Clear informative and attractive website which made ordering easy. My order arrived on time and packaged well. The blinds were ready to hang, no fiddly plastic hooks to attach, and they look great.... Ver mais
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Veja o que dizem as avaliações
Sorry its late been on holiday I’m afraid it’s only three because one would not open or close after several emails manage to fix it but apart from that everything is ok
Really pleased with my day & night blinds in bliss coral rose from zen shades. They are exactly the pop of colour needed to set off the olive walls in my boho themed kitchen. Measuring, ordering & ins... Ver mais
Excellent service from the company. Once ordered the blinds are manufactured and you get regular updates as to progress and exspected delivery. The blinds are manufactured in Europe but this Is... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Transform your home into a sanctuary with Zen Blinds. We specialise in premium, made-to-measure window blinds, including Roman, Roller, Vertical, Venetian, Day & Night Blinds, and Day & Night Vertical Sheers. Our mission is to bring harmony and privacy to your home or office with our top-quality blinds whilst offering you exceptional value for money. Our made-to-measure blinds are crafted to fit your windows perfectly, ensuring a flawless finish and optimal functionality. Whether you seek the minimalist beauty of Roller blinds, the classic sophistication of Roman blinds, or the modern versatility of Day & Night sheers, we have the perfect solution for you. We offer next-day delivery service on all of our samples, so you can choose your perfect blinds in no time. Transform your space into a Zen haven with Zen Blinds – where style meets serenity.
Informações de contato
First Floor Office, 3 Hornton Place, W8 4LZ, London, Reino Unido
- 03300533131
- info@zenshades.co.uk
- zenshades.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid
Avoid, over priced day night blinds, very poor quality, had marks on blinds, when ordered didn't realise its coming outside UK? Poor customer service, when I sent pictures of marks on blinds, got reply back after several days . And the reply was this is not manufactured fault these ink like marks are from drilling? What a joke... nearly 400£ lol 😆 drilling

Resposta da Zen Blinds
Quality product with Ease of Ordering
Fast efficient setup and entry of requirements, good quality final product, well made and easy install

Resposta da Zen Blinds
Stylish and super high quality blinds!
Zenshades provided an excellent experience from start to finish. The custom-made blinds were delivered incredibly quickly and arrived securely packaged with no damage at all. Installation was straightforward, thanks to the clear instructions and multiple fitting options available. I ordered Tuscan oak blinds along with two different velvet roller blinds, and they all look absolutely stunning. The quality is outstanding, and they’ve really elevated the look of my space. I highly recommend.

Resposta da Zen Blinds

Resposta da Zen Blinds
Day and night blind- perfect experience
From creating the order, purchasing and then receiving our blind was so simple and straight forward. When ordering online, it couldn't have been easier, nothing complicated to confuse you and everything explained. We received updates as to how our order was going and then when it was dispatched. Our blind was delivered one day early, this wasn't a problem for us, and completely undamaged. It was very well packed. Once opened the quality of the blind we bought is superior. It's a sturdy item and was again straight forward to put up within the recess of the window. We are so pleased with this experience, quality and the blind itself that we will highly recommend this company and will be ordering our other blinds from here too. Thank you.
Low Friction process of obtaining Blinds online
Clear website, easy to measure and order, quality product and reasonable value
The blinds I ordered were made to…
The blinds I ordered were made to measure and fitted perfect and the material is beautiful so happy with my blinds Ty zed blinds Sharon walker inverness
Day Night Vertical Blinds
Prompt delivery and nice quality too. We had a slight issue with the spacing at the end of the rail. Hristo at Zen was most helpful and quick to resolve the issue. Would highly recommend and will use again. Sue.
Fantastic quality and quick delivery
Fantastic quality and quick delivery - would highly recommend!
Blind for office arrived well packed…
Blind for office arrived well packed and fit perfectly into recess from measurements given ? Instructions came in box with fixings all good
AVOID - missing blinds with 2 orders & brackets. VERY POOR customer service
AVOID. I placed 2 separate orders for 7 blinds (bay windows) as I’ve been renovating. BOTH times blinds were missing.
For the first order 1 blind was missing. I contacted Hristo & was given a partial credit for the missing blind & a replacement for a blind I measured in error. No problems here. I was happy to order again.
The 2nd order - 2 blinds were missing along with 7 pairs of brackets. I had to go back & forth with Hristo who said manufacturing logs & CCTV were checked. Everything was shipped. When I was having none of that, he asked me to weigh the blinds that were delivered can you believe?! Why wouldn’t you take my word for it as a customer? Who in their right mind wants partially covered bay windows? I promptly refused as that’s highly outrageous & inappropriate. Surely you know the weight of your blinds? The FedEx shipment was 2.5kgs. 7 large metal blinds with metal brackets will be heavier than that! I was also informed by Hristo re the missing brackets that “brackets are not required to be supplied. When we provide them, it is done entirely as a discretionary customer-service courtesy.” How are you expecting buyers to immediately put up their blinds?! (If they are fully delivered!) I had to ask if he was serious about retaining custom, reputation & get somewhat aggressive in tone. He then finally after approx 7 emails agreed to send the 2 missing blinds (which weighed 2.4kgs) & 7 pairs of brackets. The blinds turned up. However, only 1 pair of brackets did. I had to find my own brackets at my own cost so my windows could be fully covered ASAP. Hristo still hasn’t responded to my email enquiring where the missing brackets are (sent 23/12/25)
Also to note, their products are manufactured & shipped from Bulgaria whereas their site says they are manufactured & shipped in the UK.
I will not be using this company again & it’s a shame as the blinds are good quality & the shipping quick. However, the poor & outrageous customer service & missing blinds x2 is enough for me to take my business elsewhere. I’d advise you to do the same.

Resposta da Zen Blinds
Samples were delayed in post due to…
Samples were delayed in post due to Christmas emailed co and they arranged another set registered post . Then both packages arrived together . Great customer service . Quick response to emails . Great blinds arrived before Christmas

Resposta da Zen Blinds
This is my second Review for Zen but I…
This is my second Review for Zen but I feel entitled as I've bought on 2 separate occasions.
Brilliant product and absolutely tip top customer service.
Thank you.

Resposta da Zen Blinds
Amazing
The blinds made walking into the kitchen a whole new experience ,I can't believe the difference and how welcoming the rust brick colour makes you feel .The total package from start to finish ,Amazing .

Resposta da Zen Blinds
Good customer service
Delivery time was quite long , didn’t do the wider slats . But the ones received were nicely made and loved the colour
I would like to add this Zen contacted me and apologised for the delay and compensated me so I have changed to 5 stars
Love my blinds
Very easy to order, any questions I emailed where answered promptly.
My blinds came 1st and the pole came separately.
The pole was damaged during delivery. When I contacted Zen, they were very helpful and resent it making sure that it was secure in the box and well sealed.
Hi I am over the moon with my new…
Hi I am over the moon with my new blinds and very impressed with the quality and service would recommend to anyone
Everything perfect!!!
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