Assura Financial Limited Avaliações 

520
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I just want to thank Mark Chinderby for his amazing customer service. Mark helped me review my policy and brought the price down even more, he made the review extremely effortless and also got me cove... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the info... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedora de Seguro de Vida Temporário

Escrito pela empresa

ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

520 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(520)

472 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This was amazing and Stacy was…

This was amazing and Stacy was absolutely brilliant

4 de agosto de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your review. We’re delighted you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Spoke with Goodwell this morning

Spoke with Goodwell this morning, covered everything with me was extremely helpful

3 de agosto de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for sharing your experience. We're delighted to hear that you found our service helpful.

Avaliado com 5 de um total de 5 estrelas

Thank you

Carl and Adam both knowledgeable and friendly. Talked me through everything ensuring understanding and made it easy to sort policy. thank you both

3 de agosto de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your fantastic feedback. We're thrilled to hear that you had such a positive experience. We will be sure to pass on your comments to them.

Avaliado com 5 de um total de 5 estrelas

I spoke to Alisha Brown who was…

I spoke to Alisha Brown who was extremely thorough, polite and professional. She explained everything clearly. Such a pleasant person to talk to.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thanks for your review. We’re pleased you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

5 star service!

Customer service agent Matt Painter was wonderful! Was clear, reassuring and very professional during the call, so happy have peace of mind and amazing benefits for myself and my family.

30 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We appreciate your feedback and are delighted you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Stacy was attentive and explained the…

Stacy was attentive and explained the process throughout
She was friendly that made the process easy
I am grateful for having a knowledgeable person like her that helped with my application

29 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Stacey.

Avaliado com 5 de um total de 5 estrelas

I had a call off a friendly Noah who…

I had a call off a friendly Noah who explained everything and when I decided to go ahead with the policy, he transferred me a very knowledgeable Mark Cinderby who walked me through everything and made sure I understood and repeated everything before proceeding. Absolutely 5* service!

29 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your review. We're pleased that our team was able to provide clear and helpful guidance. We know life insurance can be an important decision and we're grateful for the opportunity to assist.

Avaliado com 5 de um total de 5 estrelas

Kevin was very helpful and explained…

Kevin was very helpful and explained fully on what the policy involved. He was also more than happy to answer any questions

27 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We’re pleased you had a positive experience. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I spoke with Stacey Charlton today and she provided me with all the information I needed and answered all my confusions. She is very knowledgeable and knows her job well. Professional and friendly at the same time. Am excited about getting my life insured with Assura+.

27 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your kind words and 5-star review. We're pleased that Stacey was able to make the process straightforward and easy to understand. We appreciate your trust and are grateful for your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent

Mark was very knowledgeable. Kept things simple rather than making them confusing. He was friendly, helpful and answered any questions I had. Excellent service. New insurance policy in place. Mark is a credit to the company.

17 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Mark.

Avaliado com 4 de um total de 5 estrelas

Holly attended to me very well

Holly attended to me very well. She was very professional and perfect.

24 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your feedback. We’re delighted to hear you were pleased with our service.

Avaliado com 5 de um total de 5 estrelas

Very easy call to follow.

Very easy call to follow.

If I wasn't sure of something, they were more than happy to repeat and explain further.

Very polite and mannerly. Regularly asked if I understood what was happening.

24 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We’re pleased you had a positive experience. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Very clear and professional

I spoke to Mark Cinderby today who was very professional and freindly. Mark explained everything on call and made sure I understood it all.
I would definately recommend Mark to my family and freinds.

24 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thanks for your kind feedback. We’re pleased we could help.

Avaliado com 5 de um total de 5 estrelas

Matt was proefessional and clearly…

Matt was proefessjonal and clearly highly knowledgable about thr product offers but also other options i had available to me some of which id never considered before. His knowledge of what he was providing was comprehensive , extensive and impressive.
His manner whilst polite displayed empathy and hw listened carefully to my circumstances and things id previously percieved as possible issues , ie that im not married amd my mortgage situation. He put me at ease and was positive and cheerful throughout.
Unlike other calls ive had from companies offering me insurances of different types, fuel companies , internet providers where ive felt somewhat pressured by the blatant upselling of extras that may not be vauguely relevant or pertinemt ti my soecifi situation , Not once during my call to Matt from Assure did I hear or feel any pressure to be influenced by bonuses .All too often companies are trained to give the customer the very worse case scenario if you dont take out their policy. This insults and gravely underestimats the intelligence and life experiences of the customer which comes at a great cost and I resolve to never entertain that company ever again!!
Matt did none of these things
Matt , Assure are very lucky to have you on board.
Thank you for you time and I genuinely wish you the best for your future career.

23 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you so much for taking the time to leave such a thoughtful and detailed review.

We are delighted to hear about your experience with Matt.
It's particularly rewarding to hear that you felt listened to and supported, with no pressure or unnecessary sales tactics. We pride ourselves on putting our customers first, and your comments perfectly reflect the service we strive to deliver every day.

We will be sure to pass your kind words on to Matt. Recognition like this means a great deal and is always appreciated by our team.

Thank you again for choosing Assura Protect. We truly appreciate your recommendation and wish you all the very best for the future.

Avaliado com 5 de um total de 5 estrelas

Friendly service

Friendly service, not pushy, explained everything clearly in a way that was understandable.
Many thanks to Mark Cinderby for the excellent, supportive, friendly service he gave me.

23 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your kind review.

We're delighted to hear that Mark provided friendly, supportive service and explained everything clearly without any pressure. We'll be sure to pass your comments on to him.

Thank you for choosing Assura Protect.

Avaliado com 4 de um total de 5 estrelas

I spoke to Ryan gormley he was easy to understand and grate with explaining the new deal.and also answered any questions we asked ... should get a pay rise ...lol …

I spoke to Ryan gormley he was excellent with explaining, the new cover for me and my brother very helpful and explained everything billent.i.we are very happy with your service and grate customer
Service.im saving money and got a better 🤝 win win

21 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Ryan.

Avaliado com 5 de um total de 5 estrelas

Great

Great phone call with Daniel today sorted my new policy out explained everything very informative made sure everything was right friendly will definitely recommend to family and friends

21 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your fantastic feedback. We're thrilled to hear that Daniel provided such a positive experience. We will be sure to pass on your comments to them.

Avaliado com 1 de um total de 5 estrelas

Cold calls

Please remove me from your calling list. I got constant calls each and every single day without rest. From completely different numbers. I've blocked most of them and still got new numbers calling. I'm at the point which I mistakenly not answering an important legit call because of this.

21 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.

We understand how frustrating it must have been to receive repeated calls from different numbers, especially when it has reached the point where you have become reluctant to answer calls.

Please be assured that once you provide your details I will request for your details to be removed from our calling systems and you should then not receive any further contact from us. We will also review the concerns you've raised internally to help prevent similar experiences in the future.

We apologise for the inconvenience caused and appreciate you bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Toni was very helpful and friendly …

Toni was very helpful and friendly she went through everything easy to understand

20 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your review. We’re delighted that you had a positive experience.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais