Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment... Ver mais
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Localização
Trocar localizaçãoPenguin House, KY11 8SG Dunfermline, GB
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Veja o que dizem as avaliações
£295.00 out of hours consultation cost is extortionate. I understand it would be more expensive than normal hours, but a debt collection agency if not paid within 30 days is disgusting. They have yo... Ver mais
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The video consultation enabled the vet to see the issue and reassure us that we could wait until the next morning to see our own vet. Our own vet confirmed the video vets diagnosis. Overall our bill w... Ver mais
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Was on holiday with our dog who started biting at the base of his tail and made it red raw. Rang a local wet who weren't that helpful and couldn't help, Rang a second vet who arranged a video call, th... Ver mais
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Detalhes da empresa
Sobre Vets Now - Video Vet
Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Informações de contato
Penguin House, KY11 8SG, Dunfermline, Reino Unido
4,7
Excelente
513 avaliações
Pede aos clientes que avaliem
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Brilliantly efficient
Brilliantly efficient, useful and reassuring service. Very much recommended.
27 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Joanne, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Resposta da Vets Now - Video Vet
Hi Simon, thanks so much for your positive feedback. We really appreciate it.
Was very reassured Ethel doing well…
Was very reassured Ethel doing well thank you so much
30 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Kathy, thanks for taking the time to leave us a review. I'm glad to hear Ethel is doing well. Have a good day.
Resposta da Vets Now - Video Vet
Hi Victoria, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Possibly Saved my dogs life
With the huge prices just to get in the door at an emergency vet I was debating whether to wait or take my wee man up.
When I seen this priced at just £24 I thought this was the way to know for sure. After the video call I was reccomend to take him straight to a vet where he was kept overnight on a drip and is now only starting to come around.
If it wasn’t for this I can’t say for sure if I would’ve went to vets or tried to wait it out so I am very thankful.
26 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Gary, we really appreciate your kind words and we are glad we could be of service to you when you needed us.
Resposta da Vets Now - Video Vet
Hi Rebecca, thanks so much for your positive feedback. We really appreciate it.
Knowledgeable, friendly, easy to use.
The vet, Louisa, was knowledgeable, friendly, easy to talk to, listened carefully and gave excellent advice about a remedy for my cat.
25 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Peter, thanks for taking the time to leave us a review. We really appreciate it. We’ll be sure to pass on your encouraging feedback to our team. Your feedback is useful as it helps us understand what’s going well and identify areas for potential improvement.
Resposta da Vets Now - Video Vet
Hi there, thanks for taking the time to leave us a review. We really appreciate it.
Resposta da Vets Now - Video Vet
Hi, thanks for your review. We really appreciate it.
Resposta da Vets Now - Video Vet
Hi Alison, thank you for your positive review. We’re glad you were happy with the service provided by our team.
Overall very good
Overall, video appointment was good, though it took two attempts and a phone call to resolve technical problems
20 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Mrs Jones. I'm sorry to hear about the technical problems you had, but we're glad you managed to get the help you needed. Enjoy your day.
Great Service
It was really helpful to be able to get out of hours advice over video chat, helped avoid a trip to the emergency vet clinic. The vet I spoke to was very helpful.
16 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Charlotte, thanks so much for your positive feedback. We really appreciate it.
Really friendly and helpful and able to…
Really friendly and helpful and able to put me in touch with a local vet that could provide the best treatment for my cat.
14 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Angela, many thanks for your kind review. I'm glad we could be there to help.
Ist time I have used Vets Now and will…
Ist time I have used Vets Now and will be recommending to others. Excellent service. 5 stars from me to Elizabeth MacD.
12 de maio de 2024
Resposta da Vets Now - Video Vet
Hi there, we really appreciate your kind words. Thank you for your review.
Dog stung by Bee. I was concerned as one of my dogs was…
I was concerned as one of my dogs was very agitated having had a bee sting her. Vets Now suggested a video call. Not expensive, easy to book, very helpful vet and set my mind at rest.
9 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Anthea, thank you so much for reviewing our service. I'm glad we could be there to help and I hope that your dog is feeling much better now.
I'm glad this service exists
Great to be able to get advice out of hours for a reasonable price. Reassuring, friendly vet.
8 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Ellie, thank you for your kind review. I'm really glad we could be there for you.
Resposta da Vets Now - Video Vet
Hi Tansy, thanks for taking the time to leave us a review. We really appreciate it. We hope you have an amazing day!
Reassuring and thorough
We got an online appointment within 20 mi uses. The vet was so kind, thorough and reassuring! She gave us advice for what to do next. Luckily no in person appointment was needed but we knew where to go if things changed.
6 de maio de 2024
Resposta da Vets Now - Video Vet
Hi Laura, thank you for your five-star review. We really appreciate your kind words.
Incredible service xx We had an online 10 min call and the…
We had an online 10 min call and the vet Diane went above and beyond to help us she was amazing and really thorough and followed up information for herself after our phone call and emailed us. I thought the service was really good thank you xx
5 de maio de 2024
Resposta da Vets Now - Video Vet
Hi there, thank you for your kind review. I'm really glad we could be there for you.
The vet was wonderful
The vet was wonderful! She was clear and informative… put me at ease!
6 de maio de 2024
Resposta da Vets Now - Video Vet
Hi there, thank you for your kind review. We really appreciate it.
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