Wir haben eine Fasssauna (2,4m S2V) selbst montiert. Aufwand mit 2 Personen ca. 10 Stunden. Alle Teile lassen sich leicht zusammenfügen, die Qualität ist hervorragend. Die empfohlene Remmers Holzlasur... Ver mais
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Veja o que dizem as avaliações
Wie haben einen GFK Badezuber gekauft. Die Lieferung hat gut geklappt. Jedoch gab es im Nachgang mit dem Badezuber mehrere Probleme. Das Licht war innerhalb kürzester Zeit kaputt. Ebenso war in der Mi... Ver mais
Ich habe selten so einen perfekten Ablauf erfahren ! Von der Bestellung bis zur Lieferung perfekte Transparenz, Liefertreue und Qualität des Produktes. Jederzeit wieder !!! Und vielen Dank
I found the entire experience faultless. From order to delivery not a single negative thing to say. Thank you very much. I did buy flat pack and erected myself with help. Instructions could be greatl... Ver mais
Detalhes da empresa
- Fornecedor de Materiais para Jardins
- Loja de banheiras de hidromassagem
- Termas ao ar livre
- Sauna
- Loja especializada em saunas
Sobre BALTRESTO I Outdoor saunas & Hot Tubs
Escrito pela empresa
BALTRESTO -
european manufacturer of saunas and hot tubs
We offer a diverse selection of saunas:
Barrel Saunas, Round Cube Saunas, Mirrored Saunas, Big Oval Saunas, Vertical Saunas.
Our hot tub offerings include:
Fiberglass hot tubs, Fiberglass hot tub liners, Wooden hot tubs, Ice baths
Our sites:
International: baltresto.com
Germany: baltresto.de
Sweden: baltresto.se
France: baltresto.fr
Norway: no.baltresto.com
Informações de contato
Kaldase tee 2, 74117, Maardu, Estônia
- +37258802620
- sale@baltresto.com
- baltresto.com
4,3
Excelente
1 mil avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The hottub is simply beautiful
The hottub is beautiful, efficient and functional. I can’t wait for the first snow to really enjoy it even more!
6 de agosto de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you so much for your kind words! 💙
We’re thrilled to hear that you’re enjoying your hot tub. May it bring you many relaxing and cozy moments — especially on snowy winter days!
Warm regards,
BALTRESTO
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you so much for your feedback! 🙏
It’s a pleasure to know you’re satisfied with our cooperation — we’ll be happy to work with you again!
Warm regards,
BALTRESTO
When there are missing parts in the…
When there are missing parts in the delivery, these where sent immediately after I notified. Karina answers questions quickly.
8 de agosto de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you so much for your feedback! 🙏
We’re glad the issue with the missing parts was resolved quickly and that you’re satisfied with our service.
Warm regards,
BALTRESTO
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you very much for your feedback.
We are glad to hear that you are satisfied with the product. It means a lot to us.
Best regards,
The Baltresto Team
Having been afraid to spend a large…
Having been afraid to spend a large amount of money with an unknown vendor based in Estonia we took a chance with baltresto. We couldn't be happier with both the customer care and delivery of hot tub from baltresto. An excellent product delivered on time.
28 de julho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you so much for your kind words and for placing your trust in us! 🌿
We’re delighted to hear that you’re happy with both our customer service and your new hot tub. Feedback like yours truly inspires our team to keep doing our best. May your hot tub bring you relaxation and joy for many years to come!
Warm regards,
BALTRESTO
No delivery of ordered product!
24 de julho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
We’re very sorry to hear about this situation and sincerely apologize for the inconvenience. This is certainly not the experience we want our customers to have. Our team will contact you shortly to clarify the details and do everything possible to resolve the issue and ensure you receive your order as soon as possible.
Warm regards,
BALTRESTO
Professionality
I haven’t tried the hot tub yet, but I’m really impressed by the professionalism and organization.
Very quick response to everything. Five stars!
25 de julho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you very much for your positive feedback.
We are delighted to hear that our professionalism and fast communication have made a good impression, even before you have tried the hot tub.
Providing reliable service and quick support is very important to us, and your words motivate us to continue maintaining a high standard. We hope you will enjoy your hot tub and have a great experience using it. Thank you for choosing us and for the five-star rating.
Kind regards,
Your BALTRESTO Team.
Så himla nöjd med bastu och all…
Så himla nöjd med bastu och all personal som hjälpte oss på vägen .tack
23 de julho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Stort tack för din fina recension.
Vi är väldigt glada att höra att du är nöjd med både bastun och servicen från vårt team under hela processen. Det betyder mycket för oss att kunna ge stöd och trygghet från början till slut, och din positiva återkoppling motiverar oss att fortsätta hålla hög kvalitet i vårt arbete. Tack för ditt förtroende och för att du valde oss.
Vänliga hälsningar,
BALTRESTO Teamet.
Huono hankinta
Valitsimme altaaseen kaiken mahdollisen mitä siihen oli mahdollista saada. Asennuksen jälkeen huomattiin että led-valopainikkeesta ei tapahtunut mitään. Painekytkimestä puuttui johdot ja led-valojen valo tuli muuta kautta. Valoja ei voi sammuttaa eikä muuttaa. Altaassa ”ikuinen diskovalaistus”. Syksyllä piti laittaa lämmitys päälle niin yllättäen sekään ei toimi. Altaasta puuttui kauttaaltaan seinistä monesta kohdasta eriste. Osa oli tehtaan puolesta paikkailtu ja sitä piti jatkaa itse. Tehdas ei vastaa reklamaatioihin. Olemme kesästä lähtien reklamoimeet tuloksetta. En suosittele tätä kenellekään. Luultavasti kommenttia ei julkaista ja yhden tähden arvostelu ei tule näkyviin
17 de outubro de 2025
Avaliação não solicitada
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Kirjoitan vastauksen arvostelun kielellä (suomeksi):
Kiitämme palautteestanne ja pahoittelemme syvästi kokemustanne.
Olemme todella pahoillamme siitä, että tuotteessa ja toimitetuissa ratkaisuissa on ilmennyt puutteita. Tämä ei missään tapauksessa vastaa niitä laatuvaatimuksia, joita asetamme tuotteillemme.
Haluamme vakuuttaa, että asiakaspalvelumme ja tekninen tiimimme tekevät kaikkensa, jotta ongelmat saadaan ratkaistua mahdollisimman nopeasti. Pyydämme teitä ottamaan meihin vielä kerran yhteyttä, jotta voimme yhdessä käydä tapauksen läpi ja sopia korjaavista toimenpiteistä.
Arvostamme suuresti, että jaoitte kokemuksenne, sillä se auttaa meitä kehittämään palveluamme ja tuotantoamme. Toivomme, että voimme löytää tilanteeseenne ratkaisun ja palauttaa luottamuksen.
Ystävällisin terveisin
BALTRESTO-asiakaspalvelu
Good service and good quality!
I am very satisfied with the excellent service and good quality of the sauna delivered. I will definitely order from Baltresto again next time.
25 de junho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you very much for your kind review.
We are delighted to hear that you are satisfied with both the quality of the delivered sauna and our service.
Your trust means a lot to us, and we truly appreciate your intention to choose Baltresto again in the future. We look forward to serving you next time.
Best regards,
The Baltresto Team
fast delivery and uncomplicated…
fast delivery and uncomplicated handling. the only thing I have comments on is that the wooden frame which is an option is not delivered pressure impregnated, especially when the terrace pool is outdoors,
30 de setembro de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you for your feedback.
We are glad to hear that the fast delivery and smooth ordering process met your expectations.
We also appreciate your comment regarding the wooden frame. Your opinion is important to us, and we will certainly review the possibility of pressure impregnation for outdoor use. Feedback like yours helps us improve our products and services.
Thank you for choosing Baltresto. We hope you will enjoy your purchase.
Best regards,
The Baltresto Team
Beautiful barrel Sauna 5 🌟
The barrel sauna was ordered from and dispatched to the UK with incredible efficiency. Help was provided at all points, from purchase through to organising the import tax. We opted for the grade B barrel and it’s the best investment we’ve made in recent years. It’s beautiful, relatively easy to build and we are using it daily. Two friends have already purchased a sauna after seeing and trying ours. I would highly recommend that you put your trust in Baltresto if you’re looking for a quality sauna for your outdoor space.
2 de julho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Thank you very much for your feedback.
We are pleased to hear that you were satisfied with the fast delivery and the smooth ordering process.
We also appreciate your comment regarding the wooden frame. Feedback like yours helps us improve our products, and we will carefully review this option for future enhancements.
Thank you for choosing Baltresto, and we hope you continue to enjoy your product.
Best regards,
The Baltresto Team
Mkt bra material och bra passform på…
Mkt bra material och bra passform på allt. Toppenkvalitet
2 de julho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Tack så mycket för din positiva recension.
Vi är glada att höra att du är nöjd med både materialet och passformen. Det betyder mycket för oss att produkten upplevs som högsta kvalitet.
Vänliga hälsningar,
Baltresto Teamet
Good customer service and product.
The company could not be more helpful. Sauna arrived as quoted and went together no problem.
Just to be aware the delivery was on a double sized pallet and the courier had a hard time.delivering but the driver was excellent.
10 de junho de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Dear Paul,
Thank you so much for your kind feedback and for choosing BALTRESTO! We're very happy to hear that your sauna arrived on time and was easy to assemble. It's great to know that you were satisfied with both the product and the service.
We also appreciate your note regarding the delivery pallet size — this is helpful information, and we’ll certainly take it into account to further improve our logistics. We're glad to hear the driver handled the situation well!
Best regards,
The BALTRESTO Team
A huge thank you to the team at…
A huge thank you to the team at Baltresto for such a wonderful sauna! From start to finish everything was perfect — great service, friendly and helpful people, and always available when I needed advice. The sauna itself is amazing, I honestly couldn’t be happier with it. Even the delivery was handled professionally. Big thanks again to the whole team for making the experience so easy and enjoyable
5 de agosto de 2025
Avaliação não solicitada
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Dear Shaun,
Thank you so much for your wonderful and inspiring review! We’re truly delighted to hear that you’re happy not only with your new sauna but also with the level of service you received from our team. We always strive to support our customers at every step — from consultation to delivery — and it's incredibly rewarding to know that the whole process was smooth and enjoyable for you.
Thank you for choosing BALTRESTO. We wish you many relaxing and enjoyable moments in your new sauna!
Warm regards,
The BALTRESTO Team
Baltresto levererar
Baltresto levererar. Bra emballage, rejäl balja, kamin, rör, underrede och monteringsanvisning. Allt levererades till dörr i rätt tid. Nu är terass o balja monterad och invigd. Jag är mycket nöjd. Mvh Johan
9 de novembro de 2024
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Bäste Johan!
Stort tack för din recension! Vi är mycket glada att du är nöjd med våra produkter och tjänster. För oss är det oerhört viktigt att varje kund får en kvalitetsprodukt i tid och är nöjd med resultatet.
Med vänliga hälsningar,
Teamet på BALTRESTO.
herzlichen Dank für die Betreuung
herzlichen Dank für die Betreuung. Das Fass ist sehr gut verarbeitet! Sehr einfach aufzubauen, ein Kompliment an eure Firma!
26 de julho de 2025
Avaliação não solicitada
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Sehr geehrter Herr Schallegger,
vielen herzlichen Dank für Ihr positives Feedback und die freundlichen Worte!
Es freut uns sehr, dass Sie mit der Qualität und dem einfachen Aufbau unseres Fasses zufrieden sind.
Ihr Lob ist die schönste Anerkennung für das gesamte BALTRESTO-Team.
Wir würden uns freuen, Sie auch in Zukunft wieder als Kunden begrüßen zu dürfen!
Mit freundlichen Grüßen,
Ihr BALTRESTO-Team
Fantastisk support
Fantastisk support. Allt fungerade perfekt. Värmen är kvar länge pga isolerande locket. 32 grader fortfarande efter 12 timmar utan eldning. Snyggt Spa. Underbart med jetstream och bubbel. Det är nästan ett måste...
16 de julho de 2025
Avaliação não solicitada
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Kära kund,
Tack så mycket för din positiva feedback! Vi är glada att både vår produkt och service motsvarade dina förväntningar. Vi strävar efter att varje kund ska kunna njuta av komfort och kvalitet i våra produkter.
Vi ser fram emot att hjälpa dig igen och hoppas att ditt SPA kommer att ge dig avkoppling och glädje under lång tid!
Med vänliga hälsningar,
Teamet på BALTRESTO
They are not professional...They don't…
They are not professional...They don't respond to emails
9 de abril de 2025
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Good day,
We apologize for the delay in our response. Our entire team was on a collective vacation — this information was available on our website and included in the automatic email reply.
We are truly sorry that you did not receive a response when you expected it. However, your inquiry has now been forwarded to the appropriate department.
We hope you will now receive the level of support and communication you were expecting.
Best regards,
BALTRESTO
Resposta da BALTRESTO I Outdoor saunas & Hot Tubs
Guten Tag!
Vielen herzlichen Dank für Ihr positives Feedback!
Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind. Wir geben stets unser Bestes, um unseren Kunden höchste Qualität und zuverlässigen Support zu bieten.
Mit freundlichen Grüßen
Ihr BALTRESTO-Team
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