Really dissapointed. I was looking for a kit for my bike (front or back configuration) so I asked Yose UK support and got the following answer. (I have a standard VooDoo bike from Halfords) "All... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Really dissapointed. I was looking for a kit for my bike (front or back configuration) so I asked Yose UK support and got the following answer. (I have a standard VooDoo bike from Halfords) "All... Ver mais
A empresa respondeu
Mi è piaciuto la semplicità nel montaggio del kit, e la ottima durata della batteria, anzi delle batterie. Come difetto direi che il computerino è troppo piccolo, e il caricabatterie si scalda bene,... Ver mais
A empresa respondeu
Le résultat est très agréable mais pas sans efforts! le point négatif c'est les câbles qu'il faut noyer dans l'ensemble afin que le travail soit propre. Ensuite les poignées de freins vous serons d'... Ver mais
A empresa respondeu
High-quality products, good value for money, fast delivery, hassle-free transactions, excellent customer service This is my third Yose conversion kit (350W 13Ah rear 2021 – 12,000 km without any prob... Ver mais
A empresa respondeu
Founded in 2011, YOSE POWER is a professional company specializing in e-bike batteries, e-bike conversion kits, and electric bicycle accessories for the global market. With more than 15 years of industry experience, YOSE POWER is committed to providing reliable, innovative, and affordable electric mobility solutions for cycling enthusiasts, commuters, and business partners worldwide. The company offers a wide range of high-quality lithium batteries, hub motor conversion kits, controllers, displays, chargers, and spare parts compatible with various bicycle types, including city bikes, mountain bikes, trekking bikes, and cargo bikes. YOSE POWER products are designed to combine performance, safety, and user-friendly installation, helping customers easily transform traditional bicycles into efficient electric bikes. Headquartered in China with warehouses and service coverage across Europe, YOSE POWER has built a strong reputation for fast delivery, professional customer support, and strict quality control. The company continuously invests in product development and technological innovation to meet the evolving demands of the e-bike industry. Today, YOSE POWER serves customers and business partners across Europe and other international markets, striving to promote greener transportation and a more sustainable lifestyle through electric cycling solutions.
China
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I decided to convert my two existing bicycles, having done me research I decided to go with Yose Power as the kit they offered suited the bike's conversion requirements. I placed the order and within 3 days I received the conversion kits. On opening the box's I was very impressed with the quality of this kit and was very well packaged ensuring no damage would occur. The instructions are adequate but you do need some previous experience working on bicycle's to understand how to for the conversion kit. Having said that you where provided with the necessary tools and all the items of the kit fitted perfectly without any major issues. Setting up the controller was easy and is easy to read, also it has a back light for those dark nights. Once everything was fitted (took me about 3 hours) and the batteries where fully charge I took the Bicycle out for a test ride, the PAS function works very well (1 to 5 settings) and I would recommend fitting the brake sensors (this cuts out the motor if you are pedalling whilst braking - a v-good safety feature). There are various instruction manuals online (via Yose Power) which helps provide some more information if required. I had to communicate with Yose Power UK via email and all my emails where answered. Last final point make sure you pick the right wheel type as there are two types, cassette type and freewheel type as this will affect if your existing rear cogs will fits - do your research on you existing bike to find out which type you have before you order !.

Resposta da YOSE POWER
I have two kits and had them for a year now. I cannot say that the experience is faultless but the after sales service has been very good. I have been dealing with a person called 'Joey' who is very good and responds promptly to any questions. I would recommend.

Resposta da YOSE POWER
J'ai acheté un kit roue + batterie en mars 2020. Peu de temps après l'avoir utilisé pour environ 300km, la batterie était défectueuse et se coupait après quelques minutes d'utilisation malgré un témoin de charge bon.
Yose Power m'a dit ne plus reprendre les batteries en garantie et m'a envoyé une vidéo pour vérifier le fusible. Le fusible étant bon, ils m'ont proposé de leur acheter un BMS à 24euros qu'ils allaient commander de chine.
J'en ai eu marre alors j'ai directement commandé un BMS en chine et me suis rendu compte que des cellules étaient mortes, que j'ai dû remplacer aussi. Une centaine de kilomètres après la batterie avait encore les mêmes pb.
J'ai donc payé 406e pour moins de 500km et la garantie n'a pas été respecté.
J'espère que les batteries sont maintenant fiables ou prises en garantie réellement.

Resposta da YOSE POWER
j'ai acheté un kit roue arrière 250w et une batterie de 36v / 18AH. C'est installé sur un vélo que je n'utilisais plus et j'en suis satisfait pour l'instant.
En discutant avec un vélociste de Reims, il a attiré mon attention sur le danger que représentent certaines batteries fabriquées en Chine et qui ne disposent pas de carte de contrôle BMS et risquent de prendre feu. Qu'en est-il du kit que j'ai acheté ?

Resposta da YOSE POWER
there is no after sales service, if you have a problem they just answer "send us a video" and then nothing happens.
I bought it on Amazon , there is no A to Z guarantee , you can’t return the stuff if it don’t work correctly.
I can’t recommend neither the seller as the conversion kit.

Resposta da YOSE POWER
Have owned a Yose power rear wheel conversion kit for 14 months, without any issues, I was very happy.
Unfortunately my battery started to suddenly shut down at just around 50% of it's charge.
I contacted customer service as the battery is in warranty for 18 months.
They asked me to return the battery so that could test and repair it, which I did.
After a few days they contacted me to say the battery was beyond repair due the water damage and my best option was to buy a second hand battery at a cost of £120.
I was surprised to here it was water damage as I avoid riding in the rain, and if I've been caught in the rain on my 15min commute I always dry everything when I get to my destination.
I asked them to return the battery, which they did. When I receive it I decided to have a look inside to see how bad the water damage was. To my surprise the inside of the battery was like new with no sign of any water damage.
This is very poor customer service and makes the warranty not worth the paper it's written on and has left me feeling that they just wanted to get more money out of me.

Resposta da YOSE POWER
1) 4 parts missing from original order
2) I was lied to - told new parts or replacement was being sent but it wasn't, and was asked procrastinating questions
3) after return of original order and sending receipts for posting, it took far too long to acknowledge and organise a refund
4) refund never did arrive from the YOSEPOWER even after 13 days
5) I had to involve Amazon ultimately to get the refund
Very bad business practices
No customer service to contact
Very bad sloppy refund system
Sorry; I cannot recommend this company but cannot comment on the product as I did not have an opportunity to use it.

Resposta da YOSE POWER
Kit failed under a year and there is virtually no customer support at all it’s been nearly a month since I contacted yose about my faulty kit not replying to messages issue not resolved at all AVOID

Resposta da YOSE POWER
My kit has a little over 4900 km made in 2 years. The customer support was always helpful, even before the purchase, as I had no idea exactly what model I need to buy. In total 5 spokes broke, but they were replaced on warranty and even paid the bike shop to do it.
A very good experience overall and a cheap, but quality DYI. The fact that you can return the bicycle to the original state is a plus for me.
Easy to use, easy to install, easy to take out the battery to recharge it in the house.

Resposta da YOSE POWER
I was just wondering about the yose triangle battery the 36volt 21ah one is it the same as the ups battery that's been recalled but using yose brand name instead

Resposta da YOSE POWER
Its been 2 years since i bought my conversion kit from yose power on ebay .
First of all the battery still seems to work. Its not as good as it was but its ok for its age .
Now the main kit , the motor and wheel are of sturdy quality . The motor hub 250w is rather wide . It fitted my tricycle no problem but when i moved the kit to my folding bike i have maybe 1mm of clearance inside the forks . My only real gripe with the wheel is it width is very narrow compared to a normal wheel . The speedo controller thing still works fine. Its of a nice decent looking quality and is good.
The electronics controller unit is also working fine still . Overall its a good bit of kit .
Gripes are narrow wheels ,
Poor quality signal sender disc that goes by the crank although i did purchase the clip disc with magnets seperatly and this is much better .
The thumb throttle is also pretty nasty although functional and works when i connect it .
The free electronics box has got broken unfortunately . Its free so i cant complain but if you would like to send me another 🤣😎..
Overall i rate this kit as good and better than a lot of other electronics ive bought from ebay .
Yes i would buy it again .

Resposta da YOSE POWER
This kit was given to me as a Christmas present from my stepson
I fitted it to my Carrera Crossfire 2 bicycle.
Being a retired motor mechanic fitting this kit was quite easy for me.
Was pleased with the performance of the 350 watt motor and the mileage is acceptable in all modes.
Having had 2 road bikes I now find cycling more enjoyable with this Yose power electric bike kit, it is well made for the price had it 6 months now without any issues, the hand throttle is usefull when starting off at junctions ect
All things taken in consideration would recommend this kit to start your E Bike journey.

Resposta da YOSE POWER
Had rear kit for 2 years no problems at all holds charge very happy been through all weathers just ordered another to make into two wheel drive

Resposta da YOSE POWER
The motor broke just after 1200 km, at 2000 km the charger broke. The customer service needed 8 emails and 10 days to tell me I have to buy a new charger, as the warranty is over. I just made 2000km! In 1.5 years. The charger I need is not available on their web anymore. And customer service did not answer anymore since 8 days and 4 emails. No solution provided. Very poor customer service and poor quality of products.

Resposta da YOSE POWER
Purchased a YOSE POWER E-bike Battery 24V 10.4AH it failed 6 months after the 18 month warranty. It was very lightly used but maintained as per instructions. The ‘UK’ based customer service has provided no assistance, warranty has meaning under consumer law, it should last a reasonable amount of time which it has not!! I even purchased a replacement charger first to see if that was the issue and I have had no luck returning that as it obviously wasn’t, so I ended up more out of pocket!!

Resposta da YOSE POWER
Après remontage le vélo ne fonctionne plus du tout

Resposta da YOSE POWER
I have had my rear hub motor kit for 3 months, and so far I am very pleased with it.
I opted for the rear kit without the battery since I wanted a bigger battery for more range.
The kit arrived in 3 days, all working fine, and the trickiest bit of my installation was tidying up the wires.
Like I said, I have put 430 odd miles on it, and so far so good.

Resposta da YOSE POWER
I chose Yosepower after seeing several YouTube videos on installation. I bought the front 20 inch ebike kit to add to my new folding bicycle.
To add the PAS to the bottom bearing to create a minimum distance of 4mm to the crank meant removing metal from the crank, lots of sanding.
The cable from the hub motor is 1.8m and far too long. In my case 90cms is sufficient. But unlike other makes they do not have a connector on the front fork to make it easy to remove the front wheel without removing all the cable to the controller.
My battery a 36v-15a is being mounted on a combined controller rack mounted on my rear carrier.
Now my extra gripe is I am not using the thumb throttle controller, the brake levers, the light and the included controller. These I have paid for in the kit, but will be wasted. Far better to allow the customer to choose what is needed, than to add so much extra stuff not needed.

Resposta da YOSE POWER
I've covered over 100 Miles so far with my 13.5Ah battery. It never gets hot supplying 250w, or whilst charging. I lost some speed after 15 miles but it was still showing over half capacity. Seems like a good product which I would recommend.

Resposta da YOSE POWER
Excellent service. My 36v 250w ebike kit is running smoothly. Their customer service is even more satisfying. Any questions? Ask them and they will help.

Resposta da YOSE POWER
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