1001hobbies.co.uk Avaliações 

I was looking for a certain Pokémon set for my little boy, I was dubious buying from an unfamiliar site in another country (we are in uk) but honestly was perfect. Received email straight away kept undated throughout, delivered exactly as described and packaged well- have one happy boy, thank you

Great experience! Great stock of GUNDAM. Will order again

"G.I. Joe Lara Croft" pre-order on its way and will have to await item deliver in Dec 2026 which feels secure so far... thankfully my last purchases on "McFarlane DC Multiverse" and "Wëta Workshop Mini Epic" figure on "1001hobbie.co.uk" was over 5-3 years ago and deliver was very good with a secure parcel. I'm hoping it will continue!

In English.
I ordered a kite
They sent me a card with a picture of a kite in a small envelope.
I explained and showed photos and proof of customs sizes and weight to prove no kite could or did arrive.
They did not listen or care
I did not receive a refund despite not getting what I paid for.
So I have lost £85.
No kite as advised just a picture of a kite and no way to get my money back.
NEVER USE AGAIN!

I ordered the D&D Collector Quest album book expecting an English (or at least clearly labeled) version. What arrived was entirely in French. There was no indication on the product page or listing that this was the French edition.
I paid extra to ship it back for a refund. The seller refused the return/refund.
So I’m left with a product I can’t use and out of pocket for both the original purchase and the return shipping.
This is poor communication on the language and an inflexible returns policy. Buyers should be clearly told the language of the book before purchasing, and returns for incorrect language versions should be accepted without forcing the customer to eat the shipping costs.
Would not recommend buying from this seller if language matters to you.

Brilliant service for paints not available anywhere else. Thank you

Amazing Dinasour toy with a great great price. Delivery was also fatser than expected. simply, evrything wa great.

happy to recommend and continue to be a satisfied customer of 1001hobbies

I placed and paid for a pre-order for Beyblade X products. I completely understand that pre-orders can be delayed and that release dates or supply can change.

What I don't accept is the complete lack of communication. I had to chase them myself for an update, only to then be told that the products were now considered out of stock and that they had no timeframe at all for replenishment.

If I hadn't contacted them, I have no idea when they would have actually informed me.

To make matters worse, after telling me they couldn't provide any timeframe for fulfilling my pre-order, the options they initially presented were to exchange the products or receive store credit. There was no straightforward offer to simply refund the money I had paid. I've now had to formally request a full refund.

Delays with pre-orders happen. That's not what this review is about. It's the lack of communication and the way the situation was handled afterwards that I find completely unacceptable.

Customers shouldn't have to chase a retailer to discover that their paid pre-order has no foreseeable fulfilment date, and then have to push for their money back.

I certainly won't be pre-ordering from them again. Also bear in mind many many many people are in the beyblade communities I am in are going through the same thing and having to fight to get there money back.

Please process my refund. Order SHWHSIELJ. Date of order was 18th June.

Great product at a fair price and for me personally, the most important aspect when buying from abroad is the shipping and customer service - both were excellent! I was kept updated about my parcel every step of the way and it was delivered really quickly. I'm very impressed. So much so, that I'm already filling my basket for my next order.

Recieved the items in perfect condition and delivered very quickly. Will definitely be shopping again.

Very happy with all the order and shipping process

Based on my personal experience, I would advise against using this company.
Selected an item on their website which it said was in stock & paid over £50 for the item. My money was taken straight away (fine), the item was marked as 'out of stock' on my order straight away (not fine) and the company did not reply to my 2 emails regarding this (not fine).
Two weeks later, I received an email saying they can't 'get hold' of the item and my options are to choose something else to the same value or have a store credit. Full refund not even mentioned as an option.
If you want to take a risk, make sure you use Paypal - when I raised it with them, they refunded me straight away (suggesting this site is known to be a problem).
Beware!

Awful company, pre ordered the latest Beyblade releases (at inflated prices) from 1001hobbies, they have not sent out the pre orders even though the same Beyblades have been sitting on store shelves for months.. Don't understand why they give pre orders when they don't even know if they are going to get stock. Will not be using again as they wont even cancel the preorders and refund me. Advise not to use!

Great selection of products and fantastic service. Will definitely return in future and would recommend 1001hobbies without hesitation.

I tried to contact these guys regarding a pre-release that I ordered for the hobbit and haven’t heard back from them. Contacted them on email address that’s quoted on here chased twice. Do not order magic the gathering stuff from these guys.

Kupiłem figurkę FunkoPOP! w styczniu w przedsprzedaży, wysyłka miała się odbyć po 26 czerwca, jest 25 sierpnia i nadal nie mam żadnej informacji o wysyłce, pisałem w tej sprawie do supportu ale jedyne odpowiedzi jakie otrzymałem to że przyjęli moją wiadomość i sprawdzą to, minęło kilka dni i dalej nie otrzymałem żadnej odpowiedzi, zaczynam wątpić w uczciwość strony.

Edit:
Po próbach kontaktu wysyłają jedynie wygenerowane maile i "najczęściej zadawane pytania", z ciekawości wszedłem i okazuje się że po kliknięciu na pytanie tam gdzie można się spodziewać odpowiedzi rozwija się jedynie puste okienko z 3 kropkami, tak jakby strona była zrobiona pozornie. Uważam że to oszuści i zalecam nie kupować z tej strony, jestem w plecy 40 euro, no i nie sądzę że uda się to odzyskać, jeśli ta strona to nie oszuści to działa tragicznie, a "kontakt" z supportem jest tylko udawany, uwaga na takie strony.

Being a stroke survivor with being paralysed on my left side ,i did see myself going back to the hobby I like. Thanks to your company it is with my joy I can now attempt to make one of my favourite helicopters in a scale I can use withe decals aswell.

The company do not have stock and had not dispatched my order. Several emails back and forth where they agree to cancel and then claim they have refunded which they did not! I had to speak and my bank thankfully refunded through charge back! I would advise not to use this company! Looks like I am not the only victim.

Excellent. No problems. Well satisfied