T W White & Sons - Effingham Avaliações 

24
•
O TrustScore é 4.5 de um total de 5

4,5

The Crossroads, KT24 5PE Effingham, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase. Geoff demonstrated great professionalism throughout a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a rea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, imp... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária de veículos motorizados
  2. também em
  3. Concessionária

Informação fornecida por fontes externas variadas

Suzuki and KGM new and used car sales


Informações de contato

  • The Crossroads, KT24 5PE, Effingham, England, Reino Unido

  • 01372 679965

4,5

Excelente

O TrustScore é 4.5 de um total de 5

24 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(24)

402 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

The staff are welcoming with a smile…

The staff are welcoming with a smile and have the patience. They gave me all the alternatives and allowed me to choose what I needed. All my questions were answered. Big up to Daniel Barron, he has always done a great job👏🏾as this was the second encounter I met him, even with my first car he assisted me. I was offered refreshments.

8 de agosto de 2026
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Resposta da T W White & Sons - Effingham

Golebaone, thank you for taking time to leave this positive review of your latest purchase experience with our Effingham Suzuki team. We hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

A helpful team

The team was always ready to meet with me and answer all my queries no matter how long it took

3 de setembro de 2026
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Resposta da T W White & Sons - Effingham

Steve, we're glad we were able to help with your Suzuki purchase. Do get in touch if you have any further questions.

Avaliado com 4 de um total de 5 estrelas

Staff made whole experience easy

Staff made whole experience easy, even when issue over registration with DVLA, which was not their fault. Knowledgeable staff with 'no pressure' sales approach.
Would have been 5* but for some minor issues with the quality of the internal valet which were not noticed at the time; I live 65 miles away from them so easier to sort myself.

13 de agosto de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Martin, thank you for taking the time to let us know about your recent Suzuki purchasing experience with us and we're sorry it was not quite perfect. We do hope you're enjoying your new car.

Avaliado com 5 de um total de 5 estrelas

Outstanding car purchasing experience

Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a real difference. He took his time with us, answered every question with confidence, and at no point did we feel under pressure to make a purchase. His knowledge was genuinely impressive and it gave us complete confidence in our decision.
The car arrived earlier than expected and Geoff kept us fully updated at every stage of the process. When it was time to collect the vehicle (which had been prepared for us and was absolutely spotless), he spent as long as we needed walking us through all the features and technology, making sure we felt comfortable before driving away.
Overall, it was an easy, stress free experience from start to finish. I would definitely recommend Geoff as an experienced and trustworthy salesperson, and I will be returning to him for my next purchase, without a doubt.

22 de agosto de 2026
Avaliação não solicitada
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Resposta da T W White & Sons - Effingham

Thank you, our Suzuki showroom team strives to deliver an excellent experience so it's heartening to receive such glowing feedback. We'll be very pleased to welcome you back in the future, and if you're ever in need of further assistance, please let us know.

Avaliado com 5 de um total de 5 estrelas

Great communication

I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase.

Geoff demonstrated great professionalism throughout and made the whole process straightforward and reassuring. The team were easy to deal with, communicated clearly and handled everything efficiently from start to finish.

I came away with complete confidence in both the car I purchased and the service provided.

It is always worth recognising excellent customer service, and based on my experience, I would certainly recommend TW White to anyone looking to purchase a new car.

Thank you again to Geoff and the team.

13 de agosto de 2026
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Resposta da T W White & Sons - Effingham

Christopher, your wonderful feedback and rating means a lot to the team, as does your recommendation of us to others, so thank you.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service, warm welcome and smooth process. A professional run business with staff which exceed expectations.

13 de agosto de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Lisa, thank you so much for your kind comments about our Suzuki showroom team. Our aim is to provide a friendly and top quality buying experience so we're pleased to hear that you enjoyed this experience with us.

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful and…

The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.

2 de julho de 2026
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Resposta da T W White & Sons - Effingham

Rob, we're glad to hear we delivered such a great Suzuki buying experience. Thank you for sharing your comments here for others to see.

Avaliado com 5 de um total de 5 estrelas

One of the best places to buy a car…

One of the best places to buy a car nice staff good price very helpful and not pushy and yes I will buy there again plus nice coffee machine 😀

23 de abril de 2026
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Resposta da T W White & Sons - Effingham

Gary, we're glad to hear our Effingham Suzuki team delivered such a great experience. Thank you for taking time to let others know about your experience with us.

Avaliado com 5 de um total de 5 estrelas

I recently purchased a vehicle from TW…

I recently purchased a vehicle from TW White & Sons in Effingham and the entire experience was outstanding from start to finish. Darren (Sales Manager)was my first point of contact, as directed by Carwow, who then passed me over to Matthew to complete the purchase.Matthew went above and beyond to meet every request I had, keeping me fully informed throughout the whole process with excellent communication and professionalism. The purchase was completely hands-free and everything was handled seamlessly, with the vehicle delivered right to my door(free OF Charge) exactly when promised. Matthew was also fantastic and made the whole experience smooth and stress-free.I can honestly say this was five-star service all the way. If you are looking for knowledgeable, reliable, and genuinely customer-focused salesmen, I highly recommend Matthew, and the whole team at TW White & Sons.

18 de junho de 2026
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Resposta da T W White & Sons - Effingham

Ian, we're happy you found our Suzuki showroom team to be so supportive throughout your buying journey. It is our aim to provide every customer with top quality service and we're so pleased you were delighted with the experience.

Avaliado com 5 de um total de 5 estrelas

very helpful

4 de junho de 2026
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Resposta da T W White & Sons - Effingham

Marie, we're so glad our Suzuki showroom team could help.

Avaliado com 5 de um total de 5 estrelas

Good Company

Very relaxed, no pressure from employees to look at this or that model. But there to help with queries

4 de maio de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Kevin, we're pleased to see you appreciated our Suzuki showroom team's supportive approach whilst purchasing from us. We do hope we can be of assistance again in the future.

Avaliado com 5 de um total de 5 estrelas

What a great company

What a great company, Daniel helped throughout the process made it all easy, found a car I love within my budget, great customer care highly recommend and will use again

4 de junho de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Clare, your wonderful feedback and rating alongside your recommendation means a lot to us, so thank you for sharing your experience of our Suzuki showroom team here with others. We look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service & care

This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, impartial, informative & everything positive. I highly recommend T.W. White, they are different to any other we’ve dealt with over many years & we travel for 1.5 hours to go there! There is absolutely no pressure to buy & questions are answered honestly. We agreed on a vehicle & during the period we waited they noted a slight damage & ensured it was fixed. However, meanwhile, another vehicle came in that we were interested in. Geoff, had both vehicles ready to drive away so that we could choose when we got there. Although one was considerably more expensive Geoff did not encourage us to buy that one. He just pointed out the pros & cons of both! We bought the more expensive one. We will always stick with Suzuki & will only use T.W. White.

2 de maio de 2026
Avaliação não solicitada
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Sandra, what wonderful feedback! It's lovely to hear from repeat customers who've continued to be impressed by the approach of our Effingham Suzuki showroom team. We're pleased that both Suzuki and TW Whites have earned your trust.

Avaliado com 5 de um total de 5 estrelas

Perfect Service

What a lovely, non-pushy salesman. Highly efficient and personable service.

23 de abril de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Sian, thank you for your praise and kind comments about our Effingham Suzuki showroom team. if there's anything else we can help with, do let us know.

Avaliado com 5 de um total de 5 estrelas

Buy with confidence

Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side. Again, explained everything in understandable terms, in buying options, extended warranty, different insurances etc. Very professional and made the whole experience go smooth and easy.

10 de fevereiro de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Steve, thank you for letting our showroom team know how they did. We look forward to helping again in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic team…

Polite and excellent service from Geoff.
Very honest and extremely helpful in every matter .
Purchased a used car and a new car on the same day
On the whole great teamwork from the staff behind the scenes right upto the boss Dan.

21 de fevereiro de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Alec, we're happy you found our Suzuki showroom team to be supportive throughout your buying experience with us. We'll be sure to share your comments with them.

Avaliado com 5 de um total de 5 estrelas

A company well worth dealing with.

A part ex was involved and the price to change was spot on from the outset. I was very pleased with their handover, very friendly company,so the 400 mile plus journey was absolutely worthwhile. Many thanks

26 de março de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Mr Appleton, your wonderful feedback and rating mean a lot to us so thank you. We're so pleased that you had a great buying experience with our Effingham Suzuki showroom team.

Avaliado com 4 de um total de 5 estrelas

Enjoyable experience

Enjoyable experience, helpful staff and not too pushy.

15 de janeiro de 2026
logotipo da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham

Charles, thank you for your kind words regarding our Effingham Suzuki team. We're glad to hear that you enjoyed your buying experience with us.

Avaliado com 5 de um total de 5 estrelas

An all good experience for used car purchase.

An all good experience in purchasing a 2 year old car with part ex within the process. Knowledgeable sales people who don’t hassle you for a decision.

15 de janeiro de 2026
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Resposta da T W White & Sons - Effingham

Tim, thank you for taking time to provide this positive feedback, we're glad you enjoyed your Suzuki buying experience with our Effingham Suzuki team.

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