Experienced a slight issue with the first tracker, and within no time at all the problem was resolved and without hesitation.
Probably one of the best trackers on the market with precision at its best. Battery life is excellent too.
Price is what you pay for and there’s no question about this one. Superb 👌

Product is still not shipped. But that is not main problem. I didn't receive any updates in last 2 weeks...

Asiakaspalvelu toimii yllättävän hyvin, vaikka onkin toisessa maassa. Laite oli helppo asentaa, käyttöön otto vei useamman tunnin kun piti laitetta herätellä virtajohdon päässä pitkään. Seuranta kartalla tarkkaa.

The BikeFinder team was very helpful when I had a problem with my BikeFinder tracker. The tracker was replaced free of charge.

Very supportive and patient customer service helping me get reimbursed after a theft

I’m happy with this product. The only thing is that I thought it would be properly hidden. It sticks out of the handle bar so people are able to see if you have this. And the lid can fall off! It has happened to me twice.

Good value and great gps ability

An excellent tracking device combined with a good insurance

Super support from the Bikefinderteam!
Michael

Flott produkt. Alt fra bestilling til montering er grundig og godt forklart. Det ble «plugg and play». I tillegg følger en meget god forsikring med, til en svært god pris.
Produktet inkl forsikring anbefales på det varmeste.

Very responsive communication and a good product

Outstanding communication, fast delivery.

Good GPS tool, easy app

A great product so far. Rather smooth purchasing process, unfortunately the combination of subscription and insurance is not (anymore?) offered in Austria.

Excellent customer service. My device failed and got a new one after two emails.

Worthless product and service provider.

When my bike was taken, the GPS showed me a location in the park (central Stockholm) where it should have been, but the distance was over 1500 meters. I spent two hours searching the park but couldn't get closer than 500 meters to the source of the GPS signal. The GPS on my phone was working great, and I could see my exact location within 10 meters.
I bought Bike Finder with 2 years subscription service and the bike was stolen after 1 year.
Not only did Bikefinder refuse to help me recover the fee for the remaining year, but after two years, they sent me a bill for another two years of service. When I pointed out that my bike was stolen a year ago, and they were aware of this, they only refunded me 90 percent of the amount charged.