Assura Financial Limited Avaliações 

520
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I just want to thank Mark Chinderby for his amazing customer service. Mark helped me review my policy and brought the price down even more, he made the review extremely effortless and also got me cove... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the info... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedora de Seguro de Vida Temporário

Escrito pela empresa

ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

520 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(520)

472 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Kevin was absolutely wonderful very…

Kevin was absolutely wonderful very help and a top guy brilliant customer service could not have gone smoother thanks Kevin

20 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for the 5 star review. We are glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Tomiwa olayinka gave the best customer…

Tomiwa olayinka gave the best customer service and manage to convince me to take the policy

20 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your lovely comments. We’re delighted we could help.

Avaliado com 1 de um total de 5 estrelas

Cold called by pushy rude guy, who hung up on me...

Was just cold called by a very pushy sales rep from number 07482751737 about life insurance, the kind of wouldn't take no for an answer attitude, when I said not I've not really thought about it much, so id like to have a think and see if its something I think I should look into and then come back to you. Still tried to push me into booking an appointment, and when I started to repeat my position just hung up on me mid sentance.

So, once I have had a think, and maybe look into some life insurance, I definitely will not be coming here for anything.

20 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience fell short of the standards we aim to provide. We truly appreciate all feedback, as it helps us continually improve our service. We will review the points you've raised and come back to you with an update once you are able to provide us with your details.

Avaliado com 5 de um total de 5 estrelas

Staff was very friendly and…

Staff was very friendly and professional and explained everything I needed to know about my new policy and what will happen

20 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your feedback, we are pleased that we could help.

Avaliado com 5 de um total de 5 estrelas

Asked all he right questions gave me…

Asked all he right questions gave me the best deal I am real happy thank you for that advice 🙏🏾 ☺️ great service great customer service 10/10 Thank you once again to Annabel

16 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We’re thrilled to receive your positive feedback. Thank you for choosing us.

Avaliado com 5 de um total de 5 estrelas

I spoke with Adam today he set up my…

I spoke with Adam today he set up my life cover, this was very easy and Adam covered everything. Very friendly and informative.

16 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for the 5 star review. We are glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful and got me…

Very friendly and helpful and got me double the value I previously had with sunlife. Great communications and very stress free advice.

16 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to leave us your feedback. We truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Life and Critical illness cover

Spoke with George to arrange cover. Friendly polite and sorted cover with a discount

16 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your review. We’re delighted you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service
Tomiwa Olayinka was great, very informative and clear on the phone. Took the time to speak with me and get to know me rather than just selling a product. Very happy with the cover he has been able to provide.Thank you

15 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for your kind words. We’re glad our team could assist you.

Avaliado com 5 de um total de 5 estrelas

Exceptional service from start to…

Exceptional service from start to finish
​"Dealing with Daniel Hudson at Assura + Protect was an absolute pleasure. He was incredibly helpful, answered all my questions, and made sure I was completely happy with my new policy. 5-star.

Dan made the whole process so easy and was a total star 🌟 through out the process.

He definitely was the reason I purchased today

14 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We appreciate your feedback and are delighted you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Unbelievably patient

Unbelievably patient: I spoke with Stacey C and she was so polite and helpful. Managed to get me a massively improved policy despite poor phone line.
I didnt feel pressured or self conscious and this is a massive thing for me: when talking about anything private, I struggle but Stacey made it possible. Service was brilliant, Stacey definitely knows how to deliver exceptional customer service, providing options and took the mundane out of the conversation. Thank you Stacey.

HIGHLY recommended.
Did I mention getting a fantastic policy?

13 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for the wonderful feedback. We’re delighted we could help.

Avaliado com 5 de um total de 5 estrelas

Stacey was amazing throughout

Stacey was amazing throughout, I always struggled online with life insurance due to not knowing what was classed as a medical condition and what was undergoing treatment etc, therefore she made this a breeze. Could not recommend enough. Super friendly and I feel at ease knowing I am now covered as are my family. Thanks Stacey!

13 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We’re pleased you had a positive experience. Thank you for your review.

Avaliado com 3 de um total de 5 estrelas

Had a good experience from 2 informative sales representitives.

Had a good experience from informative staff; Sean and Ryan. I have agreed to the policy, etc. But then went to open the review page and saw Assura had over 400+ negative reviews. I also found the file they sent went to my spam folder. Thus, I have decided to stick with my current provider.
Read the reviews, the service doesn't start and finish with sales people. It's about the after care, the service and policy itself. I for one do not feel comfortable switching my cover. The link provided showed 400+ positive reviews, but when you click on the 1 highlighted review star, that highlighted the 400+ negatives, so I will stick with my review, as that is what I saw. I do not appreciate being told to amend my review, when it is true to what I experienced.

13 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for taking the time to leave your feedback. We're delighted to hear that Sean and Ryan provided you with a positive and informative experience.
We appreciate you sharing the reasons behind your concerns and desire to stay with your current provider.
We apologise if our previous communication regarding amending your review. Our intention is to clarify that there are businesses with similar names, which can sometimes lead to confusion when viewing online reviews, and we wanted to ensure you had the correct information available to you.
Thank you again for your comments and for considering Assura Protect. We wish you all the very best moving forward. If you would like to contact us further please call: 03300100210.

Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience with…

I had a wonderful experience with Stacey. She's very good at what she does as she detailed every information about assuraprotect and she's one of the reasons I decided to come on board.

13 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We’re grateful for your feedback and your trust in our team.

Avaliado com 5 de um total de 5 estrelas

Very professional and helpful right…

Very professional and helpful right through the process of getting my insurance,answered all my questions.

10 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thanks for your review. We’re pleased you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Really friendly customer advisors who…

Really friendly customer advisors who spoke with care and compassion. They explained the cover really well, had plenty of time to answer questions and go back over things. Goodwill was my advisor and I didn't catch the name if the first guy who spoke to me but he was really nice too!!

9 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thanks for your review. We’re pleased you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I just get off the phone with Kevin

I just get off the phone with Kevin, he is so polite, very knowledgeable and answered all my questions. He is patient and very helpful with application. I recommend this to anyone. Thank you.

8 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

We’re delighted to hear you had a great experience. Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Helpful with critical illness cover

Good clear information for a product that I needed. Stacey was great to talk to friendly and helpful.

8 de julho de 2026
Avaliação não solicitada
logotipo da Assura Financial Limited

Resposta da Assura Financial Limited

Thank you for sharing your experience. We’re pleased we could assist.

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