Voiceflex Avaliações 

182
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Voiceflex's porting department has been fantastic. They were incredibly helpful throughout the process, the turnaround was really quick, and everything is now on track for our agreed port date. Excell... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏 They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

182 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(182)

40 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Problem solved quickly

Problem solved quickly. Very helpful. Thank you,

9 de agosto de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi Neil,

Thank you for your positive feedback. We're glad to hear that your issue was resolved quickly and that you found our team helpful.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Great company to work with

We have been working with Voiceflex for many, many years now. It's very seldom we have to speak with their support as the service tends to work without issue. The provisioning team do a great job with number ports. I can't imagine how difficult it must be for them battling with other carriers and range holders, but they always come through - most recently on a 500 number port for a client with a very time sensitive project.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi Steve,

We appreciate the positive feedback you've shared. It's great to hear that our Provisioning Team have consistently met your expectations, especially during urgent projects.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Alex Sammarco was very good and fixed…

Alex Sammarco was very good and fixed my issue quickly.

5 de agosto de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi Sam,

Thank you for taking the time to leave this review. It's great to hear Alex was able to help you promptly.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

We've been working with Voiceflex for a…

We've been working with Voiceflex for a long time now and they've always been great. Support is quick and the team are really helpful, whether it's sorting something urgent over the phone or handling changes by email. Really happy with the service the team provides.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi Rob,

Thank you for your continued trust and positive feedback! We're glad our Support Team has been helpful & responsive to your needs.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Email Support

Spoke to Lasantha, getting our service up & running, got it done. Thank you.

29 de julho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Thank you for your 5* review! We're glad Lasantha was able to get your service up and running smoothly.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

The support at Voiceflex is brilliant

The support at Voiceflex is brilliant, We had a issue with delay in speech and Will Vokins Carried out diagnostics immediately, and gave us feedback on how to resolve, which we come to realize it was the customers network and packet prioritising, Voiceflex's support team are very helpful and always willing to help out

10 de julho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi James,

Thank you for your 5-star review! We're thrilled to hear of the support Will and the rest of the team has given and appreciate you taking the time to share this.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Spoken to Will at Voiceflex a couple of…

Spoken to Will at Voiceflex a couple of times recently and he was very helpful and resolved my issues quickly. He was very knowledgeable and friendly. First class.

11 de julho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Thank you, Chris, for your 5 review! We’re thrilled to hear that Will was able to swiftly assist you. We appreciate your recognition of his efforts.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Great service out of hours.

Great service out of hours.

Thanks so much :)

10 de julho de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi Matt,

Thank you so much for taking the time to share your wonderful feedback!

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Fast response times

Fast response times

3 de julho de 2025
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Resposta da Voiceflex

Hi Simon,

Thank you so much for your 5* review! We’re thrilled to hear that you had a positive experience with our fast response times.

Best wishes,

Donna

Avaliado com 5 de um total de 5 estrelas

OOH Support Team

OOH Support Team were very quick in responding and investigating my issue to help me come to a further escaltion point outside of their control.

Fantastic service.

2 de julho de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi Blair,

We're thrilled to hear that our OOH team were able to support with your issue. Thank you for taking the time to write this review.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Care

Query was responded to in an efficient and timely manner.

27 de junho de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi Amanda,

This is great to hear! Thank you for taking the time to leave this review.

Best wishes,

Donna

Avaliado com 5 de um total de 5 estrelas

Voiceflex support…

I mainly deal with Voiceflex support who I find knowledgeable and very helpful in dealing with my technical enquires in a timely manner.

1 de julho de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi George,

We're delighted to hear your feedback about our Support Team! Thanks for taking the time to write this review.

Best,
Donna

Avaliado com 5 de um total de 5 estrelas

i required an urgent name change and 2…

i required an urgent name change and 2 additional channels added to an account + although we have access to the portal our engineers were all out , so Lasantha picked up my request and the new channels and name change were complete in double quick time .

so all in all i got my query resolved in a timely manner and exactly to what i had requested .

1 de julho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

John, thank you for sharing your experience. It's wonderful to hear that Lasantha has been so helpful.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Toby made it so easy for me to navigate…

Toby made it so easy for me to navigate my way through every step to getting our systems up and running again. Me and technology are not friends however he was patient every step of the way.
Big shout out of thanks to Toby on behalf of verve display your a legend.

24 de junho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Thank you so much for taking the time to share your experience Heidi! We are thrilled to hear that Toby was able to assist you effectively in getting your systems up and running again.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Excellent and responsive support

Excellent and responsive support! Will went out of his way to help me with a particularly unusual (not to mention stressful!) technical issue, which was ultimately related to our systems and not Voiceflex.

24 de junho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi Peter,

We're thrilled to hear that you had a positive experience with our support team, especially with Will going above and beyond to assist you. We understand how stressful technical issues can be, and it’s our priority to provide the best support possible. Thank you for taking the time to write this review.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Number Ports Team are excellent

Number Ports Team are excellent, battle through all the pitfalls and keep you informed all the way along.

23 de junho de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi Amanda,

We really appreciate your fantastic review about our Provisioning Team. Your feedback means a lot to us!

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Trusted Partner

We cannot recommend a better partner. Blucando has been using Voiceflex for the past year and has had a great experience.

The services they provide are second to none, and if you require technical support, their support team are amazing.

We can say that, as an MSP, you would not be disappointed in any service you purchase from them.

18 de junho de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi Chris,

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Blucando has had a fantastic experience with Voiceflex over the past year. Your recommendation truly means the world to us.

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

We have been a Voiceflex reseller for a long time

We have been reselling Voiceflex services for many years, and compared with other providers we use, they are faultless. From the quick support, to their billing which, unlike the majority of service providers in this industry, is always spot on. Well done.

16 de maio de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Hi Jack,

Thank you so much for your wonderful review! We truly appreciate your continued partnership and are thrilled to hear that Voiceflex services have met your expectations over the years.

Best wishes
Donna

Avaliado com 5 de um total de 5 estrelas

Great service

We have been using Voice Flex for over 3 months now. The support and service has been absolutely excellent.

9 de abril de 2025
logotipo da Voiceflex

Resposta da Voiceflex

Hi Liam,

Thank you for your kind words and for taking the time to leave a review!

Best wishes,
Donna

Avaliado com 5 de um total de 5 estrelas

Fantastic service.

Excellent service and communication. Fast response times and always helpful. I had a particularly frustrating situation recently which Helen helped me deal with and it was resolved relativity pain free with her help. Highly recommend.

8 de abril de 2025
Avaliação não solicitada
logotipo da Voiceflex

Resposta da Voiceflex

Thank you for your 5-star review! We're thrilled to hear of the support Helen has given and appreciate you taking the time to share this.

Best wishes,

Donna

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