public area and it trickled into the pool, the other days it was jam packed and white creamy grime would float on the top
Public areas were crammed with sun beds not a single table top in sight, no one cleaned up but one porter would arrive at 6pm and pour all the remaining alcohol or drinks from glasses down the drains
Walls paper thin
Lines for restaurant would back up all the way out to the reception desk, our 7 year old was shouted at by staff, so were we. Golden Donaire Beach hotel Salaou! TUI responded to our lengthy complaint saying the 4 star hotel met standards, not a single acknowledgment of the hideous experience we had many pictures of the grime attached.
They ignored my request for a breakdown of what they spent my €5,000 for 9 nights on.
Never Ever Again, not even if they offered me a free holiday would I accept.
To add to the disrespect their rep rang us to say he would meet us and never showed up or contacted us angain. Absolute shocking customer service.
9 de agosto de 2026
Avaliação não solicitada
Resposta da TUI Ireland
Hi there,
Thank you for taking the time to share such detailed feedback with use, we’re very sorry to hear that your holiday left you feeling so disappointed, particularly with the concerns you’ve raised around the overall cleanliness of the accommodation.
We can appreciate how frustrating this must have been, especially when travelling as a family and expecting to be able to enjoy the facilities included as part of your holiday.
We’re also sorry to hear that you felt your previous complaint did not acknowledge the experience you had described. We understand how this could have left you feeling that your concerns had not been fully recognised.
We appreciate that you have now been left feeling very disappointed with and appreciate that this experience has affected your confidence in choosing to travel with us again. Your feedback is important, and we’re sorry that we haven’t left you with the experience you should have expected from us.
Thank you again for taking the time to share your experience with us, and we’re sorry that on this occasion we’ve left you feeling so let down.
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Resposta da TUI Ireland
Hello Michael,
Thank you for your kind review,
We're so pleased to hear that you had such a positive booking experience and that our team were so helpful, its great to see our customers feel confident booking with us!
Thank you for choosing TUI, and we can’t wait to take you away on your next adventure. If you have any further questions or need assistance, please don’t hesitate to reach out.😊
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Ease of use.
29 de agosto de 2026
Resposta da TUI Ireland
Hi Martin.
Thank you for taking the time to share your feedback 😊
Its lovely to hear that you found our online booking process easy to use and straightforward.
Making it simple and convenient for customers to search for and book their holidays is something we always strive for, so it's great to know this was your experience.
Thank you again for your kind comments and for choosing TUI.
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Lorraine in TUI in Limerick is so…
Lorraine in TUI in Limerick is so helpful always. She is a pleasure to deal with
19 de agosto de 2026
Resposta da TUI Ireland
Hi Patricia,
Thank you for your kind feedback 😊
It’s great to know that our team in our Limerick store gave you the information and reassurance you needed to make your booking with confidence. We know there can be a lot to consider when choosing a holiday, so having helpful advice along the way can make the whole experience that much easier.
Thank you for putting your trust in TUI and for taking the time to share your experience with us. We hope you have a fantastic holiday to look forward to! ✈️☀️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
The Travel Agent Karen has been really…
The Travel Agent Karen has been really helpful planning our Holiday.
28 de agosto de 2026
Resposta da TUI Ireland
Hello Claire,
Thank you for your review😊
We're so pleased to hear that Karen was able to assist you with your upcoming holiday plans whilst providing the support you needed. A reassuring service can make all the difference when planning a holiday, so I'm delighted to know you felt well looked after!
Thank you again for your continued support and for choosing TUI. We hope you have a fantastic time in on holiday.✈️
Kind regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Resposta da TUI Ireland
Hello Mary,
Thank you for taking the time to leave us your feedback, its so lovely to read back on the great service that our travel experts are consistently providing our customers!
We would like to thank you again, for letting us know your thoughts on our service and hope you go on to have a lovely holiday.✈️☀️
Many thanks and Kind regards,
Lucy
Customer support team.
TUI GROUP
TUI UK & Ireland
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