T W White & Sons - Orpington Avaliações 

84
O TrustScore é 5 de um total de 5

4,8

Leesons Hill, BR5 2LF Orpington, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was my first experience with this company. The service I received was excellent step by step and detailed of what was needed and what needs to be done

Avaliado com 5 de um total de 5 estrelas

Great service and MOT - Service booked in for Friday, car dropped off 16:30 Thursday before. TWW started work immediately, and called Friday mid morning, sooner than expected, having completed MOT, se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This dealership goes above and beyond! The team was incredibly helpful and made the entire process easy and enjoyable. I never felt pressured, and they were honest and transparent every step of the wa... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária de veículos motorizados
  2. Concessionária

Informação fornecida por fontes externas variadas

New & used Mazda car sales, servicing and parts in South London.


Informações de contato

  • Leesons Hill, BR5 2LF, Orpington, England, Reino Unido

  • 01689 664499

4,8

Excelente

O TrustScore é 5 de um total de 5

84 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(84)

354 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Service Plan

When I purchased the vehicle I indicated that I would be interested in purchasing a Service plan. The vendor said he would send it to me. Unfortunately he was killed some days later. Since, at present, I am not in the UK my friend contacted Mazda on my behalf and was informed that they would send me the required documentation. At present I have received nothing and no longer have any interest in purchasing a Service Plan. Other than this my experience at the Mazda dealership was very good.

16 de maio de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Arthur, we do apologise that your service plan was not sorted out for you at the time, these were difficult and unusual circumstances. We're pleased that the rest of your purchasing experience was a good one.

Avaliado com 5 de um total de 5 estrelas

The staff at Orpington are so friendly…

The staff at Orpington are so friendly and customer oriented and are happy to explain what work has been carried out .

25 de junho de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Gordon, thank you for taking the time to let our Mazda service team know how they did. We are always more than happy to assist if anything else comes up.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Fantastic reception staff Very efficient service

10 de junho de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Martin, we appreciate your positive review about your recent servicing experience with us, thank you.

Avaliado com 5 de um total de 5 estrelas
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Thank you, we're glad you had such a wonderful buying experience with our Mazda Orpington showroom team. We hope to be of assistance again in the future.

Avaliado com 5 de um total de 5 estrelas

Satisfied

Good service , friendly, efficient, approachable, easy

11 de junho de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

We're happy to hear you had such a positive servicing experience with our team.

Avaliado com 5 de um total de 5 estrelas

Amazing Dealership.

From sales, service and workshop, everybody in this combined team are brilliant. Their interaction between departments and care and consideration to their customers is truly special and senior members of T.W. Whites should be extremely proud of their staff.
While waiting for my car to be ready I spoke to a couple who had a 66 plate mx-5. I think they spoke to Sam originally but then went off in search of Simon. I got talking to them and they said that their car was Simon’s first sale and heaped much gratitude and appreciation for everything that was done for them. I agreed with them of course from my own experiences. They caught up with Simon and were having a great catch-up. That alone sums up what I and others think of your amazing dealership. Thank you.

18 de junho de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

James, thank you for your kind review of our Orpington Mazda team. They strive to deliver an all round excellent experience so we're so glad to hear that you find that the case when you visit. We'll be sure to share your comments with the team.

Avaliado com 5 de um total de 5 estrelas

Good company.

Pleasant, efficient, honest and effective.

18 de abril de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Russell, thanks for your praise and kind words about our Mazda showroom team. We look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

I am 62 and consider myself a wise old…

I am 62 and consider myself a wise old man. I’ve bought many cars in my time from many dealers, some good and some not so good. But I honestly have to say if you are thinking of getting a great car with a great deal then you are at the right place with T W White and sons.
This is at the very top of my list and I know it never has nor never will beaten, past nor future.
Humair and has team went way above and beyond with me and my purchase.it was so unbelievable that I actually thought it was a scam.they say if it’s to good to be true then it is. This experience will stay with me until the grim reaper gets me.
Humair you and your dad are two very special people. Take care of your dad and my deepest apologies for what happened when we exchanged cars.
Thank you from the whole of my heart.
Joe.

12 de junho de 2026
Avaliação não solicitada
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Resposta da T W White & Sons - Orpington

Joe, we're so glad you felt our Orpington Mazda showroom team went above and beyond your expectations and that you've chosen to share your comments with others here, thank you.

Avaliado com 5 de um total de 5 estrelas

Another great service from TW White and…

Another great service from TW White and Sons! What is there not to like? Quick and easy booking a service with very polite and courteous staff, and that's after TW White had sent me a reminder - thank you! Next, I am fortunate enough for the lovely Humair to pick up my car on the day of service and return when finished. It's a total game changer.
Car returned fully serviced and gleaming as it was on the day I purchased it. Thank You!

11 de junho de 2026
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Resposta da T W White & Sons - Orpington

Yvette, we're glad to hear we delivered such a great Mazda servicing experience yet again. Thank you so much for your high rating.

Avaliado com 5 de um total de 5 estrelas

Good experience at Orpington

It seems like a well-run dealership - all interactions were friendly and professional making a smooth transaction. The sales people were helpful and didn't feel pushy at all.

28 de abril de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Tim, we're happy you found our Mazda showroom team to be so supportive during your experience here at TW Whites Orpington. We do hope we can be of assistance again in the future.

Avaliado com 4 de um total de 5 estrelas

Extremely friendly and enthusiastic…

Extremely friendly and enthusiastic sales team. Very thorough handover of car. All together a very pleasant experience

25 de abril de 2026
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Resposta da T W White & Sons - Orpington

Torquil, we strive to provide a top quality purchasing experience and are pleased to hear that you found it enjoyable, as it should be. We hope you're delighted with your Mazda.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, fair pricing

11 de junho de 2026
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Resposta da T W White & Sons - Orpington

Oleh, thank you for your 5 star servicing review.

Avaliado com 5 de um total de 5 estrelas

We are returning customers and would…

We are returning customers and would not go anywhere else. All the staff are polite, helpful and make you feel so welcome the minute you enter the showroom. Fantastic, thank you.

7 de maio de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Denise, thank you for sharing your experience of buying from our wonderful Mazda showroom team, and of course we look forward to welcoming you back for future visits to our TW Whites site.

Avaliado com 5 de um total de 5 estrelas

Really fantastic experience regarding a…

Really fantastic experience regarding a brake issue with my CX-5.
Simon and Steph went the extra mile to resolve the cars squeaking brakes.
Great service and credit to the dealership.

21 de maio de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Ian, thank you so much for your positive comments about our team, your satisfaction is our top priority, so we're glad you were pleased with the outcome.

Avaliado com 5 de um total de 5 estrelas

The staff at T W White & Sons

The staff at T W White & Sons, Orpington always deliver exceptional customer service.
They are very helpful and will go out of their way to ensure the customer is happy.
My car is serviced each year and I trust their mechanics implicitly and I would not leave my car in anyone else's hands.

14 de maio de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Linda, thank you for your kind words for our Orpington Mazda service team. We're happy to hear we've earned your trust over the years.

Avaliado com 5 de um total de 5 estrelas

We purchased used Mazda from T W White&…

We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as we did part exchange), the car was super clean, he went with us to a petrol station, showing us on the way what's what in the car, organised for us Road tax and even 5 day insurance. Aaron was happy to answer all the questions we had and we can't recommend this place enough to any Mazda buyer ! Thank you, Agata& Mirek

17 de maio de 2026
Avaliação não solicitada
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Agata, thank you, our team strives to deliver an excellent experience so we're glad you found this to be the case whilst buying one of our Mazda approved used cars. We do appreciate the recommendation.

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