ARC Consultants Ltd Avaliações 

168
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Me and my partner were recommended Alaur by some friends and couldn’t be happier. He made the process so easy for us and explained everything thoroughly in a way we could understand as first time buye... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alaur is very professional and thorough, he took the time to explained the process and survey in detail on the phone and gave some very useful advise tailored to my individual needs. I would highly re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alaur was great to work with on the survey for my property. He was extremely detailed and thorough and his expertise is clear to see. His communication was excellent and has made the process of home b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm so pleased I spoke with Alaur Choudhury today who is the Directer / Chartered Construction Manager for ARC. I was very upset and frustrated becuase my Subsidence Claim had been rejected by m... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor de Construção Civil
  2. também em
  3. Agrimensor
  4. Auditor Fiscal
  5. Inspetor de imóveis

Escrito pela empresa

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

168 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(168)

125 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Alaur was so so helpful. The whole process was very speedy and efficient which massively benefitted us being on a tight schedule. As first time buyers we weren't too sure on the process, but Alaur fully explained every step of this to us. ARC was recommended to us, and now I'm recommending them to everyone!

25 de junho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for leaving your review, it really means a lot to us

We're glad we were able to help you, and you felt supported

Thank you for your recommendations, and all the best going forward

Avaliado com 5 de um total de 5 estrelas

Exceptional surveyor

Exceptional surveyor! I’ve had 4 property surveys done now & ARC was by far the best. The communication before was great; very professional and Alaur asked what concerns I had about the property and answered them after the survey. The survey was very comprehensive (I had a level 2 after Alaur’s recommendation; I had actually requested a level 3, but he told me it wasn’t necessary for my property - He could have completed the level 3 and pocketed a few extra hundred quid - This is a very trustworthy surveyor. The level 2 survey by Alaur was way more comprehensive than the level 3 undertaken on a different property by a different company only a few months ago). He rang me after he had surveyed the property to go through everything in summary, and answer the questions I had. Outstanding service, and worth every penny. I wish I had found ARC when I bought my first property. I wouldn’t use anyone else now. You are missing a trick if you don’t use this company. 100% recommended.

24 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for your review, it genuinely means a lot, especially given your experience with other surveys.

We're really pleased the communication, honesty, and level of detail stood out for you, and taking the time to understand your concerns and talk everything through properly is always a big priority for us, so it’s great to hear that made a difference.

We really appreciate your trust and recommendation and thanks again, we're always here if you need anything in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service, empathy and clear communication

Alaur provided an excellent service. He was available before and after the survey to answer our questions.

First, he provided guidance on the right timing, the appropriate survey level based on the age of the property, and whether any further specialist tests were necessary.

Alaur prioritised clarity, taking the time to explain the findings over the phone before sharing the detailed report. He provided recommendations on next steps. This helped us understand what really mattered in the report and what was less significant, and put our minds at ease. Additionally, he offered a video call to go through the report if needed.

As first-time buyers, this level of support and clarity meant a great deal to us and we would highly recommend him.

23 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we really appreciate it.

We're glad the guidance helped make things clearer, especially as first time buyers it can be overwhelming

Thanks again for your kind words and recommendation, it means a lot, and we're always here if you need anything in the future

Avaliado com 5 de um total de 5 estrelas

I can say best service we have arc…

I can say best service we have arc consultants ltd ,amiging I recommend peoples any body need a better server used arc consultants Ltd.

8 de maio de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it means a lot to us. Thank you for your recommendation also

All the best

Avaliado com 5 de um total de 5 estrelas

Recommend for Home buyers survey

After speaking to Alaur. "I JUST KNEW".
He was Professional and Thorough. I would recommend everyone to speak with Alaur at Arc before making a decision.

19 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much, we really appreciate that

We're glad our conversation gave you that level of confidence from the start. Keeping things professional, clear, and thorough is always the aim.

Thanks again for the recommendation, it means a lot to us

Avaliado com 5 de um total de 5 estrelas

Alaur was amazing

Alaur was amazing. Very professional and gave great advice. I received an initial phone call after the survey had been carried out, then the full report via email and then a final teams call that I could run through any further questions. Would definitely recommend.

9 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it really means a lot to us.

We're really glad that you were satisfied and happy with our overall approach and support we provided to you.

All the best going forward

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience with ARC consultants

We had a fantastic experience with this building surveyor and would highly recommend their services. From the very beginning, they were open, clear, and transparent about the entire process, including the service and payment options, which really helped put us at ease.
They went above and beyond to meet our time constraints. In fact, they even liaised directly with our estate agent to help speed things up when time was not on our side. Despite this extra effort, they never made us feel like they were doing us a favour, they were genuinely supportive throughout.
We were quite anxious and had a lot of questions. No matter how small or “silly” they may have seemed, they were always patient, approachable, and happy to help. Their friendly yet professional approach really stood out, especially after speaking with several other surveyors before making our decision.
The report itself was excellent, clear, concise, and easy to understand. The turnaround time was also very impressive, which made a big difference during an already stressful process.
Thank you for such a smooth and positive experience!

11 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for your review, we really appreciate you taking the time to share your experience.

I’m glad you were happy with the process, our service and the report.

Thanks again for your kind words, it really does mean an awful lot and we wish you all the best with your new home.

Avaliado com 5 de um total de 5 estrelas

What a stellar surveyor Alaur is

What a stellar surveyor Alaur is, we had such a brilliant experience with him. He worked to our timeline, efficiently turning around an in depth, detailed report that was well written and justified and could be easily digested. He was clear and thorough, going further into depth where helpful. He also provided additional thoughts and context where they might be useful to us without overwhelming us with information. We came away from the process feeling confident and very well informed about the property. On top of the brilliant job Alaur did for us he’s a really lovely guy, he humanised what could be a very dry conversation about buildings and we thoroughly enjoyed our interactions with him. We are so glad that we chose Alaur and arc consultants to complete our Level 3 survey, we would recommend them to anyone without hesitation.

21 de maio de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for such an amazing review, we genuinely really appreciate it

We're so glad you had a great experience without it being overwhelming. It was a pleasure working with you both, and we're really glad you came away feeling confident and well informed about the property. Also appreciate the kind words, we always try to keep things as relaxed and personable as possible!

Thanks again for choosing ARC Consultants and for the recommendation, it really means a lot.

Avaliado com 5 de um total de 5 estrelas

Incredibly helpful

Alaur was incredibly helpful in taking us through the various survey options available and which one was most appropriate in our circumstances. If you need to want a professional unbiased view on what you need to do ring these guys.

11 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time in leaving your review, it's really appreciated.

We take great pride in ensuring you are guided through the options and make things clearer without any pressure. Thanks for the recommendation as well, it means a lot.

If you ever need any further advice, we're always here to help.

Avaliado com 5 de um total de 5 estrelas

Alaur was brilliant throughout the…

Alaur was brilliant throughout the surveying process; reassuring, efficient and competitively priced. He guided us through each stage and was consistently happy to help and explain specific details. We cannot recommend him highly enough.

23 de março de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for leaving your review, it's really appreciated

We're happy that you were fully satisfied with the service provided, and thank you for your recommendations

All the best

Avaliado com 5 de um total de 5 estrelas

Very professional and punctual service

Very professional and punctual service. Very detailed, timely survey and report completed. Very reasonable prices. Would definitely recommend

10 de junho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, and we're glad you were happy with the service provided

All the best

Avaliado com 5 de um total de 5 estrelas

Excellent & Highly Professional Service

Extremely efficient and very easy to deal with from beginning to end making for an excellent customer experience
Alaur was extremely professional and knowledgeable along with a very balanced approach to any issues raised and supported by a very user friendly report

3 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for your review, we appreciate you taking the time.

We're glad you were happy with the service, and wish you all the best

Avaliado com 5 de um total de 5 estrelas

Top service from beginning to end

from the initial call enquiry, I was listened too and guided to the right service, without pressure or being rushed. The quote was competitive, and the service delivered excellent, with a call to explain the report before it was issued, and availability to contact if I had further queries. Would recommend to family and friends

26 de maio de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we really appreciate it.

We're glad you felt listened to and supported and that our service was to your satisfaction. It's great to hear the report and follow up call were helpful too.

Thanks again for the recommendation, it really does mean a lot us

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with ARC

Fantastic experience with ARC, from quick responses via email regarding initial quote to quick turnaround on the report being written up. My experience with ARC has been exceptional. Alaur has been a great help to me and his phone calls to discuss report have been professional, efficient and friendly! Would recommend ARC to anyone looking for personal, friendly and professional survey work done. ⭐️⭐️⭐️⭐️⭐️

6 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your kind words, we really appreciate it.

We're glad you were happy with the service, and thanks again for your trust and support

Avaliado com 5 de um total de 5 estrelas

Alaur is an amazing professional

Alaur is an amazing professional. He is extremely honest, transparent and reliable.
Highly recommended if you need 5 star surveyor's report.
Alaur will keep you fully updated before the visit by sharing relevant information with you. He will call you after the survey with a verbal report. He will keep you fully updated.He will offer you a video call or Teams call to enhance your understanding. He will be able to produce a very comprehensive report in a day (if urgently required) and the details in the report are any buyer's delight. There are so many useful tips for buyers' solicitors. It is incredible. I will use him 100/100 times.
Alaur you are providing an exceptional service and support for your customers. I want this service to grow exponentially as customers need authentic professionals like you. Thank you!!!

4 de junho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for the review, we really appreciate it.

We're pleased to hear the communication, detail, and support throughout the process made a difference for you; it’s great to know that came across.

Thanks again for your kind words, we're always here if you need anything in the future

Avaliado com 5 de um total de 5 estrelas

I feel because this company treated me…

I feel because this company treated me how they would expect to be treated. Not just taking your money. Respect and honesty from start to aftercare. You can ask anything after Completion of the survey. Nothing too much trouble. Thank you

30 de maio de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for your kind words, we really appreciate it.

We're glad the survey helped put you at ease, and it means a lot to hear you felt supported throughout. Always happy to go that extra mile where we can.

Thanks again for your trust and support

Avaliado com 5 de um total de 5 estrelas

Incredible, professional and 10 star service

Amazing service from alaur. I feel incredibly lucky to have found such a wonderful surveyor. As a first time buyer, the whole process is daunting. My first contact from alaur was different to the rest, after looking and comparing quotes, I soon had non stop spam, reach outs and emails with company’s asking me to book with them. I felt completely overwhelmed. In the midst of this was an email from alaur, a personable email, it was different from the rest, the nature wasn’t pushy or pilling on information, it’s exactly what I needed, it stood out. From here I decided to reach out. I hadn’t a clue what I was doing or what kind of survey I needed, I genuinely thought I may have needed a level 3 survey and at this point alaur could have upsold this to me, or agreed, instead he asked me my concerns looked at the property online and actually informed me a level 2 would be sufficient. He was prompt, quick at responding and really listened to what we needed. I knew I’d made the right choice. On the day of the survey alaur contacted me and highlighted key points, which was so helpful! We spoke through everything and he put me at complete ease, at this point he said the report would be complete in 24 hours which it was. He also offered a teams meeting after the report so we could go through anything I was unsure of, I’m pretty sure this is unheard of in the surveying world, it was such an added bonus. I would absolutely recommend alaur to everyone, incredible service, kind, personable and so knowledgeable with a wealth of experience. Thank you for making this part of the buying process a less stressful experience, we are so grateful for you hard work. Charlotte and Rob

5 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you so much for the amazing review, it really means a lot us.

We're glad we could help make things feel a bit easier and less overwhelming, especially as a first time buyers. Really pleased the whole process and support along the way helped put your mind at ease.

Thanks again for your kind words and we're always here if you need anything in the future

Avaliado com 5 de um total de 5 estrelas

Alaur was very professional and…

Alaur was very professional and provided an in depth report. Would definitely recommend ARC. Very happy with the service and price.

1 de junho de 2026
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Resposta da ARC Consultants Ltd

Thank you very much for taking the time to leave us your review and recommendation, it does mean a lot to us and we really appreciate it

We wish you all the best

Avaliado com 5 de um total de 5 estrelas

From the first point of contact ARC…

From the first point of contact ARC Consultants were quick to respond, showed professionalism and excellent knowledge in the area of report I needed. Great customer service.More than happy to recommend them to my friends if they ever need a Surveyor. Thankyou Alaur.

2 de junho de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you very much for taking the time to leave your review, we really appreciate it

We're glad that you were satisfied with our service

All the best

Avaliado com 5 de um total de 5 estrelas

Fab service and hekpful

Alaur was fantastic! We are looking for a roof engineer for our solar panels installation and he was very helpful, listened to our requirements and with not having much experience (definitely me)!! he gave very good advise on steps forward. Thank you for all the information Alaur!

29 de maio de 2026
Avaliação não solicitada
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Resposta da ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really hope our advice was useful and helped you going forward.

All the best

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