Thank you to the staff at Vets Now in Bristol on Zetland Road for taking care of my dog Goofy ;) You are amazing.
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Veja o que dizem as avaliações
Both the vet I saw in the emergency visit, and receptionists, were friendly, sympathetic and very efficient. Every action reassured me that my dog was in good and caring hands.
A empresa respondeu
I would rate below zero if I could. Stay away. If your dog has something serious go immediately to Langford and don't waste your time. No diagnosis, no clue, no further investigations. I only write th... Ver mais
A empresa respondeu
Excellent Care for my beloved pet pooch. She received the most thorough examination and gentle care. Thankfully she is still with us and although it is expensive to use the Out of Hours service, I... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Vets Now - Bristol
Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Informações de contato
32 - 34 Zetland Road, Redland, BS6 7AB, Bristol, Reino Unido
- 0117 239 3121
4,6
Excelente
104 avaliações
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Thank you to the staff at Vets Now in…
Thank you to the staff at Vets Now in Bristol on Zetland Road for taking care of my dog Goofy ;) You are amazing.
8 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Both the vet I saw in the emergency…
Both the vet I saw in the emergency visit, and receptionists, were friendly, sympathetic and very efficient. Every action reassured me that my dog was in good and caring hands.
6 de setembro de 2026
Resposta da Vets Now - Bristol
We are so pleased to hear that our team at Vets Now Bristol provided such friendly, sympathetic, and efficient service during your emergency visit, Diane. It's wonderful to know that you felt reassured your dog was in good and caring hands.
Really great service in the early hours…
Really great service in the early hours of the morning. Everyone is very friendly and even sorted out the insurance for me.
31 de agosto de 2026
Resposta da Vets Now - Bristol
We appreciate you sharing your experience. We're so pleased to hear that our team at Vets Now Bristol was friendly and helpful, even in the early hours, and that we could assist with the insurance.
Very caring and helpful staff
Very caring and helpful staff. Treated my elderly cat very gently and sorted out her problem.
5 de julho de 2026
Resposta da Vets Now - Bristol
Hi Susan, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Excellent Care
Excellent Care for my beloved pet pooch. She received the most thorough examination and gentle care. Thankfully she is still with us and although it is expensive to use the Out of Hours service, I could not fault them. I cannot recall the name of the vet that saw her, he was a very pleasant young man who displayed lots of sympathy and an honest opinion and diagnosis of her condition. Very reassuring. They also followed up promptly with my registered vets practice as they called me at 8.00am the following morning for a debrief of the situation and to discuss my dogs onward care..
28 de junho de 2026
Resposta da Vets Now - Bristol
We are so pleased to hear that your beloved dog received such thorough and gentle care during a worrying time. It means a great deal to us that our team provided a reassuring experience, and we are glad that our out-of-hours service was able to offer the support you needed. We always aim to provide clear communication and a seamless handover with your registered veterinary practice for continued care. Thank you for sharing your positive feedback.
An emergency vet that preforms in an…
An emergency vet that preforms in an emergency. Phoned and appointment straight away. Drove straight there. No waiting seen straight away. Life saving care given to Darcy. Can’t fault it. Lots of phone calls to keep me updated. The Bupa of emergency vets. Thank you and Darcy says Thank you
13 de junho de 2026
Avaliação não solicitada
Resposta da Vets Now - Bristol
We are so glad our team could provide such good care for Darcy. We appreciate you sharing your positive experience and kind words. We hope Darcy is recovering well. Thank you
Very professional and kind staff
Very professional and kind staff. Our pet was seen very quickly. Explanations were given so we could understand them. Medicine we had to give was explained very well
8 de junho de 2026
Resposta da Vets Now - Bristol
Hi Angie, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Resposta da Vets Now - Bristol
We appreciate your kind words and are so glad we could help you at Vets Now Bristol
Enforced payment of insurance claim administration fee
No complaints about the service and grateful for vets being available out of hours - however was given a collar that was not big enough and the receptionist insisted I paid a £35 fee for ‘administration’ of insurance claim regardless of whether I administered my own claim or vets now did it - they were adamant it was compulsory when it materialised subsequently it was actually optional. I have registered a complaint and requested refund and await a response …….
6 de maio de 2026
Resposta da Vets Now - Bristol
Hi Sarah, we’re sorry to hear you’re unhappy after visiting to Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.
Really impressed with the kindness…
Really impressed with the kindness shown when I was scared for my pet, was seen quickly, and the person dealt with my pet in a timely and professional manner. I am very happy with the service I received. 5*
30 de abril de 2026
Resposta da Vets Now - Bristol
Hi Toni, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Was told by a different vet my cat…
Was told by a different vet my cat wouldn't make it till Monday and was best to pts however vet now saved my boy and gave him a clean bill of health and I couldn't be more grateful they went above and beyond to make sure he gets the correct medication for his condition to improve the quality of life he has.
6 de abril de 2026
Resposta da Vets Now - Bristol
Hi Tai, thank you so much for sharing your experience. It means a lot to us. I hope your cat is feeling much better now
We were seen quickly and treatment was…
We were seen quickly and treatment was excellent
24 de fevereiro de 2026
Resposta da Vets Now - Bristol
Hi Jane, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Resposta da Vets Now - Bristol
Hi Jennie, thank you for your positive feedback. We're so glad to hear our team could help. We hope you have a great day.
Wonderful Staff
Anxiety was eased, staff were so lovely, very helpful and we are so grateful!
Hattie was incredible and so was the lovely receptionist with purple hair - thank you!
8 de fevereiro de 2026
Resposta da Vets Now - Bristol
Hi Imi, we're so glad to hear that our Bristol team supported and eased your anxiety. We appreciate your kind words and are grateful for your positive feedback regarding our services
Excellent service over the phone and in…
Excellent service over the phone and in the practice.
17 de janeiro de 2026
Resposta da Vets Now - Bristol
We're glad you received excellent service, both over the phone and in the Vets Now Bristol practice. Thank you for your positive feedback!
Resposta da Vets Now - Bristol
Good morning Amy, we're happy you had such a wonderful experience with our team at Vets Now Bristol. Thank you for your positive feedback when you recently visited us
Resposta da Vets Now - Bristol
Hi Rachael, thanks so much for your positive feedback. We really appreciate it.
Amazing service
Amazing service . The receptionist was lovely & friendly and the lady vet that we saw was absolutely fabulous. Very professional, she explained things thoroughly and was very reassuring.
Myself and my partner were very impressed.
9 de dezembro de 2025
Resposta da Vets Now - Bristol
Good morning, firstly we appreciate your wonderful feedback We're so glad that you found our service impressive and that our team was able to provide a reassuring and professional experience.
Such a kind team who took so much time…
Such a kind team who took so much time to talk through the issues and reassure us. We didn't feel rushed at all. Thank you!
7 de novembro de 2025
Resposta da Vets Now - Bristol
Hi Kitty, we appreciate you sharing your positive experience. We are so glad our team provided reassurance and took the time needed to assist you!
Kind treatment of our elderly…
Kind treatment of myself & our elderly dog. Good advice and information promptly sent to our regular vet for follow up
5 de novembro de 2025
Resposta da Vets Now - Bristol
We're happy to hear that we provided kind treatment for you and your dog and that you found our advice and information was helpful to you and helped your daytime vet with the follow up in this case
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