Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
A empresa respondeu
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
A empresa respondeu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Brighton
Escrito pela empresa
Informações de contato
Unit 16, Churchill Square, BN1 2TB, Brighton, Reino Unido
4,9
Excelente
178 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Deacon was brilliant
12 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Ellie. Thank you for your review for Deacon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Brighton branch to sort…
Went into the Brighton branch to sort out some issues with the phone insurance and to change my tariff, I was looked after by JAY who was very helpful and understanding of my issues
Thanks for your help Jay !
28 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey there,
Thanks for letting us know what an amazing job Jay did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
He was so helpful and kindness man
14 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was incredibly helpful and patient
Ben was incredibly helpful and patient. He explained everything clearly and seemed genuinely interested in helping me.
13 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Anna,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely Polite Service from Ben.
13 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Bernie,
Thanks for taking your time to leave this review for Ben.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service
Great service. Helped to upgrade my phone and watch. Explained everything in detail.
12 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Nicola. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Brighton
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Resposta da Vodafone UK - Brighton
Hey Chloe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service from Harri
Harri was fantastic, really helpful and explained everything clearly.
20 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Louise,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in the Brighton branch…
Great experience in the Brighton branch with harri very helpful in sorting out a sim contract and broadband, excellent customer service
18 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Harlem,
Thank you for your review. It's always fantastic to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very helpful support/service staff (Jay)
Support/service staff (Jay) was very helpful and also recharged my phone while completing the new contract details.
17 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Eric,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
USA ROAMING…
Nick in the Brighton church hill square store sorted out my son’s roaming problem! 👍
15 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Glyn,
Thanks for your review for Nick. I'm glad to hear your son's roaming is all set up.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Upgrade
The staff Hari was very helpful and explained any issues I had simply and in a way which was easy for even my brain to understand
15 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Mr J Neylan,
It's great to hear Hari explained everything well to you. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Harri was very friendly and very…
Harri was very friendly and very informative he solved all my phone problems and did it with a smile
15 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Tom,
Thanks for your kind words and support for Harri. This is lovely feedback.
If you ever need anything, please reach out to us through Social Media. You can do this on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
Brilliant service from Harri
Brilliant service from Harri. Superb customer relationship skills
15 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Richard,
This is a lovely review for Harri. Thanks for sharing.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I have just had the best experience…
I have just had the best experience with Harri at the Vodafone store in Brighton
Harri is brilliant he goes out of his way to be helpful he is kind and efficient and his product knowledge is second to none
This is a great store run by Jay with very helpful experience staff I highly recommend this store
14 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Ngaire,
This is an amazing review for for Harri. Thanks for taking your time to share this lovely experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone friendly staff
BenA was super efficient and very friendly. I achieved what I wanted in-store.
15 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Tony,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.