Like going into a store to talk to staff with experience of the products they are selling. I like asking about the place & hotel I am lookin at.Prior tp Covid tge TUI staff had good experience that i... Ver mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ 5-star service! I have been booking my holidays through the TUI in Mahon Point Cork Office for the last few years, and I honestly cannot recommend them highly enough. Every year, Ciara go... Ver mais
A empresa respondeu
We didnt go on the holiday yet but the booking experience was very pleasant. We had to change dates and I was on the phone with a very professional lady her name is Karen. She sorted out everything v... Ver mais
A empresa respondeu
A lovely girl called elenora spoke to me on the phone,she was very helpful and went through everything with me and put me at ease. I would definitely recommend Tui travel to all my friends. Many... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability
Informações de contato
Dublin, Reino Unido
- www.tuiholidays.ie
4,5
Excelente
930 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had issues booking online and called…
I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and definitely an amazing representative of TUi as a whole.
7 de agosto de 2026
Resposta da TUI Ireland
Sandra,
We are so pleased to hear that Sarah was able to assist you efficiently with your booking and provide such a positive experience. We always aim for exceptional service, and your kind words truly reinforce our efforts. Thank you for sharing your feedback.
TUI Ireland
Resposta da TUI Ireland
Kevin,
We're delighted to hear you found our booking process clear and straightforward. Thank you for your kind words & we hope you have a fantastic holiday.
TUI Ireland
Highly Recommend for a group booking
The agent was very responsive. Got exactly what we requested, followed up on all our requests & called back when she said she would
6 de agosto de 2026
Resposta da TUI Ireland
Angela,
Thank you for your wonderful feedback! We are so pleased to hear that our agent was responsive and ensured all your requests were met. It's great to know you received exactly what you needed.
TUI Ireland
Always a pleasure to deal with
30 de julho de 2026
Resposta da TUI Ireland
Mike,
We are delighted to hear that you consistently have a positive experience with us. Thank you for your kind words.
TUI Ireland
Lack of refund or credit note
Booked a holiday to Spain with Tui ,unfortunately before we could go I was diagnosed with very serious illness and had to cancel the trip I had payed a deposit of 475 euro. When I asked the Tui rep for a refund or credit note I was informed no refund or credit note, it seems Tui doe's not a comparison policy shame on Tui so called family travel agencies bad enough dealing with the diagnosis but also having to deal with the ill affordable financial loss
14 de julho de 2026
Avaliação não solicitada
Resposta da TUI Ireland
Hi Gerry
Thank you for taking the time to share your feedback. We are very sorry to hear about your diagnosis and sincerely wish you all the best during this difficult time.
We completely understand how upsetting it is to have to cancel a long-awaited holiday due to unforeseen medical circumstances. Unfortunately, as the booking had already been confirmed, the flights and other travel arrangements were secured with our third-party suppliers and airlines. Under the fare rules attached to the booking, these arrangements are non-refundable once confirmed, which means we are unable to offer a refund or credit note.
We appreciate that this is not the outcome you were hoping for, particularly given the circumstances. Where cancellations are due to illness, customers may wish to contact their travel insurance provider, as they may be able to assist with recovering eligible cancellation costs.
Thank you again for your feedback. We genuinely sympathise with your situation and wish you a full and speedy recovery.
Kind regards,
TUI Customer Support Team
We were seen almost immediately upon…
We were seen almost immediately upon entering the store, and Cathia made the whole experience effortless. Amazing.
1 de agosto de 2026
Resposta da TUI Ireland
Michael James,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was effortless and that you were seen so quickly. We truly appreciate your kind words.
TUI Ireland
Everything looked after from start to…
Everything looked after from start to finish, great holiday 🤩👌🏼
2 de agosto de 2026
Resposta da TUI Ireland
Niamh,
We're so glad you had a great holiday and that we looked after everything for you! Thank you for your kind words.
TUI Ireland
Resposta da TUI Ireland
Jane moss,
We're so happy to hear you consistently have such a positive experience with us. Thank you for your kind words!
TUI Ireland
Best travel providers
Easy to use and staff at Mahon point brilliant especially Carmel
2 de agosto de 2026
Resposta da TUI Ireland
Noel Christopher,
We're delighted to hear that you found our services easy to use and that our team at Mahon Point provided you with such a brilliant experience. We'll be sure to pass on your kind words.
TUI Ireland
Resposta da TUI Ireland
Robert McCoy,
We're so glad you found our service easy to use for booking excursions! Your positive feedback truly means a lot to us.
TUI Ireland
Payment issue resolution
Wasn't waiting long to get through on the phone, the agent was already aware of the payment issue I was experiencing, advised tech were already working on it and that a payment could be made over the phone with her then and there. Quick, helpful and friendly.
30 de julho de 2026
Resposta da TUI Ireland
Dara,
We're so happy to hear about your positive experience with us! We're glad our team could quickly resolve your payment issue and provide helpful, friendly service. Thank you for sharing your feedback.
TUI Ireland
Very friendly staff
Very friendly staff. Sophie was so helpful with choosing our lovely hotel in teneriffe. Have been traveling with Tui for several years and had the best of holidays.
27 de julho de 2026
Resposta da TUI Ireland
Pauline,
We are so pleased to hear about your positive experience and that our team provided such helpful service. It's wonderful to know you've enjoyed your holidays with us for several years!
TUI Ireland
Customers to be able to make payment…
Customers to be able to make payment through the app, not have to go to a tui store or ring ur office to receive a link tat expires, outdated
30 de julho de 2026
Resposta da TUI Ireland
Hi,
Thank you for your review. We are sorry for your frustration and appreciate your feedback regarding app payments. Payments can be made directly through the app & we also have the payment link to make payments more secure for the customer, we're sorry that the current process of calling us or visiting a store hasn't met your expectations.
Customer feedback like yours helps us identify areas where we can improve, and we've passed your comments on to the appropriate team.
Kind regards,
The TUI Team
I’m only giving 4 stars due to a lack…
I’m only giving 4 stars due to a lack of extras the Irish can choose compared to our British friends. They could book a late check out on the app this was unavailable to us and caused us to not being able to get one due to lack of availability at the hotel. Otherwise we were very happy with the tui service and have booked another holiday for next year.
14 de julho de 2026
Resposta da TUI Ireland
Hi Jenny,
We truly appreciate you sharing your feedback and are glad to hear you enjoyed our service overall, leading you to book another holiday with us. We understand your disappointment regarding the late check-out options and the disparity in availability compared to other regions. We are actively reviewing our app functionalities and regional offerings to ensure a more consistent and equitable experience for all our valued customers. Your comments are invaluable as we work to improve our services.
TUI Ireland
Resposta da TUI Ireland
Patricia,
We're so glad to hear you found our team friendly and helpful. Thank you for your kind words! We hope you have a fantastic holiday.
TUI Ireland
Just needed help with tui app
27 de julho de 2026
Resposta da TUI Ireland
Theresa,
We're glad to hear you found assistance with the app. We appreciate your feedback.
TUI Ireland
Travelling with TUI a few years now and…
Travelling with TUI a few years now and it has always been easy from making the booking online , to dealing with the reps while away.
17 de julho de 2026
Resposta da TUI Ireland
Hi Fiona,
We're so happy to hear you've consistently had easy and enjoyable experiences with us, from booking to your interactions with our reps. We truly appreciate your loyalty and positive feedback!
TUI Ireland
The booking process was easy to do
9 de julho de 2026
Resposta da TUI Ireland
Samuel,
We're happy to hear that our booking process was easy for you. We appreciate your positive feedback! We hope you have a fantastic holiday.
TUI Ireland
Excellent help with queries
15 de julho de 2026
Resposta da TUI Ireland
Lisa,
We're so glad we could assist you with your queries effectively. Thank you for your kind words!
TUI Ireland
Service provided absolutely the perfect…
Service provided absolutely the perfect accommodation suggestion was H10 Casa Del Mara Palma Majorca. Staff at hotel went out of there way to accommodate all events meals restaurant services first class .
15 de julho de 2026
Resposta da TUI Ireland
Margaret,
We are so pleased to hear that our accommodation suggestion for H10 Casa Del Mar Palma Majorca was perfect for you. It's wonderful to know the hotel staff provided first-class service for all your needs. Thank you for sharing your positive experience with us!
TUI Ireland
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