ARC Consultants Ltd Avaliações 

168
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Me and my partner were recommended Alaur by some friends and couldn’t be happier. He made the process so easy for us and explained everything thoroughly in a way we could understand as first time buye... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alaur is very professional and thorough, he took the time to explained the process and survey in detail on the phone and gave some very useful advise tailored to my individual needs. I would highly re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alaur was great to work with on the survey for my property. He was extremely detailed and thorough and his expertise is clear to see. His communication was excellent and has made the process of home b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm so pleased I spoke with Alaur Choudhury today who is the Directer / Chartered Construction Manager for ARC. I was very upset and frustrated becuase my Subsidence Claim had been rejected by m... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor de Construção Civil
  2. também em
  3. Agrimensor
  4. Auditor Fiscal
  5. Inspetor de imóveis

Escrito pela empresa

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

168 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(168)

124 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great quick responsive business

Great quick responsive business, arranged a level 2 survey as soon as possible and have a call to talk through the report immediately afterward. Full report followed by email that afternoon. Can’t think of how service could have been improved

8 de agosto de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we're really pleased to hear you found the service to your satisfaction.

Thank you again for your kind words and recommendation, it means a lot to us

All the best

Avaliado com 5 de um total de 5 estrelas

Amazing

I gave Alaur a call in regards to a property survey, and to my surprise after calling approx 10 surveyors, Alaur gave me all the answers I needed. After 45minutes on the phone I in fact didn’t go through with a survey as we both came to the conclusion that it wasn’t the necessary step. He gave genuine advice from a position of care rather than a sale. Exactly the type of surveyor you want, genuine, transparent and simply goes above and beyond. We may not have done business on this transaction but through such a service and good character, you’ve guaranteed all future business going to you.

3 de agosto de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it genuinely means a lot especially as there was no transaction at play here.

We're really glad we could help and provide the guidance you needed, as our priority is always to give honest advice and help people make informed decisions, regardless of whether that leads to a booking.

Your kind words about our approach and integrity are hugely appreciated. Thank you for your trust and support, and I look forward to helping you with any future property purchases. All the very best

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that surveyors do your homebuyers report and leave you to it. But Alaur was on hand to answer all our questions very promptly and explain things in a way we just understood straight away. His advice overall was so helpful so it aided us in understanding whether the property we were buying was right for us or not. really happy with his service and knowledge!

31 de julho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for your kind words, we're really glad you felt supported throughout the process.

Keeping clients informed and being available to answer questions is a big part of how we work, so it's great to hear that made a difference.

Thank you again for your kind words and recommendation, it really does mean a lot to us. Wishing you all the best with your move, and we're always here if you need any advice in the future

Avaliado com 5 de um total de 5 estrelas

Arc Consultant Ltd Review

A very professional and friendly service. As a first time buyer I had many questions, all were answered very much in layman's terms making it easy to understand. As well as a call to clarify finding, a thorough and in depth report was received within 24 hours of the survey having been completed. Would 100% recommend Arc Consultants Ltd services

22 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we're really glad we could help make the process a little easier especially as a first time buyer. We're pleased the follow up call and detailed report helped you.

Thank you again for your recommendation, it really means a lot, and we wish you all the best with your new home

Avaliado com 5 de um total de 5 estrelas

A fantastic approach to helping customers

Alaur’s approach to home surveys is refreshing, as he doesn’t just send the survey report for the customer to digest and do their best to understand. He also calls with a personal run through of his key findings. This really helps the customer understand any risks and also what might need more urgent action on completion of the house purchase.
He’s really knowledgeable and friendly with it. I’d absolutely recommend his services.

23 de junho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we're really pleased you found our approach and the report helpful.

We're glad the call helped and thank you again for your kind words and recommendation, it really means an awful lot to us.

All the best

Avaliado com 5 de um total de 5 estrelas

Alaur is a consummate professional

Alaur is a consummate professional. Took his time to provide great advice with no obligation, and recommended the right service for the requirement rather than trying to oversell. Highly recommended and would not hesitate to use again.

20 de julho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you for your kind words.

We believe in giving honest advice and recommending the right solution, and we're happy you found the guidance helpful.

We really appreciate your recommendation, thank you again

Avaliado com 5 de um total de 5 estrelas

Alaur is honestly brilliant

Alaur is honestly brilliant; friendly, extremely knowledgeable and keeps you well updated. The handover call to talk through the report is incredibly helpful, and not a service I've personally experienced before. I can't recommend enough!

23 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the lovely review, we're really glad you found the process straightforward and well supported throughout. The call is something we feel is really important, so it's great to hear you found it helpful and valuable.

We really appreciate your kind words and recommendation, and thanks again for choosing us. If you ever need any advice in the future, we're always happy to help

Avaliado com 5 de um total de 5 estrelas

A very professional

A very professional, friendly and efficient service. Highly recommend and will use them again.

13 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, and we really appreciate the recommendation.

We wish you all the very best in your new home

Avaliado com 5 de um total de 5 estrelas

I recently used ARC Consultants for a…

I recently used ARC Consultants for a Level 2 Homebuyer Survey and was extremely impressed with the service. The report was detailed, thorough, and clearly explained, with photos and practical recommendations that helped me understand the property’s condition.Communication from Alaur was excellent throughout professional, prompt, and reassuring. He took the time to explain key findings and made sure I understood the implications before moving forward.I would highly recommend ARC Consultants to anyone looking for a reliable, knowledgeable and genuinely supportive surveying service.

17 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we're really pleased to hear you found the survey to your satisfaction. Our aim is to always provide practical and transparent advice that helps clients understand in a simple way. We're glad the communication and follow-up discussions were helpful too.

Thank you for your kind words and recommendation, it genuinely means a lot to us, and we're always here if you need any further advice in the future.

Avaliado com 5 de um total de 5 estrelas

I was very pleased with the HomeBuyer…

I was very pleased with the HomeBuyer Report carried out by Alaur Choudhury. The report was thorough, clear, and easy to understand, highlighting the key issues without unnecessary jargon. Alaur was professional, efficient, and responsive to my questions, giving me confidence in my property purchase. I would happily recommend his services.

13 de julho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, with your kind words about the service and communication, and we really appreciate the recommendation.

We wish you all the very best in your new home

Avaliado com 5 de um total de 5 estrelas

Friendly and honest service!

Alaur was extremely helpful and friendly right from the first enquiry.
He kept me up to date with all stages of the survey, including calling me on the day to run through some key points.
The detailed report was issued the next day and Alaur is on hand to answer any further questions.
Would recommend!

15 de julho de 2026
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Resposta da ARC Consultants Ltd

Thanks so much for the review, we're really glad you found the process straightforward and helpful.

Thanks again for your recommendation, it really does means a lot to us, and we're always here if you have any questions in the future

Avaliado com 5 de um total de 5 estrelas

Level 2 Survey for House Purchase

The experience from ARC Consultants Ltd was easy and seamless from first contact. Both Nahida and Alaur were immediately responsive to messages and emails. Survey was completed and Alaur took the time to call and explain the main points. Full survey arrived via email 24 hours later. Brilliant service, friendly and approachable - Would definitely recommend if you are looking for a surveyor.

13 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we're really pleased to hear you were happy with the whole process.

We always aim to keep communication clear and responsive, so it's great to know that came across to you.

Thank you again for your kind words and recommendation, it really does mean a lot to us, and we're always here if you need anything in the future.

All the best

Avaliado com 5 de um total de 5 estrelas

Fast, thorough, transparent service

TLDR: hire this man!

We initially reached out to Alaur to request a quote for a survey on a property with a history of subsidence. He called us on the same day of our enquiry (a Sunday afternoon) to tell us *not* to hire him. He thought the property was no good and wanted to notify us before we spent money on a survey for a property that would only disappoint us - saved us a lot of money, time, and hassle.

Someone who calls you on their day off to tell you not to give them money is someone I trust to do a proper job, so when we found another property, we instructed Alaur without a second thought.

He provided a fast, thorough, and transparent service. He called us upon delivery of the report to talk us through his findings in detail, and offered to have further conversations if we had any questions on any of the details in the report.

I cannot recommend Arc Consultants enough, brilliant service.

7 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you for this review, we appreciate you taking the time to do this.

Providing honest, independent advice is important to us, so we're glad that our initial guidance helped save you time and money. It was a pleasure assisting you with your eventual purchase, and we're pleased you found the survey and follow-up support valuable.

Thank you for choosing us, and we wish you all the very best in your new home.

Avaliado com 5 de um total de 5 estrelas

ARC responded promptly to my enquiry…

ARC responded promptly to my enquiry for assistance with a building survey for an insurance claim that has been dragging on. Before committing to a professional service contract they discussed the next steps I should take and highlighted the shortfalls and responsibilities of the insurance company. This provided reassurance to me and the advice has enabled me to get the insurance company to progress matters. I have been quoted for the survey if it is needed in the future.
Great service.

13 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you for your kind review.

We're pleased that our initial advice helped you gain some traction with your insurance claim. Wishing you all the best with the continued progress of your claim

Avaliado com 5 de um total de 5 estrelas

We had a great experience with Alaur

We had a great experience with Alaur. Even before we booked, he took the time to explain what qualifications to look for in a proper RICS surveyor and what to avoid, which was so helpful. His honesty stood out from the very first phone call, which made us feel confident we were in good hands. The survey was thorough and clearly explained, and we received the report within 48 hours. Alaur then was really patient at explaining anything we were confused about. Really professional, knowledgeable and supportive throughout. The survey was also more reasonably priced than other quotes we had received. Highly recommend!

22 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we're really glad we could help.

Honesty and making sure people have the right information to make an informed decision is really important to us, so it's great to hear that stood out.

Thanks again for your recommendation, it genuinely means a lot, and we wish you all the best in your new home.

Avaliado com 5 de um total de 5 estrelas

Arc consultants are by far the best…

Arc consultants are by far the best surveyors I’ve ever used
The price is great
But the service is even greater
A phone call to go over every part of the survey was given and they wasn’t in a rush to get off the phone.
The actual survey report was so easy to understand and I will definitely be using again.
Thank you for your excellent service

2 de julho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for leaving your review, it's really appreciated.

We're glad you were happy with the service and found our support helpful.

Thanks again for your kind words and recommendation, it means a lot

Avaliado com 5 de um total de 5 estrelas

Alaur is a consummate professional

Alaur is a consummate professional: organised, timely, detailed, fair (RE pricing) and personable.

It's fair to say that with the issues he uncovered (during a level 2 survey), he effectively paid for himself!

Would highly recommend to any fellow first-time buyers (who will greatly benefit, as we did, from the methodic follow-up call that Alaur provides as standard).

29 de junho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for your review, we really appreciate it.

We're glad the survey helped provide real value for you, and great to hear the follow‑up call made a difference too.

Thanks again for your kind words and recommendation, it means a lot

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