Vets Now - Bristol Avaliações 

104
O TrustScore é 4.5 de um total de 5

4,6

32 - 34 Zetland Road, Redland, BS6 7AB Bristol, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thank you to the staff at Vets Now in Bristol on Zetland Road for taking care of my dog Goofy ;) You are amazing.

Avaliado com 5 de um total de 5 estrelas

Both the vet I saw in the emergency visit, and receptionists, were friendly, sympathetic and very efficient. Every action reassured me that my dog was in good and caring hands.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I would rate below zero if I could. Stay away. If your dog has something serious go immediately to Langford and don't waste your time. No diagnosis, no clue, no further investigations. I only write th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent Care for my beloved pet pooch. She received the most thorough examination and gentle care. Thankfully she is still with us and although it is expensive to use the Out of Hours service, I... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço Veterinário de Emergência
  2. Veterinário

Sobre Vets Now - Bristol

Escrito pela empresa

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Informações de contato

  • 32 - 34 Zetland Road, Redland, BS6 7AB, Bristol, Reino Unido

  • 0117 239 3121

4,6

Excelente

O TrustScore é 4.5 de um total de 5

104 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(104)

1.950 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really responsive and fast to treat my…

Really responsive and fast to treat my cat in an emergency. They were also warm and caring.

24 de outubro de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Chloe, we are so glad we could provide prompt, compassionate care for your cat. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Emergency vist

I visted the out of hrs with my very poorly pet isabella gibson on 26. 10.25.The whole team from receptionist to nurses to vet himself were kind professional. I have visted twice before and happy with there seevice.

26 de outubro de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Jessica, we're happy to hear that the team provided kind, professional care for your pet. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

It was very quick

It was very quick, friendly and efficient

23 de setembro de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Jo, many thanks for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Thank you for the support

Attentive and really cared for my babe

9 de setembro de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Good afternoon Matt, we're so glad your pet received such attentive care from our team. Thank you for sharing this positive experience!

Avaliado com 5 de um total de 5 estrelas

Quick, helpful assistance

The receptionist made me a cup of tea and took my insurance info, I was seen quickly, vet did a thorough exam and gave me a clear explanation if his diagnosis and what I should do next. They have a cat waiting area to keep them separate (although there were no dogs there at the time).

9 de setembro de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Good afternoon Nat, we're happy to hear that you had a positive experience! It's great to know that you were seen quickly and found the explanation helpful. We appreciate your feedback about the separate cat waiting area.

Avaliado com 1 de um total de 5 estrelas

I would rate below zero if I could

I would rate below zero if I could. Stay away. If your dog has something serious go immediately to Langford and don't waste your time. No diagnosis, no clue, no further investigations. I only write this because if your dog is seriously sick you do the right thing. Sadly in the UK there is little competence. Don't waste time with local vets and do serious annual checks (X-rays or ultrasounds).

23 de junho de 2025
Avaliação não solicitada
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi there, we’re sorry you’re not happy with the service you received at Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and highlighting your concerns.

Avaliado com 5 de um total de 5 estrelas

very good experience,and lovely staff

it was an overall good experience I felt listened to and my puppy was examined well the vet was very nice and knew exactly what I was trying to say,we got treated and medication and was soon able to go home,the wait wasn't too bad for it being a busy clinic with lots of poorly pets ,I was even able to ask the Zetland road side of it questions about metering and they were very helpful,

1 de setembro de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Julie, thanks so much for your positive feedback. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Excellent emergency vet

I had a really great vet who we saw within 30 minutes of my call, and who gave me really clear information every step of the way. She was really great with my cat and she was really supportive in the decision-making process about what to do next without making me feel pressured into any decision. In the end we made the right call and my cat made a full recovery in the next 48 hours without having to stay in overnightand I'm so grateful to her!

23 de agosto de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

We're happy to hear that your cat received excellent care and recovered quickly. It's wonderful to know that you felt supported and well-informed throughout the decision-making process. Thank you for sharing your positive experience!

Avaliado com 5 de um total de 5 estrelas

A very good service

A caring team. Very careful handling of my nervous dog. Giving support to pet owner's during the most stressful of times.

25 de agosto de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Patricia, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 1 de um total de 5 estrelas

Unprofessional

I have used the vet on several occasions, the majority of the staff are rude and no consideration or compassion for the pets or the owners needs.

7 de agosto de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Gemma, we’re sorry to hear you’re unhappy after visiting to Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com highlighting your concerns & indicating which clinic you attended, your pet’s name, the first line of your home address & postcode.

Avaliado com 5 de um total de 5 estrelas

We were reassured by the vet who saw…

We were reassured by the vet who saw Sunny. She was lovely and very caring. Sunny is doing well. The nurse was lovely too. The only thing was the cleaner who let I us in was quite offhand. But our experience was very positive and I would like to thank the vet and nurse that saw Sunny

5 de agosto de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Claire, thank you for your review. We are glad we were there for you when you needed us the most. It's wonderful to hear that Sunny is doing well. Take care.

Avaliado com 4 de um total de 5 estrelas

We couldn’t have asked for better care

We couldn’t have asked for better care, the staff were great and looked after my pet amazingly. The only fault we would have is the prices.

22 de julho de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Emily, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

Avaliado com 5 de um total de 5 estrelas

I'm sorry I do not know the vet's name…

I'm sorry I do not know the vet's name but she was amazing . She put me and my little girl Dolly at ease and most importantly has made little Dolly feel so much better

20 de julho de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Leanne, we really appreciate you taking the time to leave us a review. We’re glad you were happy with the service provided by our team.

Avaliado com 5 de um total de 5 estrelas

Thank you for being there for Fifi

Fifi my dog got attacked by a dog off lead.
Her throat was ripped open and bleeding heavily. Thanks to Phoebe the vet and Emily the vet nurse who attended to Fifi being so gentle and and kind to both of us
After surgery Fifi returned home the next day and is improving each day ( as I am)
Thanks girls

19 de junho de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Jo-Anna, Thank you for taking the time to leave us a review. We will be sure to pass this amazing feedback to the team. Have a lovely day.

Avaliado com 5 de um total de 5 estrelas

Saving my Leo

I had absolutely fantastic support and care on Sunday 25th May when we bought our little Yorkie in after eating mould. The staff were amazing and reacted so quickly to our Leo! Thank you for caring for him and saving him.

25 de maio de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Angela, we really appreciate you taking the time to leave us a review and we're glad to hear you were happy with the service provided by our team. Have a lovely day.

Avaliado com 5 de um total de 5 estrelas

I was looking after my friend's dog on…

I was looking after my friend's dog on bank holiday Monday,. I was able to speak to somebody immediately, also booked into vets three minutes away, I didn't have to wait long at all and was given good news.

26 de maio de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Lisa, thanks so much for your positive feedback. We really appreciate it.

Avaliado com 4 de um total de 5 estrelas

Bank holiday weekend so was worried…

Bank holiday weekend so was worried wouldn’t get appointment but was open, friendly staff, vet was very helpful

27 de maio de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi Michael. We're glad we were there to help you and your pet when you needed us most. Take care.

Avaliado com 5 de um total de 5 estrelas

fantastic

fantastic, caring, very professional staff

5 de maio de 2025
logotipo da Vets Now - Bristol

Resposta da Vets Now - Bristol

Hi David, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

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