Vets Now - Hospital Glasgow Avaliações 

390
•
O TrustScore é 4.5 de um total de 5

4,5

123-145 North Street, G3 7DA Glasgow, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just wanted to say a huge thank you to the whole team. Sadly, we recently had to say goodbye to our wee boy, but the care, kindness and compassion shown to us made such a heartbreaking experienc... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Had to wait over an hour and 30mins to see someone who came in examined my dog then said there only a nurse and you,ll have to wait another period to see a vet. Bearing in mind this is an out of o ho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service we had a stray parakeet come in very poorly call vet gave us advice told us to bring him threw sadly died but staff were amazing thank you for your support

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The vet and staff were amazing with boss, they took him in to a room tk stop him getting overwhelmed and agitated and preventing any more seizures, they really listened and checked him over, gave him... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço Veterinário de Emergência
  2. também em
  3. Veterinário

Sobre Vets Now - Hospital Glasgow

Escrito pela empresa

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

390 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(390)

1.938 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Yous wer great with zeus

28 de março de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Mr Murphy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and Zeus. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Very helpful and nice

Very helpful and nice

3 de março de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We are happy to hear that you found our service at Vets Now Hospital Glasgow was helpful to you, and we appreciate your kind words.

Avaliado com 1 de um total de 5 estrelas

Misdiagnosis

Unfortunately treated a wound infection as an allergic reaction, so made no difference and still had to visit vet in the morning. Expensive and frustrating.

21 de março de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi there, thanks for sharing your experience at Vets Now Hospital Glasgow pet emergency service. What you’ve described sounds very unusual and we’d really like the opportunity to look into this further for you. Would you like to discuss this case further with a member of our team? If so, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address.

Avaliado com 5 de um total de 5 estrelas

Very helpful

The staff on reception were very helpful and friendly and the nurse and vet that we saw took time to explain there process of treatment for my dog. They were patient with us and answered all our questions.

10 de março de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hello Aileen, we’re delighted to hear your feedback—thank you for taking the time.

Avaliado com 5 de um total de 5 estrelas

Help...where needed.

Our cat was unfortunately taken in to Vets Now with a urinary obstruction...
Their reassuringly service was heart felt by us. Seeing our Niko in such distress, like with all animal lovers, weighed heavy on us.
And now Niko is back to his old self, thanks to the lovng care provided by Vets Now.
So, thank you again.
Xxx

10 de março de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Thank you for the lovely feedback, Zulfrina. We’re so pleased we could help you and Niko.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff on reception,vets…

Very helpful staff on reception,vets were excellent,they provided,clear information on the procedures they would be carrying out ,and made sure we understood everything,and our little elderly dog Chica was happy to go off with them for her investigations.

1 de março de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Excellent

We and our cat were treated with the utmost compassion and kindness, were given a full and thorough consultation before and after the procedure and all our questions were treated as valid and answered with clarity and sensitivity. We couldn't be more grateful.

26 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We appreciate you sharing your experience. We're so glad that your cat received compassionate care and that we could answer your questions with clarity and sensitivity. Thank you

Avaliado com 5 de um total de 5 estrelas

The staff and vets were really lovely…

The staff and vets were really lovely and helpful and gave my cat a thorough check before they let him home.

23 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Sandra, thank you for your positive feedback. We’re glad you were happy with the service provided by our team. Have a lovely day!

Avaliado com 5 de um total de 5 estrelas

Friendly, calm and helpful staff.

Marley was taken quickly. He was checked properly with his diabetes and his heart. The vet explained evetything to me if I took Marley home but she gave me the choice to leave Marley over night incase he got worse. In yhe end he was fine and just loved the attention off all the staff in ICU.

23 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Theresa, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service. All the best to you and Marley.

Avaliado com 5 de um total de 5 estrelas

TPLO surgery and good success so far.

Fantastic with our wee dog who had TPLO surgery. Highly recommend the fixed price option. Hefty but worth it.

21 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Annemarie, thank you for your positive feedback. We're so pleased to hear we could help your dog, and hope they are recovering well. Have a lovely day.

Avaliado com 5 de um total de 5 estrelas

The vets were really good and I knew…

The vets were really good and I knew ted was in safe hands

16 de janeiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Tracy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and Ted. Have a great day.

Avaliado com 5 de um total de 5 estrelas

I wasn't there for long was just to…

I wasn't there for long was just to drop off and collect my dog but the staff I met were great. Between them and the vets at PDSA they made sure my boy came back to us when everything was against him!!

16 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Laura, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Avaliado com 5 de um total de 5 estrelas

Top class vet and staff always puts…

Top class vet and staff always puts dogs first

14 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Linda, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Seen within an hour of phoning…

Seen within an hour of phoning excellent staff

8 de fevereiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Pauline, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Avaliado com 5 de um total de 5 estrelas

Excellent treatment

Very well looked after and reassured by all the vet’s advice.

27 de janeiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Kath, thank you for your positive feedback. We're glad we could look after you and your pet. Have a lovely day!

Avaliado com 5 de um total de 5 estrelas

Toby's hospital stay

I cannot thank the team at Vets Now who took care of Toby while he was unwell. They carried out a thorough investigation and I am so glad Toby as returned to his usual self. They also kept me up to date with all the procedures they carried out and kept in contact with me throughout his stay in hospital

12 de dezembro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi there, we’re delighted to hear your feedback, so thank you for taking the time to leave us a review. It was a pleasure to help Toby and we're so glad to hear he's back to his usual self. Have a lovely day.

Avaliado com 1 de um total de 5 estrelas

we attended with our dog

we attended with our dog, where charged a £35 admin fee for our insurers to contact them in order to get the bill details as the refused to give us a bill, this illegal and a bill must be given for anything that is paid for, but they refused, a clever way of making extra money

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Hi Will, the veterinary surgeon is making a professional declaration that, to the best of their knowledge and belief, all information provided on the form is true and complete and that the fees charged are no more than the fees they would normally charge their clients. Completion of the form is more than an act of administration, rather a professional statement, similar to a doctor’s letter for example, which would be required to verify information given to an insurance company. As such, completion of the form attracts a fee.

If you would like to discuss this further then please email customersupport@vets-now.com with the details

Avaliado com 5 de um total de 5 estrelas

Happy with care recieved at emergency vet

My pet took ill late in the evening, from first contact on the phone, staff were polite, kind and considerate. My pet was seen promptly and well taken care of. We were kept informed throughout and they even organised for him to see a specialist elsewhere

23 de dezembro de 2025
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

Good morning Gill, we appreciate you taking the time to leave us such positive feedback. We're so glad your pet was well taken care of, and that our team at Vets Now Hospital Glasgow were kind and helpful during a stressful time.

Avaliado com 5 de um total de 5 estrelas

Exceptional service and care cant thank…

Exceptional service and care cant thank you enough for saving my wee Frankie's life.

20 de janeiro de 2026
logotipo da Vets Now - Hospital Glasgow

Resposta da Vets Now - Hospital Glasgow

We are so glad we could help Frankie Thank you for your kind words; we appreciate your positive feedback and are grateful for your trust in our team at Vets Now Hospital Glasgow.

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