I just want to thank Mark Chinderby for his amazing customer service. Mark helped me review my policy and brought the price down even more, he made the review extremely effortless and also got me cove... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I just want to thank Mark Chinderby for his amazing customer service. Mark helped me review my policy and brought the price down even more, he made the review extremely effortless and also got me cove... Ver mais
A empresa respondeu
I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Ver mais
A empresa respondeu
Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Ver mais
A empresa respondeu
I receieved a call to confirm that I was getting all the extra benifits and was handed over to Kevin. I now have more cover for less. The process was done as quick as possable considering all the info... Ver mais
A empresa respondeu
ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
1st Floor, 86 Gloucester Place, W1U 6HP, London, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 30% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kevin was absolutely wonderful very help and a top guy brilliant customer service could not have gone smoother thanks Kevin

Resposta da Assura Financial Limited
Tomiwa olayinka gave the best customer service and manage to convince me to take the policy

Resposta da Assura Financial Limited
Was just cold called by a very pushy sales rep from number 07482751737 about life insurance, the kind of wouldn't take no for an answer attitude, when I said not I've not really thought about it much, so id like to have a think and see if its something I think I should look into and then come back to you. Still tried to push me into booking an appointment, and when I started to repeat my position just hung up on me mid sentance.
So, once I have had a think, and maybe look into some life insurance, I definitely will not be coming here for anything.

Resposta da Assura Financial Limited
Staff was very friendly and professional and explained everything I needed to know about my new policy and what will happen

Resposta da Assura Financial Limited
The person i spoke to was very helpful his name was Godwell

Resposta da Assura Financial Limited
Asked all he right questions gave me the best deal I am real happy thank you for that advice 🙏🏾 ☺️ great service great customer service 10/10 Thank you once again to Annabel

Resposta da Assura Financial Limited
I spoke with Adam today he set up my life cover, this was very easy and Adam covered everything. Very friendly and informative.

Resposta da Assura Financial Limited
Very friendly and helpful and got me double the value I previously had with sunlife. Great communications and very stress free advice.

Resposta da Assura Financial Limited
Spoke with George to arrange cover. Friendly polite and sorted cover with a discount

Resposta da Assura Financial Limited
Really good customer service explained everything.

Resposta da Assura Financial Limited
Great service
Tomiwa Olayinka was great, very informative and clear on the phone. Took the time to speak with me and get to know me rather than just selling a product. Very happy with the cover he has been able to provide.Thank you

Resposta da Assura Financial Limited
Exceptional service from start to finish
"Dealing with Daniel Hudson at Assura + Protect was an absolute pleasure. He was incredibly helpful, answered all my questions, and made sure I was completely happy with my new policy. 5-star.
Dan made the whole process so easy and was a total star 🌟 through out the process.
He definitely was the reason I purchased today

Resposta da Assura Financial Limited
Unbelievably patient: I spoke with Stacey C and she was so polite and helpful. Managed to get me a massively improved policy despite poor phone line.
I didnt feel pressured or self conscious and this is a massive thing for me: when talking about anything private, I struggle but Stacey made it possible. Service was brilliant, Stacey definitely knows how to deliver exceptional customer service, providing options and took the mundane out of the conversation. Thank you Stacey.
HIGHLY recommended.
Did I mention getting a fantastic policy?

Resposta da Assura Financial Limited
Stacey was amazing throughout, I always struggled online with life insurance due to not knowing what was classed as a medical condition and what was undergoing treatment etc, therefore she made this a breeze. Could not recommend enough. Super friendly and I feel at ease knowing I am now covered as are my family. Thanks Stacey!

Resposta da Assura Financial Limited
Had a good experience from informative staff; Sean and Ryan. I have agreed to the policy, etc. But then went to open the review page and saw Assura had over 400+ negative reviews. I also found the file they sent went to my spam folder. Thus, I have decided to stick with my current provider.
Read the reviews, the service doesn't start and finish with sales people. It's about the after care, the service and policy itself. I for one do not feel comfortable switching my cover. The link provided showed 400+ positive reviews, but when you click on the 1 highlighted review star, that highlighted the 400+ negatives, so I will stick with my review, as that is what I saw. I do not appreciate being told to amend my review, when it is true to what I experienced.

Resposta da Assura Financial Limited
I had a wonderful experience with Stacey. She's very good at what she does as she detailed every information about assuraprotect and she's one of the reasons I decided to come on board.

Resposta da Assura Financial Limited
Very professional and helpful right through the process of getting my insurance,answered all my questions.

Resposta da Assura Financial Limited
Really friendly customer advisors who spoke with care and compassion. They explained the cover really well, had plenty of time to answer questions and go back over things. Goodwill was my advisor and I didn't catch the name if the first guy who spoke to me but he was really nice too!!

Resposta da Assura Financial Limited
I just get off the phone with Kevin, he is so polite, very knowledgeable and answered all my questions. He is patient and very helpful with application. I recommend this to anyone. Thank you.

Resposta da Assura Financial Limited
Good clear information for a product that I needed. Stacey was great to talk to friendly and helpful.

Resposta da Assura Financial Limited
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