BALTRESTO I Outdoor saunas & Hot Tubs Avaliações 1.123

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wir haben eine Fasssauna (2,4m S2V) selbst montiert. Aufwand mit 2 Personen ca. 10 Stunden. Alle Teile lassen sich leicht zusammenfügen, die Qualität ist hervorragend. Die empfohlene Remmers Holzlasur... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wie haben einen GFK Badezuber gekauft. Die Lieferung hat gut geklappt. Jedoch gab es im Nachgang mit dem Badezuber mehrere Probleme. Das Licht war innerhalb kürzester Zeit kaputt. Ebenso war in der Mi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ich habe selten so einen perfekten Ablauf erfahren ! Von der Bestellung bis zur Lieferung perfekte Transparenz, Liefertreue und Qualität des Produktes. Jederzeit wieder !!! Und vielen Dank

Avaliado com 5 de um total de 5 estrelas

I found the entire experience faultless. From order to delivery not a single negative thing to say. Thank you very much. I did buy flat pack and erected myself with help. Instructions could be greatl... Ver mais

Detalhes da empresa

  1. Fornecedor de Materiais para Jardins
  2. Loja de banheiras de hidromassagem
  3. Termas ao ar livre
  4. Sauna
  5. Loja especializada em saunas

Sobre BALTRESTO I Outdoor saunas & Hot Tubs

Escrito pela empresa

BALTRESTO -
european manufacturer of saunas and hot tubs

We offer a diverse selection of saunas:
Barrel Saunas, Round Cube Saunas, Mirrored Saunas, Big Oval Saunas, Vertical Saunas.

Our hot tub offerings include:
Fiberglass hot tubs, Fiberglass hot tub liners, Wooden hot tubs, Ice baths

Outdoor Saunas Hot Tubs

Our sites:

International: baltresto.com

Germany: baltresto.de

Sweden: baltresto.se

France: baltresto.fr

Norway: no.baltresto.com


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

RECEPTION DE NOTRE SAUNA

sauna commandé il y a 8 semaines, reçu dans le délai indiqué. Très belle qualité, conforme à ce qui était proposé et à nos attentes;
Très bonne communication avec le groupe BALTRESTO par mail, ou téléphone (en anglais) avec des réponses très rapides et précises, par Jelena très efficace et agréable.
attention à anticiper la livraison si le sauna est déjà assemblé et que vous assurez l'installation, renseignez vous bien au préalable;
Nous recommandons cette entreprise sans réserve;

18 de junho de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Good day!

Thank you very much for your detailed and warm review!
We’re very happy to hear that the sauna was delivered on time and fully met your expectations in terms of quality.

Thank you also for highlighting the importance of preparation for installation — this is truly valuable advice for future customers. We greatly appreciate your trust and the high evaluation of our work.

We’ll be glad to see you among our customers again!

Best regards,
The BALTRESTO Team

Avaliado com 5 de um total de 5 estrelas

Lieferung, Qualität und Aufbau, alles super

Lieferung, Qualität und Erreichbarkeit, war alles sehr gut, diese Firma kümmert sich um den Kunden

18 de junho de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Vielen herzlichen Dank für Ihre positive Bewertung!

Es freut uns sehr zu hören, dass Sie mit der Lieferung, der Qualität und unserem Service so zufrieden sind. Die Zufriedenheit unserer Kunden liegt uns besonders am Herzen, und Ihr Feedback bestätigt, dass wir auf dem richtigen Weg sind.

Vielen Dank, dass Sie sich für BALTRESTO entschieden haben.
Wir freuen uns, Sie auch in Zukunft wieder als Kunden begrüßen zu dürfen!

Mit freundlichen Grüßen
Ihr BALTRESTO-Team

Avaliado com 5 de um total de 5 estrelas

Ich kann Baltresto nur empfehlen

Ich kann Baltresto nur empfehlen!
Vor drei Jahren haben wir unser Badefass dort gekauft . Aufgrund der positiven Erfahrung und der Qualität , war klar dort kaufen wir auch unsere Sauna ,die wir vor paar Tagen erhalten haben ( muss noch aufgebaut werden ) Vom bestellen bis zur Anlieferung ob beim Bottich oder der Sauna lief alles tadellos. Der Service ist top , schnelle nette Kommunikation. Es werden vorab Bilder geschickt , wie die Ware eingepackt ist bevor sie in den Versand geht. Wer Qualität , ein super Preisleistungsverhältnis und guten Service haben möchte , sollte aufjedenfall dort bestellen.

13 de junho de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Vielen herzlichen Dank für Ihre tolle Bewertung!
Es freut uns sehr, dass Sie mit unserem Produkt und Service zufrieden sind.
Besonders schön ist es zu hören, dass Sie auch nach mehreren Jahren noch Freude an Ihrem Badefass haben.
Wir setzen alles daran, unseren Kunden hochwertige Produkte und zuverlässigen Support zu bieten.
Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen, und wünschen Ihnen weiterhin entspannte und angenehme Momente mit Ihrem Badefass und Ihrer Sauna!

Mit freundlichen Grüßen
Ihr BALTRESTO-Team

Avaliado com 5 de um total de 5 estrelas

bain en résine pour terrasse

Après avoir passé commande d un bain en résine pour terrasse , nous avions la crainte de le recevoir après notre départ en vacances , après plusieurs contacts par mail nous l avons bien reçu plus de 10 avant notre départ 👏🙏
Produit très bien emballé et protégé pour le transport 👍
Rien ne manque de ce qui était commandé .

Bravo a BALTRESTO pour cette commande 👏

4 de junho de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis que votre commande vous ait été livrée à temps avant votre départ et que tout ait été conforme à vos attentes. Votre satisfaction est notre priorité et nous attachons une grande importance à la qualité de l’emballage et à la rapidité de la livraison.

Nous vous remercions pour votre confiance et restons à votre écoute pour tout besoin futur.

L’équipe de BALTRESTO.

Avaliado com 5 de um total de 5 estrelas

Durch und durch sehr gut.

Durch und durch sehr gut! Von der Bestellung, bis hin zur Lieferung!

Die Fassauna (Thermoholz) ist sehr hochwertig und lässt sich ohne Zwischenfälle (Passmaße usw) zusammenbauen.

Wir sind sehr zufrieden!

2 de maio de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Vielen herzlichen Dank für Ihre tolle Bewertung!

Es freut uns sehr zu hören, dass Sie mit Ihrer Fasssauna und unserem Service so zufrieden sind.
Wir wünschen Ihnen viele entspannte und wohltuende Saunagänge!
Bei Fragen oder Anliegen stehen wir Ihnen jederzeit gerne zur Verfügung.

Mit freundlichen Grüßen
Ihr BALTRESTO-Team

Avaliado com 5 de um total de 5 estrelas

Freundlich, kompetent, gute Qualität

Sehr freundliche und kompetente Beratung und Kommunikation im gesamten Ablauf. Überpünktliche Lieferung, sehr gute Qualität, alles wie beschrieben.

19 de maio de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Herzlichen Dank für Ihre positive Rückmeldung!

Es freut uns sehr, dass Sie mit unserer Beratung, Kommunikation und der Qualität unseres Produkts so zufrieden sind.
Pünktlichkeit und Verlässlichkeit sind uns besonders wichtig – schön, dass Sie das ebenso wahrgenommen haben.
Vielen Dank für Ihr Vertrauen!

Mit freundlichen Grüßen
Ihr BALTRESTO-Team

Avaliado com 5 de um total de 5 estrelas

Fasssauna & Hot Tube gekauft

Habe bereits seit 2023 eine Fasssauna. 2024 kam dann noch ein Hot Tube dazu.

Mit beidem bin ich sehr zufrieden. Von der Abwicklung bis zur Qualität sehr zu empfehlen. Unschlagbares Preis- Leistungsverhältnis.

Die Firma Baltresto kann ich jedem weiterempfehlen, der an derartigen Produkten Interesse hat.

Mein Bruder hat durch mich bereits ebenfalls eine Sauna gekauft, welche vor kurzem auch geliefert wurde.

Auch er ist sehr zufrieden.

16 de maio de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Lieber Michi,

herzlichen Dank für Ihr Vertrauen und Ihre ausführliche Rückmeldung!
Es freut uns sehr zu hören, dass Sie sowohl mit Ihrer Fasssauna als auch mit dem Hot Tub so zufrieden sind.

Besonders schön ist es zu wissen, dass auch Ihr Bruder durch Ihre Empfehlung eine Sauna bei uns erworben hat und ebenfalls begeistert ist.
Solche Erfahrungen und Weiterempfehlungen sind für uns die größte Anerkennung.

Vielen Dank, dass Sie sich für BALTRESTO entschieden haben. Wir stehen Ihnen jederzeit gerne zur Verfügung!

Mit freundlichen Grüßen
Ihr BALTRESTO-Team

Avaliado com 5 de um total de 5 estrelas

Sehr gute Auftragsabwicklung - sehr gutes Produkt

Bestellvorgang war einfach - Abwicklung war gut - Lieferung ohne Beanstandung - Qualität der Produkts ist top.

---> Gerne wieder

9 de maio de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Sehr geehrter Martin,

vielen herzlichen Dank für Ihr Feedback!
Wir geben stets unser Bestes, damit unsere Kunden zufrieden sind.
Wir bleiben in Kontakt und würden uns sehr freuen, Sie bald wieder zu unseren Kunden zählen zu dürfen!

Mit freundlichen Grüßen,
Das Team von BALTRESTO

Avaliado com 5 de um total de 5 estrelas

Top qualité !!

Tout s’est très très bien passé, que ce soit au niveau des demandes, des explications, de la livraison. La qualité du spa est exceptionnelle.
Merci Baltresto

21 de abril de 2024
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Cher Alexandre,

Un grand merci pour votre retour chaleureux! Nous sommes ravis d’apprendre que vous êtes satisfait de la qualité de notre spa ainsi que de notre service. Il est très important pour nous que chaque étape – de la demande à la livraison – se déroule de manière fluide et agréable pour nos clients.

Merci pour votre confiance envers Baltresto. Au plaisir de vous revoir bientôt!

Cordialement,
L’équipe Baltresto

Avaliado com 1 de um total de 5 estrelas

We have tried to get a quote from this…

We have tried to get a quote from this company for a delivery of hot tub by online message, Facebook, their own online form, WhatsApp and phone. We have had no reply. They don't respond to messages or even confirm reciept and yet they say they have a Spring sale. It's infuriating. We just want to buy a hot tub!

1 de abril de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Andrew Clark,

Good afternoon.

On behalf of our company, we sincerely apologize for the situation. It appears there was a technical issue on our end, which caused us to miss your message. We did try to reach out to you last week but unfortunately did not receive a response.

Please contact us again at your convenience, and we will be happy to offer you the discount you were interested in for the product.

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

Excellent quality of the hot tub we…

Excellent quality of the hot tub we bought from Baltresto. The service given by their swedish agent has also been excellent. We didn't get exactly what we ordered, but it was fixed quickly and we received generous compensation for the mess.

5 de novembro de 2024
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Jan,

Thank you for your kind feedback! We are thrilled to hear that you are satisfied with the quality of the hot tub you purchased from Baltresto. Customer satisfaction is our top priority, and we're glad that the service provided by our Swedish agent met your expectations.

We truly appreciate your understanding regarding the minor issue with the order. We're happy that the situation was resolved quickly and to your satisfaction, and that the compensation was generous enough to make up for the inconvenience.

We look forward to continuing our partnership and providing you with exceptional products and services in the future.

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

I recommend this company to anyone who cares about sauna and bubble procedures₽

I've purchased sauna components, accessories, and a sauna care product recommended by the manager from Baltresto several times. I really liked the company's website — it's user-friendly, and the information is presented in an accessible way. I noticed that they often run promotional campaigns. By summer, I plan to buy a bath tub :) Thank you to the company for the quick assembly and delivery of the products. I recommend this company to anyone who cares about sauna and bubble procedures! :)

17 de janeiro de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Darochka,

Thank you so much for your warm feedback and trust in our company! We are very pleased to hear that you enjoyed our service, product range, and the user-friendly website. We truly strive to make the purchasing process as comfortable as possible, ensuring that our customers can easily find everything they need for sauna and spa treatments.

We are also glad that you appreciated our promotional campaigns – we continue to offer great deals to delight our customers! We’ll be happy to assist you in choosing a bath tub for the summer :)

Thank you for choosing Baltresto! If you have any questions or requests, we are always here to help.

Best regards,
Baltresto

Avaliado com 2 de um total de 5 estrelas

No after sales technical help

Although the sales department was excellent and our wooden hot tub arrived in great time, very well organised, our hot but leaked like a sieve for weeks to the point that we couldn't fill it past ankle depth in order for it to swell as it does say it needs to do. We are avid DIYers so building our own hot tub wasn't daunting at all. We contact the company (no phone number) and we told to fill out a form and that the technical team would get back to us within 14 working days. In meantime we spent hours on you tube trying to figure out how to fix it. We ordered special saw dust and eventually resorted to putting marine silicon in the cracks. It finally holds water and works like a charm now. It looks really good too. Sadly we never heard back from the technical team and it's been months now.

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Good afternoon!

We’re very sorry to hear that you’ve encountered such an issue. This is unacceptable, and we sincerely apologize for the inconvenience caused. We will definitely look into the situation.

Please provide your contact details so that we can verify the information regarding your order: order number, your name, or the email address used to place the order.

We look forward to your response and are ready to assist in resolving this matter.

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

A special gift

Farina Matteo: I really appreciated the reliability and availability of the team

30 de março de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Farina,

Thank you for your kind words and high praise of our work! We are very glad that we could provide you with the reliability and availability you expected. Your feedback is the best motivation for us to continue delivering at the highest level.

If you have any further questions or requests, we are always happy to assist.

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

Fair Price for great quality.

Fair Price for great quality.
Baltresto is good value for money. We loved the many options for upgrading the spa, and especially the hybrid version with both electricity and wood stove is great.

28 de março de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Thank you for your positive review! We are glad to hear that you had a good experience placing your order. We look forward to delivering the final product and hope it meets your expectations. We look forward to working with you again!

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

Thank you, BALTRESTO, for such a quality product and excellent service!

I recently purchased a fiberglass cold plunge tub for one from BALTRESTO, and I can honestly say it was one of the best decisions I’ve made for my health and overall well-being!

First of all, the quality of the materials is outstanding. The tub is made of durable fiberglass, which looks solid and sleek. The thermowood exterior gives it a beautiful and natural touch that fits perfectly into my space. The 106 cm diameter and 93.5 cm height are ideal for a single user, and it’s incredibly comfortable.

The ordering and delivery process went smoothly. The production time was about 3-4 weeks, as promised, and I received the tub on time. The company’s customer service was excellent, and I really appreciated their attention to detail.

The cold plunge tub has been an absolute game-changer for my post-workout recovery. I use an external chiller to maintain the perfect low temperature for muscle recovery and circulation, and it works wonderfully. The chiller can also function as a heater for warm soaks, which is a nice bonus.

Setting up the tub was easy, and its compact size makes it a great fit even in smaller spaces. It’s truly a fantastic addition to my wellness routine and cold therapy sessions. I highly recommend it to anyone looking for a reliable and effective way to enhance their recovery and overall health!

1 de março de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Laura Berg,

Thank you so much for your wonderful and detailed review! We are thrilled to hear that your fiberglass cold plunge tub has made such a positive impact on your health and well-being. It’s fantastic to know that the quality of materials, design, and functionality are meeting your expectations.

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

Great customer service & easy shipping

Great customer service, no issues with shipping

16 de janeiro de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Joseph,

Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service and that the shipping process went smoothly. Your satisfaction is our priority, and we appreciate your feedback.

Best regards,
BALTRESTO

Avaliado com 5 de um total de 5 estrelas

Good customer service in placing the…

Good customer service in placing the order. We await the final product. Thank you to Anna for her e-mails and updates!

28 de março de 2025
Avaliação não solicitada
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Thank you for your review, Graeme! We're glad to hear that the ordering process went smoothly. We appreciate your positive feedback about Anna and hope the final product will meet your expectations!

Best regards,
BALTRESTO

Avaliado com 1 de um total de 5 estrelas

Jag köpte en badtunna för drygt 1år…

Jag köpte en badtunna för drygt 1år sedan,problemen visade sig omgående,när det inte fanns bruksanvisningar på sakerna jag hade köpt för dyra pengar,när jag väl hade fått bruksanvisningarna och jag kunde fylla upp tunnan visade det sig att den läckte från ena ventilen naturligtvis skyllde dom på mig att det var mitt fel att jag hade monterat fel,jag fick en utskällning och dom skulle inte stå för någonting.Nu drygt ett år efter har jag fått rätt av tingsrätten att jag får pengarna tillbaka.Det jag vill säga köp inga dyra varor på nätet,köp hellre lokalt där GARANTIN gäller och rata alla dessa oseriösa företag

3 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

tolle Sauna mit tw. fehlerhafter Beschreibung aber hervorragenden Service

Nach längerer Recherche hatten wir uns für Baltresto entschieden, was schon mal für das Produkt spricht. Das Preis-Leistungsverhältnis halten wir für sehr gut.
Der Aufbau ging ganz gut, obwohl die Beschreibung einige Fehler aufwies. Warum das der Hersteller nicht schon längst korrigiert hat, ist unverständlich (dies haben auch schon andere Käufer bemängelt) und zog mehrere Rückfragen nach sich. Dafür steht ständig eine Beratung zur Verfügung, die sowohl mündlich als auch per Mail auf Fragen antwortet (in Schrift und Bild). Das ist heute nicht mehr selbstverständlich, daher ein großes Lob für diesen Service.
Nach inzwischen zahlreichen Saunabesuchen sind wir mehr als zufrieden mit dem Produkt.

4 de julho de 2024
logotipo da BALTRESTO I Outdoor saunas & Hot Tubs

Resposta da BALTRESTO I Outdoor saunas & Hot Tubs

Dear Silvia and Henry,

Thank you very much for your feedback and positive evaluation of our products and service! We are very pleased that you are satisfied with both the quality of the sauna and our service. We are constantly striving to improve our products, and your comment regarding the description will certainly be taken into account for future improvements to our service.

We are glad that our team was able to provide you with all the necessary information and support during the assembly process, and we appreciate your high regard for our consultative approach.

Best regards,
The BALTRESTO Team

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