Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
A empresa respondeu
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
A empresa respondeu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Brighton
Escrito pela empresa
Informações de contato
Unit 16, Churchill Square, BN1 2TB, Brighton, Reino Unido
4,9
Excelente
178 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very informative and friendly
Worked with Ben was a great experience
16 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Syd,
What super feedback for Ben! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Thank you Ben
The employee named Ben A solved our problem very quickly and in a rational way.
15 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Thanks for the brilliant feedback, Tolga! It's really appreciated.
Vodafone Social Media Team
Ben Vodaphone Brighton
Ben was really patient and very helpful. We were comfortable speaking to him. Keep it up! Awesome service
14 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Christian,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Worst network
Terrible service their employees never know anything and they are charging me for services i had taken off my contract a month ago! They blame the system not processing the cancellation and still expect me to pay…Not to mention my phone signals have been so bad, i lose signal on my phone all the time.
6 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Shehreen,
Thanks for taking the time to leave your feedback, we appreciate it. I'm sorry for the trouble you've had recently with being charged for a service you took off your contract. If you'd like us to take a closer look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
MR BEN IS A GREAT 👍
MR BEN IS A GREAT 👍.
HE IS BRINGING A FRIENDLY SERVICES TO CUSTOMERS & HELPFUL 10/10 FOR BEN & His store.
11 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, patiently done
Well done Rik
18 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Rajiv,
Thanks for the great feedback for Rik. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Ben was doing great customer service.
17 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Farrukh,
It's great to see your kind words for Ben. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Excellent Experience
I am extremely happy with the service at Vodafone. I am new to the UK and didn't have any idea about the sim card packages. Ben was very kind in explaining them to us and getting the SIM card up and running.
16 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Sarah,
We're pleased to hear about your recent experience and how Ben was able to provide you with everything you need to get up and running.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing experience
Perfect, smooth experience, The store manager Jay was extremely helpful and made the process as streamlined and straight forward as possible, great service
14 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Garry was super helpful and helped me…
Garry was super helpful and helped me move contract and save a lot of money! Very quick and easy.
14 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Jane. Thank you for your review for Garry. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben is very helpful and knowledgeable.
13 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nick
Nick, Sales Advisor is amazing!
Thanks for perfect promt service with my e-sim setup!
12 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi IULIIA,
This is a great review for Nick. Thanks for sharing your experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Harri Dewdney
The sales advisor was very helpful and accommodating.
11 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Ashley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful and informative
Helpful and informative. I recommend Rik.
11 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Simon,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Back with Vodafone 😄
Thank you to Ben and Nick in Brighton for sorting out a mobile phone problem I had with another supplier.
No more sleepless nights, thank you both. 😄
6 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi, Lesley 👋 It's superb to see you're back on board! We're delighted that Ben and Nick were able to get things resolved for you. If you ever need help, just pop our team a message over on our socials:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great experience
6 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Good experience
Very happy with my experience, seen by Ben who was very helpful and nice.
22 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi Sharon. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful service and great…
Extremely helpful service and great advice
19 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hi, It's fab to see we made such a good impression on you Karen.
Thanks again, The Vodafone Social Media Team
Great service vodaphone was very helpful
13 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Stuart,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Staff have been amazingly helpful
Staff have been amazingly helpful, despite problems with my broadband installation date by Openreach. GARRY in particular has been super helpful and I'm so grateful for the staff in Brighton Churchill Square store over several visits. They do a great job to help problem solve and make you feel valued and welcome
13 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Brighton
Hey Heather,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.