Voiceflex's porting department has been fantastic. They were incredibly helpful throughout the process, the turnaround was really quick, and everything is now on track for our agreed port date. Excell... Ver mais
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Veja o que dizem as avaliações
Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Ver mais
A empresa respondeu
A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏 They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date. The... Ver mais
A empresa respondeu
Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.
Informações de contato
PO Box 18871, B91 9DH, Solihull, Reino Unido
- +44 (0)20 3301 6000
- sales@voiceflex.com
- www.voiceflex.com
4,7
Excelente
182 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
22 de janeiro de 2026
Resposta da Voiceflex
HI James,
Thank you so much for taking the time to share your experience!
Best wishes,
Donna
We were constantly updated and did not…
We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.
19 de janeiro de 2026
Resposta da Voiceflex
Hi Rudy,
Thank you so much for your 5-star review! We really appreciate your kind words. We're glad to hear you felt consistently updated and didn’t have to chase for information — that’s exactly the experience we aim to provide.
Best wishes,
Donna
These guys go above and beyound when it…
These guys go above and beyound when it comes to getting things right
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Voiceflex
Thank you for taking the time to leave this review Simon! We appreciate you sharing your experience.
Best wishes,
Donna
Alex was really helpful
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Thank you so much for your 5* review. We're pleased Alex was able to help you.
Best wishes,
Donna
I recently encountered an issue with…
I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.
Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.
A special thank you to Emma Webber from the Provisioning Team for the excellent support!
12 de dezembro de 2025
Resposta da Voiceflex
Hi Tiago,
Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that our team, especially Emma, was able to provide you with such outstanding support.
Best wishes,
Donna
Issue fixed within 5 mins of Support…
Issue fixed within 5 mins of Support Case being raised, excellent service
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Thank you, Dave, for your positive feedback. We're glad we could resolve your issue quickly and provide excellent service.
Best wishes,
Donna
I want to thanks voiceflex
I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Craig,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re impressed with the support you’ve received, especially from Lasantha and Elliot.
We’re excited to welcome you as a new customer and look forward to a successful partnership.
Thanks again for your kind words!
Donna
Great provider, friendly & knowledgable
We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)
12 de novembro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Gary,
Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!
Best wishes,
Donna
Thanks for sorting things out for us…
Thanks for sorting things out for us Brogan!
12 de novembro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Ayushmita,
Thanks for the great feedback! We’re glad Brogan could help.
Best wishes,
Donna
Brilliant support !! Thank you.
Contacted Voiceflex with a problem and they were calm, supportive and helped me sort out a mess that another company said couldn't be fixed.
Massive thanks to Harry in billing, Toby and Lasantha in support, a credit to your company.
11 de novembro de 2025
Resposta da Voiceflex
Hi Karen,
Thank you for the wonderful 5-star review. We’re delighted Harry, Toby and Lasantha were able to help get everything sorted, especially after you were told it couldn’t be fixed. They’ll be thrilled with your feedback. If you need anything else, we’re always here to help!
Best wishes,
Donna
Reliable service with top support
Very reliable service backed up by a top support team. The technical and number porting support are always top notch, Sam who normally helps me with number porting, has been extremely helpful recently with some particularly challenging number ports.
9 de outubro de 2025
Resposta da Voiceflex
Hi Harry,
Thank you for the fantastic review! We’re delighted to hear you’ve had such a great experience with our support and provisioning teams—especially Sam. We truly appreciate your trust and kind words!
Best wishes,
Donna
Exceptional customer service
I spoke to Sam Roe this morning who was very helpful - exceptional customer service.
27 de outubro de 2025
Resposta da Voiceflex
Hi Eileen,
Thanks so much for the lovely feedback! We're really pleased Sam was able to help you – we'll make sure to pass on your kind words to him.
Best wishes,
Donna
Service restoration
Lasantha Game Kankanamge from the Voiceflex support team really helped out our customer when they had been let down by a previous supplier. Quick and helpful responses with a positive outcome, thanks Lasantha.
22 de outubro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Dan,
Thanks so much for taking the time to leave this review! We're really pleased Lasantha was able to help get things sorted for your customer, especially after they'd had a tough experience with their previous supplier. We'll make sure to pass on your kind words to him!
Best wishes,
Donna
Great company to work with
Great company to work with. Excellent support and helpful staff.
16 de outubro de 2025
Resposta da Voiceflex
Hi George,
Thank you for your 5* review. Really appreciate the kind words. Our team will be thrilled to see this!
Best wishes
Donna
Quick Responses to tickets
Quick Responses to tickets
Lasantha was quick to respond and gave me the required response.
16 de outubro de 2025
Resposta da Voiceflex
Hi Josh,
Thanks so much for the lovely feedback! Really pleased Lasantha could help you out quickly.
Best wishes,
Donna
Helpful sales & Excellent porting
Jamie is always helpful and informative!
Also the number porting team is second to none! They always help me through the tricky ports.
25 de setembro de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Adrian,
Thank you so much for the fantastic review! We're thrilled to hear Jamie and the porting team have been so helpful—I'll be sure to pass on your kind words!
Best wishes,
Donna
Excellent Support When It Matters
We’ve partnered with Voiceflex for many years and always value their support — such as Toby’s recent assistance guiding us through a complex manual configuration to minimise client disruption, a great example of their commitment to us and our clients.
10 de setembro de 2025
Resposta da Voiceflex
Hi Derek,
Thank you for your continued partnership and kind words! We're thrilled Toby could support you through a complex setup.
Best wishes,
Donna
Voiceflex are a rare company today
Voiceflex are a rare company today, their people actually call you back and pretty much do what they say they will do, sadly I do not find this with many businesses anymore.
We had a migration for a client moving a number away from Entanet, that was complicated and messy.
Without Voiceflex Porting teams support the migration would have failed.
The client would have had to spend considerable sums on vehicle signage for a new number.
4 de setembro de 2025
Resposta da Voiceflex
Hi Neville,
Thank you for the fantastic review!
We’re so pleased our Porting Team could support you through the complex migration. It’s great to hear their responsiveness and reliability made a real difference.
Best wishes,
Donna
Super speeduy and accurate response
21 de agosto de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Phil,
Thank you for your 5* review! We're glad to hear of the service you received.
Best wishes,
Donna
I have worked with Voiceflex for many…
I have worked with Voiceflex for many years and always have outstanding support and advice. This was particularly noticed in a recent porting project that was taking place for a customer. The ports were not straight forward and required a lot of work from Voiceflex to move them over the line. Brogan communicated fantastically throughout the project and was happy to chase and escalate as needed. Thanks to Brogan and the team.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Voiceflex
Hi Stacey,
Thank you for your kind words and for highlighting Brogan's dedication and support during your recent porting project. We look forward to continuing to support you and your customers in the future.
Best wishes,
Donna
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