Vets Now - Hospital Glasgow Avaliações 

392
•
O TrustScore é 4.5 de um total de 5

4,6

123-145 North Street, G3 7DA Glasgow, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just wanted to say a huge thank you to the whole team. Sadly, we recently had to say goodbye to our wee boy, but the care, kindness and compassion shown to us made such a heartbreaking experienc... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Had to wait over an hour and 30mins to see someone who came in examined my dog then said there only a nurse and you,ll have to wait another period to see a vet. Bearing in mind this is an out of o ho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service we had a stray parakeet come in very poorly call vet gave us advice told us to bring him threw sadly died but staff were amazing thank you for your support

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The vet and staff were amazing with boss, they took him in to a room tk stop him getting overwhelmed and agitated and preventing any more seizures, they really listened and checked him over, gave him... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço Veterinário de Emergência
  2. também em
  3. Veterinário

Sobre Vets Now - Hospital Glasgow

Escrito pela empresa

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

392 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(392)

1.962 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The service

The service, professionalism and compassion of staff was remarkable.

24 de março de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 1 de um total de 5 estrelas

All about money making

19 de março de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Flo, I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.

Avaliado com 5 de um total de 5 estrelas

Vets Now Glasgow

Friendly helpful staff, great vet who listened and then put forward treatment options in a patient and understandable way. Took great care of my daughters dog who had 5 weeks prior given birth to a litter of puppies. Explained costs clearly. I was very worried about our dog, but the great staff immediately helped calm my fears and I felt confident that my daughters dog was getting the best possible care.

18 de março de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Shelagh, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Received out bunny oreos nose print…

Received our bunny oreos nose print card..fur in keyring and plant seeds today..ty so much much appreciated
They tried to save him so ty again

8 de março de 2025
Avaliação não solicitada
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Kathryn, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.

Avaliado com 5 de um total de 5 estrelas

They did not hurry us and spent time…

They did not hurry us and spent time checking the dog before we left.

9 de março de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Mhairi, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

Avaliado com 5 de um total de 5 estrelas

Perry has been in for a knee op and the…

Perry has been in for a knee op and the vets have kept us updated every step of the way

27 de fevereiro de 2025
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Resposta da Vets Now - Hospital Glasgow

HI, I’m so happy we could be there for you and that we were able to help your pet.

Avaliado com 5 de um total de 5 estrelas

Saved my Dogs life and were so kind to…

Saved my Dogs life and were so kind to me, and him

18 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Mandy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your dog. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Empathetic and prompt out-of-hours care

On a Sunday morning, we noticed there was something wrong with our cat's toe. Our regular vet's office was closed, and we weren't sure what to do. Our vet partners with Vets Now, and we used the web chat on their site to reach out and explain the situation. They advised that we come in, so we brought our cat in immediately. We were seen promptly, and the nurse was incredibly friendly and patient. They listened carefully to our concerns, very quickly assessed the problem, and identified that the issue was a split claw. The nurse clipped the nail down safely, and we were on our way shortly. It was such a relief to get it taken care of so quickly and efficiently and with such care!

16 de fevereiro de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Marissa, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your cat. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Staff helpful & friendly

14 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Annie, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Very professional reassuring service…

Very professional reassuring service all round.
Thank You

10 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Jac, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Staff very helpful and patient

Staff very helpful and patient. Was given good advice and didn’t wait long to be seen by triage and vet when I arrived. It was quiet thankfully. All staff lovely with me and my dog.

10 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi, thanks for taking the time to leave us a review. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Amazing place and staff

1st class treatment for my pet and staff kept us well informed at every stage

7 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Iain, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Was great to see a vet very quickly

Was great to see a vet very quickly. Professional and friendly he gave me clear information and confidence not to worry

2 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi there, many thanks for your kind review. I'm glad we could be there to help.

Avaliado com 5 de um total de 5 estrelas

Bella

I had to take my wee dog into vets hospital in Glasgow as an emergency. And from the first call to them . To going in and getting my wee dog seen to. Was first class . Everyone was very caring about the situation and they were in total professional in the service they provided for my wee dog and Also looking after myself .

2 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Gerard, thanks so much for your positive feedback. We really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Staff were all very friendly and…

Staff were all very friendly and helpful. The procedure was clearly explained to me and everything went smoothly. Our dog is recovering well.

2 de fevereiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Fiona, thanks for taking the time to leave us a review. We’re glad we could help you and your dog. Have a lovely day.

Avaliado com 5 de um total de 5 estrelas

Dexter/ Holly

First time using Vets Now as I'm.looking after a 12 year old Border Collie called Holly, the Vet who treated Holly was fantastic and so patient and kind with.not only Holly but myself. The vet explained everything so well to me a great thanks to.all staff at Vets Now.

22 de janeiro de 2025
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Resposta da Vets Now - Hospital Glasgow

Hi Marjory, thanks for your kind words. We will be sure to pass this feedback onto the team. Have a lovely day!

Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication, knowledgeable and very kind.

10 de janeiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Susan, we really appreciate you taking the time to leave us a review.

Avaliado com 4 de um total de 5 estrelas

Seen quickly and excellent service…

Seen quickly and excellent service given by the vet and vet nurse.

6 de janeiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Katie, we really appreciate your kind words. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Can’t recommend enough!

I can’t thank Pets Now enough for saving my chihuahuas life on Christmas night, I couldn’t recommend them enough. They treat the pets as if they are their own, so friendly and caring. I will be forever grateful.

6 de janeiro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Sarah, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 4 de um total de 5 estrelas

Lifesaving.

Within a few moments just before christmas, one of our young dogs, became very ill, very fast. Thinking it was twisted stomach, we called, and after redirection to Vets Now, we drove the 40 min to Glasgow with him. Everyone was very nice, calming, reassuring and positive. My beloved dog was treated wonderfully, and the outcome has been positive. The resulting incision is clean, and was remarkably well done. My only concern, was that twice, before and after the xray to confirm twisted stomach, we were given the option of taking him home. Which I felt was very weird. Had I not have had previous knowledge of how dire and deadly the condition was, I might have been stupid enough to do that, and ended up with a dead dog. While I understand giving clients options, there was no real explanation of the reality of the prognosis of twisted stomach, however, I did not ask for one, being previously aware of the condition.
Other than that, the care and concern for both owners and pet, was exemplary and we are very thankful to have our boy back.

25 de dezembro de 2024
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Melanie, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

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