Vets Now - Hospital Glasgow Avaliações 

Excellent support from my first phone call to arriving at the hospital, triage was carried out promptly and a vet assigned. At every stage our cat received excellent. Every member of the team, reception staff, nurses and vets were exceptional.

Staff were so friendly and fast!!
🙏

Staff very caring

Aimee in the glasgow vets was absolutely outstanding with our dachshund , she seen her straight away had a great bond with her and it made my anxious dog very comfortable.

She was absolutely amazing with bailey and explained everything to us and i can’t thank her enough .

She really is such an amazing human .

Cannot thank Aimee Hope and all the other staff involved in my cat olivers care over the last three days enough.
From admission to discharge, first class service and amazing communication which really helped alleviate my anxiety.
Professional, helpful and friendly. All aspects of Olivers care explained clearly and time given for queries.
Nothing was too much trouble. Would recommend

Both vets my cat seen where amazing. She had to spend the night so staff changed over. Wish I could say the same for the receptionist who checked us in. Made me feel really stupid. Spoke to me like a child.

Can’t thank them enough! People who really do care about animals and not money. I found myself at a dead end when my usual vets emergency line asked for payment up front then to claim back the insurance. I’m on disability money and do not have that type of money lying around. I wasn’t made to feel any type of way when I told them my situation and they even helped me claim through my insurance. The ladies at reception were so caring and sympathetic towards my dog Tucker. Made to feel at ease and the vet was absolutely spot on, so full of knowledge on everything I asked about. Once again I am so so greatfull for this place and thank you again!!

They did amazing with my boy, took great care of him and did everything they could for him, they were there for me and my partner as well and answered any questions we had.

Vet and all staff really helpful and informative, waiting wasnt the best , however understand the system put in place

Our dog Cooper was transferred from our own vets to here because they don’t do the 24hr care. We took him over and they were expecting us. The clinician was very knowledgeable and informative. She came over as very confident which we appreciated because we were so worried. We knew he was in good hands. We were informed of tests, scans he would be receiving and costs. We called in the morning and the nurse taking care of him during the night was very happy to come to the phone and tell us how his night went. The clinician that came on duty in the morning called us about 8:45am to ask us to come and pick him up at 10am. I put the phone on loud speaker when she was explaining everything, but we struggled to understand her due to her accent. We decided to speak about it when we got there. It was thick with fog in Glasgow and the traffic wasn’t moving at all in some parts. We called ahead to say we were sorry but we’d be 20 minutes late. The clinician came out with Cooper and spoke to us for a few minutes at the door. We only got bits of what she was saying and she said you are late. I explained about the fog but we didn’t think she was too happy with us. It was £1000 and we we had no idea if he got all the tests and scans we were told about and we asked how high was the pancreatitis graded. She said I told you already, it was high. We chose to speak to our own vet as we got the part that our vet had been updated. He was due to go back and spend the day with them. We are very grateful for all the care he received. It was just the one that came on duty in the morning. I just wouldn’t like to have that person again.
After spending the day in our own vet he was allowed home with us.
Thank you very much for taking care of our wee Cooper. He was very well looked after all night.

We had to make emergency trip for our dog Alfie who was having cluster seizures last week. The care that Alfie got was incredible. The staff not only put our anxious pet at ease but also us. Thank you.

Amazing staff, had to take our wee one in, emergency appointment, seen straight away, we had to leave him overnight and the staff were great, giving plenty of updates and giving us peace of mind knowing he was being well looked after and fussed over.
Can’t thank them enough for looking after him 💕💕💕

Very quick app and efficient smooth and helped out our dog and reassured us.

Had to take my 16 year old cat in after he suffered an adverse reaction to a vaccine.

Had to wait a while for him to be seen but the vets and nurses were very good once they got to him. It was a Saturday night though.

My cat was fine after a few injections and he was home again 2 hours after he was brought in.

Most professional and informative

I've had to visit Vets Now several times over the last few years either as an emergency or seeing the specialists.
They have been fantastic dealing with my 2 cats. I've been seen promptly either being triaged by a nurse or seen by the vet and it has made my emergency visits that bit less stressful.
Robin and Gillian were especially great on Tuesday when I came with my cat.

Thank you

Speed of service in excellent facility with caring staff.

I took my cat to you on Sunday after he cut his paw, which was bleeding heavily. While I appreciate the prompt initial care, I am disappointed with the overall treatment he received.
The vet described the wound as "slightly larger than a paper cut" and recommended gluing instead of stitches to avoid sedation. When asked specifically if the wound would likely bleed again, I was assured it wouldn't.
The following morning, my cats wound began bleeding again, meaning another trip to our local vet. They found the wound to be deep and painful for him. They sedated and stitched him, which should have been done initially to prevent further distress and another expensive vet visit.

My dog Teddy was rushed into hospital after unexpectedly falling critically unwell. Without the care the girls gave my boy, he wouldn’t be here with me today. Massive thankyou to Claire, Emily and the team.

You have mended my broken heart. I have my boy back on my arms once again.

Hope you enjoy the chocolates.

Many Thanks

Teddy McAuley and Ashley McAuley

Xxxx