Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 16, Churchill Square, BN1 2TB Brighton, GB
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
A empresa respondeu
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
A empresa respondeu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Brighton
Escrito pela empresa
Informações de contato
Unit 16, Churchill Square, BN1 2TB, Brighton, Reino Unido
4,9
Excelente
178 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problem solvers - no 1 team
Team took time to find a deal for my wife whilst solving a connectivity issues with my I watch, which hasn’t functioned at all , over two years.
Confident that whole issue will be recorded so that I can claim back fees for service that I haven’t used.
And a happy team Gari and Lari
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Richard,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Nat at the Brighton…
Great service from Nat at the Brighton Churchill Square Branch
13 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Jane,
Thank you for taking the time to leave us a great review, it's much appreciated. We're so happy to hear that Nat provided a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and very helpful service from…
Friendly and very helpful service from Nat. Recognised me from years ago - very pleasant experience.
I would recommend this store to everyone.
9 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Mr Nial Dunlea,
Thanks for your 5-star review for Nat. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gary shop manager was excellent
Gary shop manager was excellent. Went above and beyond to help me with my new contract.
Great individual service and very pleased with the outcome.
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Dave,
Thanks for this review for Gary. We're here to help if you ever need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brighton Store - Nick, Nat and Ollie were amazing
Nick, Nat and Ollie were all superb in helping make the selection of phone to upgrade to, and the upgrade process itself as seamless and straightforward as possible.
Well done to all these individuals for making the experience very much customer first. I can't recommend this store enough.
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deacon was amazing and very helpful.
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Abbie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brought 3 phone here in Brighton
Brought 3 phone here in Brighton. Deacon was amazing.
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deacon helped my mum get her new iPhone…
Deacon helped my mum get her new iPhone pro Max. Was patient and guided both of us through everything. Top guy!!
21 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Ron,
Thanks for letting us know what an amazing job Deacon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Ben A
Fantastic service from Ben A, the assistant manager in the Brighton Churchill centre store, he was super helpful, explained all the options and helped us choose the best plan. Thank you so much Ben!
2 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was a great help in transitioning…
Ben was a great help in transitioning from my pre paid sim to a plan and helped me through each of the steps. Very easy experience!
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Courtney,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was great at advising us best…
Ben was great at advising us best options
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Samantha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A1 service highly recommend
20 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Jane,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben was very nice,polite and…
Ben was very nice,polite and knowledgeable and sorted everything I needed
9 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Pauline,
It's great to hear about your experience and feedback for Ben. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben A
Ben A. has been so helpful in getting us a new phone and a plan. Everything was well explained and gave us options. No hassle at all!! Thank you Vodaphone
7 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Duke,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mr Ben the staff is very helpful
Mr Ben the staff is very helpful. I had the chance to understand my plan as well. Very accommodating person.
7 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Chaiza,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Garry gave Clear explanation
Garry gave Clear explanation
Making his outmost to help which was very appreciated
6 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Didi,
Thanks for sharing your fabulous feedback for Garry. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Great experience
Leon helped me get a new phone and set up a new contract after mine got stolen. He was very friendly and processed everything quickly, I was relieved to be able to get a new phone!
5 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Stamatia,
Thanks for the brilliant feedback for Leon! It's really appreciated.
Vodafone Social Media Team
Amazing staff
Ben has been incredibly helpful when I visited the store today with a broadband issue. Thank you
Nik has helped me in the past as well…the guys in the store are all really helpful and efficient.
4 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Brighton
Hey Matt,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had a great experience in Vodafone
I had a great experience in Vodafone, Jay the manager was very friendly and helped me with a great deal on my phone and I even switched my Home BroadBand too! Would highly recommend! Thanks
19 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Amer. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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