T W White & Sons - Orpington Avaliações 

99
•
O TrustScore é 5 de um total de 5

4,8

Leesons Hill, BR5 2LF Orpington, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The best dealer servicing experience around as always, Thank you Louise and your team. Exceptional service from all at T W White & Sons. They went above and beyond to ensure my car service (and M... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service and MOT - Service booked in for Friday, car dropped off 16:30 Thursday before. TWW started work immediately, and called Friday mid morning, sooner than expected, having completed MOT, se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária de veículos motorizados
  2. também em
  3. Concessionária

Informação fornecida por fontes externas variadas

New & used Mazda car sales, servicing and parts in South London.


Informações de contato

  • Leesons Hill, BR5 2LF, Orpington, England, Reino Unido

  • 01689 664499

4,8

Excelente

O TrustScore é 5 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(99)

406 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The best dealer servicing experience…

The best dealer servicing experience around as always, Thank you Louise and your team.
Exceptional service from all at T W White & Sons. They went above and beyond to ensure my car service (and MOT) went smoothly.
The communication was excellent, the pricing was transparent with no hidden extras, and the car was returned running perfectly.
Refreshingly professional and pressure-free customer care.
Thanks to the whole team!

1 de outubro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Rob, thank you for taking the time to leave our Orpington service team this review of your latest experience with us. We're proud that it has always been of high quality, and we'll happily pass on your comments.

Avaliado com 5 de um total de 5 estrelas

Great company

Great company with lovely staff who are genuinely helpful and friendly. Wouldn’t go anywhere else

20 de agosto de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Alison, thank you for sharing your positive experience of our Orpington team over the years, it is appreciated.

Avaliado com 5 de um total de 5 estrelas

Excellent service

From selecting my new car to picking it up service was excellent.

17 de setembro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Clare, thank you for your praise and kind comments about our Mazda showroom team.

Avaliado com 5 de um total de 5 estrelas

Customer Service

I was particularly impressed with the customer service I received. Without exception everybody I spoke with was extremely helpful and courteous. I recently bought a car from this dealership and the client advisor could not have been more helpful and meticulous. I would certainly recommend T W White & Sons in Orpington.

17 de setembro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Andrew, your recommendation of our Mazda team is truly appreciated, thank you. We are always more than happy to assist you if anything else comes up.

Avaliado com 5 de um total de 5 estrelas

T W White I found this company very…

T W White I found this company very helpful. I bought my car from them. I wasn't at all pressured into buy a car. Which was very refreshing.
I would recommend them they are very good

5 de agosto de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Jean, we're glad you were impressed with our Mazda showroom team and very much appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Fantastic car purchasing experience…

Fantastic car purchasing experience which is a rare thing these days.
Very helpful friendly staff which made the process so easy and a joy.

17 de setembro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Jane, we always strive to provide a top quality Mazda purchasing experience in all our sites so are pleased to hear that you enjoyed your experience with our team.

Avaliado com 5 de um total de 5 estrelas

Great service when purchasing my Mazda…

Great service when purchasing my Mazda CX5, by bringing it to a branch closer to me. Lovely car and good buying experience.

12 de agosto de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Andy, we're pleased you had a great buying experience with us. TW Whites do have 3 Mazda showroom sites across the south-east so we were happy that in this instance we could make the sale more convenient for you.

Avaliado com 2 de um total de 5 estrelas

I have no problem with the actual…

I have no problem with the actual service, However as part of the service im supposed to have the car washed and cleaned,after taking it back to be cleaned for the second time, I still ended up having to pay to get it cleaned elsewhere.

10 de setembro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Gary, we're sorry you had this experience of our complimentary wash and vac following your service. It had been noted and steps have since been taken to improve the issue. We do appreciate all feedback.

Avaliado com 4 de um total de 5 estrelas

As usual the service was done well

As usual the service was done well, the staff were friendly and helpful and everything was on schedule. I am happy using T W White & Sons, Orpingto

10 de setembro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Alan, as a customer of our for many years, we're delighted that you remain pleased with the level of service received from our team. Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Very happy customer They are an amazing car dealership

They are an amazing car dealership. Polite and want to give you the best experience when purchasing a new car. I have now had 3 cars from the dealership.

3 de setembro de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Lesley, we really appreciate you taking the time to leave us this feedback about your most recent purchase from our Mazda showroom team.

Avaliado com 5 de um total de 5 estrelas

T W White leasing.

I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A satisfying and friendly experience from start to finish.

8 de julho de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Peter, we're happy you found our Mazda showroom team to be so supportive during your experience with us. We look forward to welcoming you back for servicing.

Avaliado com 5 de um total de 5 estrelas

Warm reception from the team and a…

Warm reception from the team and a phone call to inform me when it was done
Plus a lovely car wash as well

20 de agosto de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Christine, thank you for taking the time to let our service team know how they did. We look forward to the next time.

Avaliado com 5 de um total de 5 estrelas

Simon was so helpful and made buying my…

Simon was so helpful and made buying my new car easy!

6 de julho de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Jo, we are very happy our Mazda showroom team provided you with such a positive experience. We do hope we can be of assistance to you in the future.

Avaliado com 5 de um total de 5 estrelas

This was my first experience with this…

This was my first experience with this company. The service I received was excellent step by step and detailed of what was needed and what needs to be done

20 de agosto de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Thank you for taking the time to let our servicing team know how we did. We are always more than happy to assist if anything else comes up.

Avaliado com 5 de um total de 5 estrelas

Great service

Really friendly staff and great service

20 de agosto de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Cliff, thank you for sharing your positive experience of our servicing team.

Avaliado com 4 de um total de 5 estrelas

Service Plan

When I purchased the vehicle I indicated that I would be interested in purchasing a Service plan. The vendor said he would send it to me. Unfortunately he was killed some days later. Since, at present, I am not in the UK my friend contacted Mazda on my behalf and was informed that they would send me the required documentation. At present I have received nothing and no longer have any interest in purchasing a Service Plan. Other than this my experience at the Mazda dealership was very good.

16 de maio de 2026
logotipo da T W White & Sons - Orpington

Resposta da T W White & Sons - Orpington

Arthur, we do apologise that your service plan was not sorted out for you at the time, these were difficult and unusual circumstances. We're pleased that the rest of your purchasing experience was a good one.

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