I just want to thank Mark Chinderby for his amazing customer service. Mark helped me review my policy and brought the price down even more, he made the review extremely effortless and also got me cove... Ver mais
A empresa respondeu
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I just want to thank Mark Chinderby for his amazing customer service. Mark helped me review my policy and brought the price down even more, he made the review extremely effortless and also got me cove... Ver mais
A empresa respondeu
I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Ver mais
A empresa respondeu
Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Ver mais
A empresa respondeu
I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the info... Ver mais
A empresa respondeu
ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
1st Floor, 86 Gloucester Place, W1U 6HP, London, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 30% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was amazing and Stacy was absolutely brilliant

Resposta da Assura Financial Limited
Spoke with Goodwell this morning, covered everything with me was extremely helpful

Resposta da Assura Financial Limited
Carl and Adam both knowledgeable and friendly. Talked me through everything ensuring understanding and made it easy to sort policy. thank you both

Resposta da Assura Financial Limited
I spoke to Alisha Brown who was extremely thorough, polite and professional. She explained everything clearly. Such a pleasant person to talk to.

Resposta da Assura Financial Limited
She spoke calmly in a way I would understand

Resposta da Assura Financial Limited
Customer service agent Matt Painter was wonderful! Was clear, reassuring and very professional during the call, so happy have peace of mind and amazing benefits for myself and my family.

Resposta da Assura Financial Limited
Stacy was attentive and explained the process throughout
She was friendly that made the process easy
I am grateful for having a knowledgeable person like her that helped with my application

Resposta da Assura Financial Limited
I had a call off a friendly Noah who explained everything and when I decided to go ahead with the policy, he transferred me a very knowledgeable Mark Cinderby who walked me through everything and made sure I understood and repeated everything before proceeding. Absolutely 5* service!

Resposta da Assura Financial Limited
Kevin was very helpful and explained fully on what the policy involved. He was also more than happy to answer any questions

Resposta da Assura Financial Limited
I spoke with Stacey Charlton today and she provided me with all the information I needed and answered all my confusions. She is very knowledgeable and knows her job well. Professional and friendly at the same time. Am excited about getting my life insured with Assura+.

Resposta da Assura Financial Limited
Mark was very knowledgeable. Kept things simple rather than making them confusing. He was friendly, helpful and answered any questions I had. Excellent service. New insurance policy in place. Mark is a credit to the company.

Resposta da Assura Financial Limited
Holly attended to me very well. She was very professional and perfect.

Resposta da Assura Financial Limited
Very easy call to follow.
If I wasn't sure of something, they were more than happy to repeat and explain further.
Very polite and mannerly. Regularly asked if I understood what was happening.

Resposta da Assura Financial Limited
I spoke to Mark Cinderby today who was very professional and freindly. Mark explained everything on call and made sure I understood it all.
I would definately recommend Mark to my family and freinds.

Resposta da Assura Financial Limited
Matt was proefessjonal and clearly highly knowledgable about thr product offers but also other options i had available to me some of which id never considered before. His knowledge of what he was providing was comprehensive , extensive and impressive.
His manner whilst polite displayed empathy and hw listened carefully to my circumstances and things id previously percieved as possible issues , ie that im not married amd my mortgage situation. He put me at ease and was positive and cheerful throughout.
Unlike other calls ive had from companies offering me insurances of different types, fuel companies , internet providers where ive felt somewhat pressured by the blatant upselling of extras that may not be vauguely relevant or pertinemt ti my soecifi situation , Not once during my call to Matt from Assure did I hear or feel any pressure to be influenced by bonuses .All too often companies are trained to give the customer the very worse case scenario if you dont take out their policy. This insults and gravely underestimats the intelligence and life experiences of the customer which comes at a great cost and I resolve to never entertain that company ever again!!
Matt did none of these things
Matt , Assure are very lucky to have you on board.
Thank you for you time and I genuinely wish you the best for your future career.

Resposta da Assura Financial Limited
Friendly service, not pushy, explained everything clearly in a way that was understandable.
Many thanks to Mark Cinderby for the excellent, supportive, friendly service he gave me.

Resposta da Assura Financial Limited
I spoke to Ryan gormley he was excellent with explaining, the new cover for me and my brother very helpful and explained everything billent.i.we are very happy with your service and grate customer
Service.im saving money and got a better 🤝 win win

Resposta da Assura Financial Limited
Great phone call with Daniel today sorted my new policy out explained everything very informative made sure everything was right friendly will definitely recommend to family and friends

Resposta da Assura Financial Limited
Please remove me from your calling list. I got constant calls each and every single day without rest. From completely different numbers. I've blocked most of them and still got new numbers calling. I'm at the point which I mistakenly not answering an important legit call because of this.

Resposta da Assura Financial Limited
Toni was very helpful and friendly she went through everything easy to understand

Resposta da Assura Financial Limited
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